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Quality Inn Shepherdstown

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Quality Inn Shepherdstown
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118 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Columbia, MD
Level Contributor
274 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed at the Quality Inn for a couple nights and found it to be just average. The air conditioning unit was extremely noisy, appeared very old and we turned it off in order to sleep. The bathroom was very small and we had trouble closing the door because there was so little room to move. The... More 

Helpful?
Thank LordThomMohr
Michigan
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was the 3rd and last time we will ever stay at a Quality Inn. This hotel chain refuses to upgrade and replace old worn out EVERYTHING in their hotels. Wall paper peeling off the walls not to mention the stains on the walls. Bed was horrible...sleeping on a rock would have been more comfortable. The faint smell of mildew... More 

Helpful?
1 Thank Tesstr

Travelers are raving about these Shepherdstown hotels

New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is a good place to stay if you want to bike the C&O trail. It's located in a great little town with some good places to eat. The rooms are pretty big and we were able to bring our bikes inside .

Helpful?
Thank Beachluv39
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, It was our pleasure to have you as guests at our hotel, and we are glad to hear how much you enjoyed your stay! Thank you for taking the time to leave such positive feedback. Your feedback is vital to our hotel's overall success and is valuable towards our entire staff's continuing efforts of creating an enjoyable... More 

Blacksburg, South Carolina
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay at Quality Inn in Shepherdstown. Location was good. Staff was nice and friendly. Hotel was clean and enjoyed a good nights sleep. Made reservations online and process was easy and quick. Checking in and out was a breeze. Very satisfied. We would stay again at this hotel.

Helpful?
Thank Pam S
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Thank you for all of your positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. Our entire team takes tremendous pride in our hotel and the services which we provide to all of our hotel guests. Thank you for your business. We look forward to your next visit... More 

Baltimore, Maryland
Level Contributor
94 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here for the past 6 years while attending our wonderful CATF weekends. The motel is clean, inexpensive and convenient to Shepherd College. They offer a modest free breakfast in a tiny eating area. The staff is pleasant and accommodating.

Helpful?
Thank paulhollinger
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Hello. We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Our entire staff joins me in saying: thank you for the positive remarks! We are so... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastically patient, knowledgeable, professional staff; Small Child-friendly complimentary breakfast; VERY convenient location to family, Shepherd University, Charlestown Race Track/Casino, and Harpers Ferry National Park. We'll be back again and again!

Helpful?
Thank Carla G
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to provide feedback on your most recent stay at our hotel property. Your feedback is very important to our entire staff. Our staff utilizes your vital feedback to create an enjoyable experience for each of our hotel guests. Our hotel staff is delighted to hear that you enjoyed your stay and... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed August 21, 2016

The Quality Inn near Shepherdstown is very clean and friendly, particularly to my dog who was traveling with me. The fixtures in the room look new, and the bed and pillows were perfectly comfortable. The hotel does offer a self-yourself breakfast in the morning, but I didn't try it. A mistake on my bill had already been corrected before I... More 

Helpful?
Thank Carol J
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for your business and thank you for taking the time to provide us with feedback. Feedback and input from our guests is vital to our success and helps with our continuing efforts to provide excellent service and a great stay. Thank you again for your communication. We look forward to seeing you again at the... More 

Kingsport, Tennessee
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 10, 2016

Good value overall. Convenient location to local attractions, highways, historical parks, waterways, and groceries. Front desk congeniality was appreciated. Breakfast was as advertised and met my expectations.

Helpful?
Thank SaddlePoor
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to supply our staff with feedback. Feedback from our guests is extremely important to us and your input helps with our continuing efforts of providing excellent service and a great stay. We greatly appreciate all of your positive feedback, which will be shared with our entire staff.... More 

Versailles, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 4, 2016

We stayed three nights here in late July, 2016. The rooms are large, clean, comfortable, with free wi-fi, a microwave,refrigerator, flat screen TV, and it is centrally located.. Free breakfast, and the coffee is good. We enjoyed our stay and would happily stay there again.

Helpful?
Thank captran
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to leave such positive comments regarding your recent stay at our hotel. Your positive comments will be shared with our entire staff. Your feedback is very important to all of our staff, and we can assure you that we will use this information to do everything possible to create an enjoyable... More 

Pittsburgh, Pennsylvania
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed July 16, 2016

Very clean,.good location, good prices were top of my list. The breakfast was good, great coffee too. The entire staff was great all friendly and helpful. My pupa dog gives it a to paws up. The hotel is a short hop from historic Shepherdstown. Shepherdstown is a great small town with very historical sights and plenty of ghost stories. Safe... More 

Helpful?
Thank Robert L
ShepherdstownComfort, General Manager at Quality Inn Shepherdstown, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Center with Internet Access

Additional Information about Quality Inn Shepherdstown

Address: 70 Maddex Square Dr, Intersection of Route 45 & Maddex, Shepherdstown, WV 25443-4321 (Formerly Comfort Inn Shepherdstown)
Location: United States > West Virginia > Shepherdstown
Price Range: $87 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Shepherdstown 2*
Number of rooms: 51
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Also Known As:
Comfort Inn Shepherdstown Hotel Shepherdstown
Shepherdstown Comfort Inn
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