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Sleep Inn

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209 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My family (3-4 families) have been staying here for years and have AWAYS had a very clean room and great customer service. On one trip my daughter forgot her iPad. We didn't realize it was gone until the hotel called to let us know. They promptly mailed it to us.

Helpful?
Thank Vivian P
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here a couple of nights during the weekend. Would have rated higher if there was a refrigerator and microwave in room (my brother's room on the first floor had a fridge). Staff was nice. Had everything we needed.

Helpful?
Thank Andrew F
1 review
5 of 5 stars Reviewed July 14, 2016 via mobile

I booked 4 rooms for my travelling family and dealt with Pam and I was extremely satisfied by her amazing customer service and professionalism. She was so sweet and I can't say enough about how we were so nicely treated by her. Thank you Pam. I wish every hotel had a person like you to deal with!!!

Helpful?
Thank Mike L
Gary W, General Manager at Sleep Inn, responded to this review

Dear Michael, Thank you so much for taking the time to share your feedback with us. We love hearing from our guests, especially when the feedback is as positive as yours. I agree 100% that every hotel needs an employee like Pam. She is great with ALL of our guests. Even our furry 4 legged friends get special attention from... More 

Sterling, Virginia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 13, 2016

We rode into town last Friday. The ladies at the front desk were so kind and great. We had a great check in experience. Rooms were super clean and super comfortable. Great shower I had and the bed was perfect. Thank you for a great stay in Summersville!

Helpful?
Thank stm1258
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, I appreciate you taking the time to provide your feedback with us. I am so glad to hear that you enjoyed your stay so much. It is our goal that all of our guests have the same experience during they stay as you did. The staff takes great pride in making sure each and every guest has... More 

1 review
5 of 5 stars Reviewed July 13, 2016

I can't say enough good things about this Sleep Inn. I truly look forward to each opportunity to get away from the fast pace here in Charleston and enjoy the mountain air. Cindy, Pam, Debbie, Beth, Kelly, Chris and the entire staff make me feel genuinely welcome - like a beloved relative. ;) And I have to give a special... More 

Helpful?
Thank Shelia G
Tennessee
1 review
3 of 5 stars Reviewed July 12, 2016

when we got to this hotel we were pleasantly surprised to be greeted by friendly front desk staff. Pam was ones name and the other had a training badge on. They both were very helpful in telling us about the area, the restaurant choices, and even told us where we could get 10% off our meals at local restaurants. The... More 

Helpful?
Thank 550aroberts
San Antonio, Texas
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed July 11, 2016

I stayed one night at this hotel while passing through Summersville on a three day motorcycle ride through West Virginia. The neighborhood was nice, and felt safe. The hotel staff was friendly and attentive. My room was a great value for the price. It was quiet (maybe mostly due to the hotel's quiet policy that can get you thrown out... More 

Helpful?
Thank Southton
1 review
5 of 5 stars Reviewed July 6, 2016

We stopped here in Oct 2015 in the middle of the night last min. We are so surprised to see how nice it was. The price was very good for a last min stop. It was such a great place we decided if we had to stop again we would aim to stop here. We just had to do that... More 

Helpful?
Thank Colleen Kelly M
Brampton, Canada
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

His hotel gave us what we were wanting a good night's sleep. It has an outdoor pool, that we didn't use, but it looked clean and well maintained. It is a very short distance to Hwy.19 and WalMart is just across the road from it and so are various restaurants. It is clean, with comfortable beds.

Helpful?
Thank Tracey D
Buffalo, New York
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

We stopped on our way from New York to North Carolina. Originally, the trip was going to be just me and my guy, but last minute his sons were able to come too. I called them on July 1 and asked to change our reservation on July 3 from a queen to double beds. The hotel staff, on the phone,... More 

Helpful?
Thank Megan N
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn

Address: 701 Professional Park Dr, Summersville, WV 26651-2015
Location: United States > West Virginia > Summersville
Price Range: $70 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn
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