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Holiday Inn Express Charleston - Southridge

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95 R H L Blvd, South Charleston, WV 25309-8277
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Traveler (16)
Room & Suite (19)
Dining (2)

About

Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites Charleston-Southridge features 84 guest rooms five levels. We are conveniently located between two shopping plazas and two dozen restaurants are nearby. Additionally, we are convenient to downtown Charleston and Yeager Airport. Hotel features include: two meeting rooms equipped with high speed internet access, an indoor pool, hot tub, free local phone calls and a complimentary continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and eggs. We have also created the world's best tasting cinnamon roll. Guest room amenities include: coffee makers, high speed internet access, iron & ironing boards, hairdryers and two phones with two separate phone lines, mini refrigerator and microwave. Visit South Charleston, WV and stay smart at the Holiday Inn Express Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Breakfast available
Breakfast buffet
Salon
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
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Location

Full view
58Somewhat walkable
Grade: 58 out of 100
27Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
101Reviews0Q+A17Room tips
Traveler rating
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Popular mentions
This hotel is an average HIE but what makes this hotel better than any other is the staff. They go out of their way to make you feel welcome. As a frequent traveler, customer service goes a long way to make a work trip enjoyable. I have hosted several meetings in this hotel with complicated technology and it has worked beautifully each and every time. 3rd floor rooms have been renovated with wonderful beds, comfortable mattresses and oversize tubs. If this hotel is a choice in the area for you, the customer service is above expectations. It is near a lot of restaurants and shopping plus a few miles from downtown and about 10 minutes from the airport.
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Easy to find. Plenty of parking. Check in was quick. Room was clean. Beds felt to be in the hard side. Breakfast below average. Close to restaurants. Stayed with a larger group so may not have been our first choice.
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Response from GuestsServices, Guest Services at Holiday Inn Express Charleston - Southridge
Responded Nov 24, 2018
bwwilliams65, Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed a quick check-in and a clean comfortable room, in close proximity to lots of restaurants during your stay with us. We would love to hear more feedback from you on how we could improve breakfast choices / variety for you and future guests. Respectfully, Emily
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The staff was very gracious and welcoming during our stay. The room was very clean and comfortable. Breakfast in the morning was keep fresh and replenished when needed. Very enjoyable experience at this location.
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Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston - Southridge
Responded Oct 13, 2018
Richard W. Thank you so much for taking the time to review our hotel. We truly appreciate your business, and are so happy that you choose our hotel during your visit to Charleston, WV. We hope you come back and visit us! Respectfully, Tim
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Very pleasant stay for work. Everything I would expect from a Holiday Inn Express, and a bit more. Excellent location with tons of restaurants and shopping conveniently located. Exceptionally pleasant staff, and the warm complimentary cookies in the evening were a very pleasant surprise.
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Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston - Southridge
Responded Sep 18, 2018
David M, Thank you so much for taking the time to tell us about your stay. We are happy that we were able to meet and exceed your expectations of what the Holiday Inn Express Brand is suppose to be. We look forward to serving you again the next time you are in the Charleston area. Respectfully, Emily Guest Services
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Stayed at HIE-Charleston Mon 07/09/2018 as 15K point reward night. Hotel is about 5 miles from downtown. It's on an a hill off Rte 119 near plenty of restaurants and shopping. It is an older HIE with good external signage. Internal signage is adequate, but it took us a while to find the single elevator. Parking can be challenging since there are few spots near the front of the property, but appears to be plenty along side and in back of hotel. We did feel safe in the area. Our check in was friendly, fast and professional. We got welcome points without asking. A good review of all area restaurants was provided. Room access is via a standard key reader. Door alignment and locking hardware were perfect. Our room was average size with dark carpets. Lighting was a bit darker than average. Luggage is placed on a folding rack, the other on a chair. There is a tall bureau containing a large mini fridge with a mid size TV on top. No TV or remote issues. Outlets on lamp between beds were appreciated. WIFI was easy to access and stable. HVAC has digital controls on unit (not wall) but worked well and was quiet. Our 3rd floor room was quiet. Our 2Q beds were comfortable with clean sheets and four pillows. Average size bathroom had a molded green glass sink and counter. Sink did not drain well. Toilet worked as designed. Shower had excellent water pressure. There were only 2 towels total which we thought was a bit thrifty. No room wall mirror that reflects bathroom lights to sleeper's eyes. Outlet for hair dryer did not work - had to dry hair using outlet near desk. The breakfast area adjoining the lobby has limited but adequate seating. Food is typical HIE hotel fare. Other than maintenance issues described above, it was a pretty good stay.
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Response from GuestsServices, Guest Relations Manager at Holiday Inn Express Charleston - Southridge
Responded Jul 26, 2018
Jerry C., Thank you so much for your review our hotel and providing us with feedback about your stay. We are happy that your stay was enjoyable apart from a few minor maintenance issues. we appreciate you reporting them, and rest assured that they have been taken care of. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We hope that you give us a chance to serve you again in the future, and give us an opportunity to earn those extra two stars from you. Respectfully, Joseph
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PRICE RANGE
$99 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express charleston / southridge hotel south charleston, holiday inn south charleston, south charleston holiday inn
LOCATION
United StatesWest VirginiaSouth Charleston
NUMBER OF ROOMS
84
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Frequently Asked Questions about Holiday Inn Express Charleston - Southridge
Which popular attractions are close to Holiday Inn Express Charleston - Southridge?
Nearby attractions include Memorial Ice Arena (0.6 miles).
What are some of the property amenities at Holiday Inn Express Charleston - Southridge?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express Charleston - Southridge?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Charleston - Southridge?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Charleston - Southridge?
Conveniently located restaurants include LongHorn Steakhouse, Chick-fil-A, and Pizza Barbarossa.
Are there opportunities to exercise at Holiday Inn Express Charleston - Southridge?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Charleston - Southridge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Charleston - Southridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Charleston - Southridge offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Charleston - Southridge?
Many travelers enjoy visiting South Charleston Indian Mound (2.8 miles), Charleston Baptist Temple (4.7 miles), and Cox-Morton House (3.8 miles).
Is Holiday Inn Express Charleston - Southridge accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.