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    Clarion Hotel & Conference Center

    233 Lowe Dr, Shepherdstown, WV 25443-9602
    +1 855-849-1513
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    1/30/2018 1/31/2018
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    $214
    $178
    SAVE $36
    Traveler (59)
    Room & Suite (22)
    Dining (6)
    Overview
    • Excellent20%
    • Very good33%
    • Average29%
    • Poor14%
    • Terrible4%
    Travelers talk about
    “extra sink” (4 reviews)
    “fine hotel” (4 reviews)
    “two sinks” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 30Jan 31
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (253)
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    61 - 65 of 253 reviews

    Reviewed July 5, 2016

    Stayed only one night but very pleased with our spacious 2-queen room. Motel is off the main highway a bit, so it's in a quiet, nicely-landscaped setting. Large well-equipped room included comfortable beds, wifi, room safe, microwave and small fridge, as well as a wet-bar...More

    Thank Mike A
    Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded July 6, 2016

    Thank you for taking to the time to write about our hotel. We very much appreciate and value your feedback and will share it with our team. We hope to see you again on your next trip to Shepherdstown!

    Reviewed June 30, 2016

    Not flexible on check in/out times. Room didn't really seem clean. WiFi did not work in room at all. Printer set in office area, seats off lobby, was out of toner when we arrived and was never working. Some staff was friendly. Can walk to...More

    Thank BTF602
    Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded July 5, 2016

    I am sorry to hear that you did not enjoy your recent stay with us. I have brought this to each manager's attention as we pride ourselves on giving excellent customer service. We would love to have another chance to impress you!

    Reviewed June 28, 2016

    We stayed for the same cycling event as a previous reviewer and can second those comments. It's possible that the hotel may have been understaffed for the number or size of the events that were held there that the weekend. Overall, the hotel was clean,...More

    Thank Michael R
    Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded June 30, 2016

    Thank you for your feedback! We hope you enjoyed your stay as much as we enjoyed having you. Hope to see you again on your next trip to Shepherdstown!

    Reviewed June 26, 2016

    We stayed at the Clarion hotel for a 3 day cycling event: first they messed up our resevration and we had to spend 1 night at the Quality Inn, then they refused to grant us a 1 PM late check-out. Their catering staff was not...More

    1  Thank claude_monnier
    Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded June 30, 2016

    We sincerely apologize for the inconvenience of your Thursday night's stay. Hopefully we made it a little easier for everyone by covering Thursday night's stay for your bicycle group. Due to the high volume of check outs and check ins for that Sunday, we were...More

    Reviewed June 16, 2016 via mobile

    If you see a bunch of people hanging out in the lobby, it's likely not to be social, but because it's the only place in the hotel to dependably access their wifi. In the rooms, you might have a weak, unusable signal. As cell phone...More

    3  Thank MrDiningGuy
    Response from Angie K, Guest Relations Manager at Clarion Hotel & Conference CenterResponded June 21, 2016

    I have given this review to the General Manager as this is a completely unacceptable situation. I can assure you we will be doing everything to fix these matters. We strive to have the Clarion be a home-away-from-home for our guests. We hope this doesn't...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $124 - $281 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 168
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Clarion Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Shepherdstown
    • Also Known As
    • Clarion Hotel And Conference Center ,
    • Clarion Hotel Shepherdstown ,
    • Clarion Shepherdstown ,
    • Shepherdstown Clarion
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    Traveler (59)
    Room & Suite (22)
    Dining (6)
    Pool & Beach (1)
    Hotel & Grounds (41)
    Bathroom (14)
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    Ask a question
    Questions & Answers
    Richard P
    March 30, 2015|
    AnswerShow all 4 answers
    Response from JohnandBetsey | Reviewed this property |
    Yes they are!!!!
    1
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    Room Tips
    "I always prefer higher floors when I stay any where. I would recommend the King Suites, very spacious."
    Read review
    "Floors spread out so might consider asking for near elevator"
    Read review
    "Don't stay there."
    Read review
    "1st floor faces the woods away from the highway, very quiet"
    Read review
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