Very nice hotel in beautiful place, newly renovated in 2013. Meal is not worth your money, restaurant is really under average. Bad waiters, bad chef... But it is only restaurant in Bílá and local fast foods are maybe even worst.
This is a family hotel in a very nice area of Beskydy mountains. They have a superbe adventurous park for kids, so you can just relax with your hubby in an indoor pool or in sauna and have your kids in that adventurous park with an instructor. Rooms are clean, bed comfortable, staff very friendly, trying to fulfill every wish of yours, great welless and perfect surrounding for trekking, cycling or skying in winter. And I forgot to say that all the meals I had in the restaurant were just super delicious!I If I am in the area I will just pass by for a lunch or dinner. I could 100% recommend this hotel.
I visited this hotel a second time. First time with a colleagues on business trip. This time I arrived with a family. Hotel is still nice and new. Some places are on corners already broken and same parts on the wall need a new painting. The food is very good and tasty. One problem is the meal for the kids and we really missed any vegetable on dinner and breakfast. The food is regional czech but we prefer more healthy food menu on the list. Hotel has perfect parking possibilities and new wellness part. Problem of the wellness are opening times and the location outside of the hotel. You need to cross the small street this is terrible you need a take with you all things and boots jackets etc. this means really big discomfort for us.
We didn't stay but we had an evening meal for 7 (4 adults, 3 children of varying ages). The service was reasonable and friendly with a bit of English spoken. The food was delicious, cheap (in relation to British prices) and we would go again.
Stare Hamry and Becva valley is very popular skiing area with a good access to local centre, the City of Ostrava. This hotel has a very nice restaurant with a affordable prices, one of the best in the area, therefore is often crowdy. On the other hand the service is rather slow and not very friendly. It is not worth a solo trip, but it is worth stopping when passing by.