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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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113 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Shepherdstown
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Showing 113: English reviews
Chevy Chase, Maryland
Level Contributor
370 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
5 of 5 stars Reviewed October 27, 2015

Mrs Too and I could find absolutely nothing to complain of at this property. Clean, fresh, exceptional breakfast, and a receptionist who could not possibly have been more welcoming and was oh, so very helpful.

Helpful?
2 Thank Ben_Theretoo406
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for all of our guests. The hotel staff and I greatly... More 

Mechanicsville, Virginia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed October 21, 2015

Arrived at the hotel late on a Saturday evening with wife and two kids in tow after doing the ghost tours at Harper's Ferry. We were given our room keys and proceeded to our room only to find out it was occupied-luckily the occupants were not physically in the room. We trudged back down to the lobby and the receptionist... More 

Helpful?
1 Thank HokieEngineer34
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your most recent stay at our hotel. Allow me to apologize on behalf of our hotel for failiing to meet your expectations during your recent visit. I have shared your feedback with my staff to ensure we handle these types of situations differently in the future. Again,... More 

Travelers are raving about these Shepherdstown hotels

Manchester, Maryland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 18, 2015 via mobile

Not sure if this hotel is worth the full nightly rate or not, but the staff is friendly and rooms are clean. The hotel needs some updating, televisions are old and the furniture is out of date. But the breakfast is decent, and it's only 5 miles from Hollywood casino, as well as Harper's ferry. I'd come and stay here... More 

Helpful?
Thank Eric L
DMV
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 26, 2015 via mobile

Made a reservation sight unseen at the Quality Inn and read the reviews after the fact. Since it was Shepherd University Homecoming weekend and the Clarion was booked and I like earning my points!! I am happy with the decision I made. James at the front desk was amazing! Very polite & friendly. For the people who complained about the... More 

Helpful?
Thank LaLaBoo1
Boston, Massachusetts
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 15, 2015

Don't be a diva. The rooms are sufficient for a weekend stay. Only about a 5 minute drive from the town center, and conveniently located by convenience stores and fast-food. Beds were sufficient, continental breakfast included, dog friendly. If you're looking for luxury, this hotel is not for you. If you're looking for a place to keep your luggage and... More 

Helpful?
2 Thank Derrin_Mass
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to Provide feedback in reference to your recent stay.. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

ROSWELL
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed August 15, 2015

Clean, comfortable hotel with pleasant staff. We enjoyed the variety at breakfast. The room was very nice and there are good restaurants nearby. Though it is on a busy road, there was a bike path right to this place. The front desk staff is very nice and helpful.

Helpful?
Thank SueFritz
Shippenville, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 13, 2015

We visited for the Theater Festival and stayed here for the first time. The staff wee very pleasant and our room was comfortable. Having the breakfast area right around the corner from our room was an added advantage. We will definitely stay here again.

Helpful?
Thank 27Rose1946
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to provide feedback on your recent stay at outer hotel property. Feedback from our guests is very important to our staff and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for your business. We look forward to seeing... More 

Mid Atlantic
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 11, 2015

Hotel was an overnight stay while biking C&O Canal. Hotel is dated but was clean but at $125 no bargain. Front desk staff very friendly. Offered free breakfast but seating was limited to 3 tables so not really an option.

Helpful?
Thank EliMidAtlantic
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to provide feedback regarding your recent stay at our hotel property. Feedback from our guests is extremely important to our entire staff and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business, and we... More 

1 review
4 of 5 stars Reviewed August 6, 2015 via mobile

We have been staying here on and off for years as we pass through. Rooms are very clean and service is terrific. Staff is friendly and attentive to guest needs. Convenient to a charming town and outdoor activities. It would be nice if they had an outdoor patio.

Helpful?
Thank Karen G
Geneva
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 28, 2015

My wife and I were very impressed with the hotel staff and the nice clean rooms. We were able to get a great nights sleep due to the quite location. The room was reasonable and location was perfect for our needs.

Helpful?
Thank Robert R
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

We would like to thank you for taking the time to complete to provide online feedback. Feedback from our guests is extremely important to our entire staff and your input helps with our continuing efforts to provide excellent service and a great stay. We are pleased to hear that you emjoued your stay at our hotel. We thank you for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Dr, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443-4321 (Formerly Comfort Inn Shepherdstown)
Location: United States > West Virginia > Shepherdstown
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Shepherdstown 2*
Number of rooms: 51
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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