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Sleep Inn

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212 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Tonawanda, New York
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our King Suite was very clean with a very comfortable bed. Customer service was exceptional. A very good breakfast with a ample choice of hot or cold food, This would be a the place to stay if traveling through Route 19 - Great value with a great location. I would highly recommend this location.

Helpful?
Thank ref48
Daleville, Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 6 days ago NEW

The room we had at this hotel was super clean and the front desk staff were wonderful, accommodating and courteous.. We stayed overnight and the room was clean, very quiet and comfortable. Will stay there again if the need ever arises. They do not allow pets and you have to sign loudness disclosure form. That was okay with us because... More 

Helpful?
Thank rcajla
Toronto
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Definitely recommend this location. Decor looks like it has recently been redone -- beautiful furnishings and finishes. Rooms are not huge but ours was clean and comfortable. The pool was well maintained and stocked with fresh towels. No tub but great shower. No mini fridge but very good breakfast. All of the staff that we encountered were cheerful and friendly.... More 

Helpful?
Thank Shar1234567
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback with us. I will certainly be sure and share your comments with all of the staff. Your comments will be so encouraging to them. We are currently adding the mini fridge and microwaves to our rooms. So for your next visit with us you will have that... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

My family (3-4 families) have been staying here for years and have AWAYS had a very clean room and great customer service. On one trip my daughter forgot her iPad. We didn't realize it was gone until the hotel called to let us know. They promptly mailed it to us.

Helpful?
Thank Vivian P
Gary W, Manager at Sleep Inn, responded to this review

Dear Vivian, Thank you so much for sharing your comments with us. I appreciate you and your family for choosing Sleep Inn for your lodging needs. I am so glad that we were able to return your daughter's iPad to her. As soon as I saw it I knew that she would be upset with if it was lost forever.... More 

Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed August 4, 2016

Stayed here a couple of nights during the weekend. Would have rated higher if there was a refrigerator and microwave in room (my brother's room on the first floor had a fridge). Staff was nice. Had everything we needed.

Helpful?
Thank Andrew F
Gary W, Manager at Sleep Inn, responded to this review

Dear Andrew, I appreciate you taking the time to share your feedback with us. We love hearing from all of our guests. I do apologize that your room did not have a refrigerator and microwave. We are currently adding those to our rooms. The rooms that currently have those are slightly higher the rooms without. It does cause some confusion... More 

1 review
5 of 5 stars Reviewed July 14, 2016 via mobile

I booked 4 rooms for my travelling family and dealt with Pam and I was extremely satisfied by her amazing customer service and professionalism. She was so sweet and I can't say enough about how we were so nicely treated by her. Thank you Pam. I wish every hotel had a person like you to deal with!!!

Helpful?
Thank Mike L
Gary W, General Manager at Sleep Inn, responded to this review

Dear Michael, Thank you so much for taking the time to share your feedback with us. We love hearing from our guests, especially when the feedback is as positive as yours. I agree 100% that every hotel needs an employee like Pam. She is great with ALL of our guests. Even our furry 4 legged friends get special attention from... More 

Sterling, Virginia
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 13, 2016

We rode into town last Friday. The ladies at the front desk were so kind and great. We had a great check in experience. Rooms were super clean and super comfortable. Great shower I had and the bed was perfect. Thank you for a great stay in Summersville!

Helpful?
Thank stm1258
Gary W, General Manager at Sleep Inn, responded to this review

Dear Valued Guest, I appreciate you taking the time to provide your feedback with us. I am so glad to hear that you enjoyed your stay so much. It is our goal that all of our guests have the same experience during they stay as you did. The staff takes great pride in making sure each and every guest has... More 

1 review
5 of 5 stars Reviewed July 13, 2016

I can't say enough good things about this Sleep Inn. I truly look forward to each opportunity to get away from the fast pace here in Charleston and enjoy the mountain air. Cindy, Pam, Debbie, Beth, Kelly, Chris and the entire staff make me feel genuinely welcome - like a beloved relative. ;) And I have to give a special... More 

Helpful?
Thank Shelia G
Tennessee
1 review
3 of 5 stars Reviewed July 12, 2016

when we got to this hotel we were pleasantly surprised to be greeted by friendly front desk staff. Pam was ones name and the other had a training badge on. They both were very helpful in telling us about the area, the restaurant choices, and even told us where we could get 10% off our meals at local restaurants. The... More 

Helpful?
Thank 550aroberts
San Antonio, Texas
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed July 11, 2016

I stayed one night at this hotel while passing through Summersville on a three day motorcycle ride through West Virginia. The neighborhood was nice, and felt safe. The hotel staff was friendly and attentive. My room was a great value for the price. It was quiet (maybe mostly due to the hotel's quiet policy that can get you thrown out... More 

Helpful?
Thank Southton
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn

Address: 701 Professional Park Dr, Summersville, WV 26651-2015
Location: United States > West Virginia > Summersville
Price Range: $76 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 94
Reservation Options:
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Also Known As:
Sleep Inn Summersville
Summersville Sleep Inn
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