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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fantastically patient, knowledgeable, professional staff; Small Child-friendly complimentary breakfast; VERY convenient location to family, Shepherd University, Charlestown Race Track/Casino, and Harpers Ferry National Park. We'll be back again and again!

Helpful?
Thank Carla G
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback on your most recent stay at our hotel property. Your feedback is very important to our entire staff. Our staff utilizes your vital feedback to create an enjoyable experience for each of our hotel guests. Our hotel staff is delighted to hear that you enjoyed your stay and... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The Quality Inn near Shepherdstown is very clean and friendly, particularly to my dog who was traveling with me. The fixtures in the room look new, and the bed and pillows were perfectly comfortable. The hotel does offer a self-yourself breakfast in the morning, but I didn't try it. A mistake on my bill had already been corrected before I... More 

Helpful?
Thank Carol J
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for your business and thank you for taking the time to provide us with feedback. Feedback and input from our guests is vital to our success and helps with our continuing efforts to provide excellent service and a great stay. Thank you again for your communication. We look forward to seeing you again at the... More 

Kingsport, Tennessee
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value overall. Convenient location to local attractions, highways, historical parks, waterways, and groceries. Front desk congeniality was appreciated. Breakfast was as advertised and met my expectations.

Helpful?
Thank SaddlePoor
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to supply our staff with feedback. Feedback from our guests is extremely important to us and your input helps with our continuing efforts of providing excellent service and a great stay. We greatly appreciate all of your positive feedback, which will be shared with our entire staff.... More 

Versailles, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed three nights here in late July, 2016. The rooms are large, clean, comfortable, with free wi-fi, a microwave,refrigerator, flat screen TV, and it is centrally located.. Free breakfast, and the coffee is good. We enjoyed our stay and would happily stay there again.

Helpful?
Thank captran
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave such positive comments regarding your recent stay at our hotel. Your positive comments will be shared with our entire staff. Your feedback is very important to all of our staff, and we can assure you that we will use this information to do everything possible to create an enjoyable... More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed July 16, 2016

Very clean,.good location, good prices were top of my list. The breakfast was good, great coffee too. The entire staff was great all friendly and helpful. My pupa dog gives it a to paws up. The hotel is a short hop from historic Shepherdstown. Shepherdstown is a great small town with very historical sights and plenty of ghost stories. Safe... More 

Helpful?
Thank Robert L
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Raleigh, NC
Level Contributor
216 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 26, 2016

The hotel is ok, but the rates are very decent so that makes is a decent price performer. The breakfast includes eggs, waffles and any items you can find in continental breakfasts. Quiet place, so you can get a good night sleep. The staff was very helpful with suggestions of where to eat in town.

Helpful?
1 Thank claude_monnier
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued guest, We would like to thank you for taking the time to supply us with feedback regarding your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look... More 

Nokomis, Florida
Level Contributor
149 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 26, 2016 via mobile

We spent a week here recently while visiting our baby grandson. We've stayed here several times, but each time I realize that reviews with suggestions don't seem to work; no one seems interested in spending any money or effort to fix relatively minor issues that would give this hotel a freshening up without major renovations. Pros: comfortable king sized bed,... More 

Helpful?
Thank Leejoe
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We appreciate your patronage to our hotel and your detailed suggestions. Your feedback is very important to us and we can assure you that we will use this information to create an enjoyable experience for each of our guests. We hope... More 

Owings Mills, Maryland
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 24, 2016

Hooked the locale up through AARP for an overnight stay in Shepherdstown, W. Va. We were not disappointed! Started with the appearance as we entered - nice and comforting. The staff (Dude at the counter especially) was very pleasant. Our room was very clean - Flat screen TV, 2 dbl beds, nice hot shower, ample towels, coffee maker!...mattresses solid...and the... More 

Helpful?
1 Thank VacBruen
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to compliment our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for all of your kind words. We take great pride in our hotel and the services which we provide. We are all thrilled to hear that you enjoyed... More 

Balt-Wash Metro Area
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2016

Clean,Breakfast had hot Waffles, Eggs ( Pre cooked But Decent) Sausage, Donuts, and a lot more, Better then average for a free Budget hotel Breakfast. Room was Quite, Bed Comfortable, Staff Friendly and Helpful. Close to Shepherd Univ. Pizza Shop Nearby

Helpful?
Thank FamilyBigGuy
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to mention your stay at our hotel property. And thank you providing us with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in our hotel and the services which we provide to all... More 

Maleny
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 20, 2015

We stayed in the Quality Inn for one night in mid November. Check in staff indifferent. Room big, two double beds, comfy. But: the only 'glasses' to drink your coffee from were made of some kind of plastic material... Tea drinkers were not accommodated for. Most occupants in a double room would like to use their laptop -- a small... More 

Helpful?
Thank John and Waltra... W
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Hello and thank you for taking the time to provide feedback regarding your recent stay at our hotel property. Your feedback is very important to our entire hotel staff, and we can assure you that we will use this information in our continuing efforts to create an enjoyable experience for all of our guests. We appreciate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Dr, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443-4321 (Formerly Comfort Inn Shepherdstown)
Location: United States > West Virginia > Shepherdstown
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Shepherdstown 2*
Number of rooms: 51
Reservation Options:
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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