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Clarion Hotel & Conference Center

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233 Lowe Drive, Shepherdstown, WV 25443
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Clarion Hotel & Conference Center
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Sacramento, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel staff was pleasant, the rooms were very clean and comfortable, and it is located close to downtown Shepherdstown. Ate in the Rumsey Tavern and the food was very good--had the crabcakes. It had a printer available to guests in the lobby. Didn't use the fitness room. Would definitely staff at the Clarion again.

Helpful?
Thank Garradio
Fredericksburg, Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel stay was good. Staff was great. Room and price was very good. Location excellent. But, this property is getting a little "long in the tooth" and could do with some paint and refurbishing. All-in-all, not a terrible property as the staff more than made up for any short-comings of the physical plant. I'd stay there again if in the... More 

Helpful?
Thank Mike J
Mahnattan48
Level Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Imagine a dark dreary room with one very small window, ripped carpet taped down in the middle of the floor, cracked and mildewed bathroom vanity sink and tub and you have the Clarion. Well okay, the bed was reasonably comfortable, but there was a dearth of outlets and none close enough to charge by the bed. Did I mention the... More 

Helpful?
Thank Manhattan48

Travelers are raving about these Shepherdstown hotels

Ridgeley, West Virginia
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Clarion hotel put a bad taste in my mouth before I even walked in the doors. The day we called the make the reservation, the girl who answered the phone said we are completed booked up for that night as soon as I told her my date. I knew they had rooms, I looked online right before I called.... More 

Helpful?
Thank awright824
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I am very saddened to hear about your encounters with our Front Desk. We pride ourselves on our customer service and we failed short of that for you. I do know the day you checked in, we had all hotel rooms check out as well as a full hotel that evening just about. We try to grant early check ins... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed here twice now and great place. Front desk is very friendly and helpful. Clean rooms, pool and restaurant on site. Close to Summit Point Raceway as well as historic Harper's Ferry. Be sure to try Scoops Ice Cream in Harper's Ferry. We will be back for sure.

Helpful?
Thank Erin W
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to let us know about your stay. We hope to see you again soon! More 

Manassas, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed only one night but very pleased with our spacious 2-queen room. Motel is off the main highway a bit, so it's in a quiet, nicely-landscaped setting. Large well-equipped room included comfortable beds, wifi, room safe, microwave and small fridge, as well as a wet-bar sink separate from the bathroom, at a reasonable price. Room TV merely adequate. Motel includes... More 

Helpful?
Thank Mike A
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking to the time to write about our hotel. We very much appreciate and value your feedback and will share it with our team. We hope to see you again on your next trip to Shepherdstown! More 

Brigantine, New Jersey
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not flexible on check in/out times. Room didn't really seem clean. WiFi did not work in room at all. Printer set in office area, seats off lobby, was out of toner when we arrived and was never working. Some staff was friendly. Can walk to town; might be a bit long for some. Even though it's advertised as a conference... More 

Helpful?
Thank BTF602
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I am sorry to hear that you did not enjoy your recent stay with us. I have brought this to each manager's attention as we pride ourselves on giving excellent customer service. We would love to have another chance to impress you! More 

Lancaster, Ohio
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for the same cycling event as a previous reviewer and can second those comments. It's possible that the hotel may have been understaffed for the number or size of the events that were held there that the weekend. Overall, the hotel was clean, quiet, and the staff was professional and personable. Despite issues with having meals ready on... More 

Helpful?
Thank Mike R
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for your feedback! We hope you enjoyed your stay as much as we enjoyed having you. Hope to see you again on your next trip to Shepherdstown! More 

Raleigh, NC
Level Contributor
199 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Clarion hotel for a 3 day cycling event: first they messed up our resevration and we had to spend 1 night at the Quality Inn, then they refused to grant us a 1 PM late check-out. Their catering staff was not well organized for breakfast despite our organizer's warnings that our group eats early.... The redeeming... More 

Helpful?
1 Thank claude_monnier
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We sincerely apologize for the inconvenience of your Thursday night's stay. Hopefully we made it a little easier for everyone by covering Thursday night's stay for your bicycle group. Due to the high volume of check outs and check ins for that Sunday, we were unable to grant your late check out request. We enjoyed having you staying with us... More 

Wandering the world
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 16, 2016 via mobile

If you see a bunch of people hanging out in the lobby, it's likely not to be social, but because it's the only place in the hotel to dependably access their wifi. In the rooms, you might have a weak, unusable signal. As cell phone coverage is also weak around Shepherdstown, you might find yourself living again in 1990, unplugged.... More 

Helpful?
2 Thank MrDiningGuy
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I have given this review to the General Manager as this is a completely unacceptable situation. I can assure you we will be doing everything to fix these matters. We strive to have the Clarion be a home-away-from-home for our guests. We hope this doesn't discourage you from staying with us again! Please give us another chance to impress you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Location: United States > West Virginia > Shepherdstown
Price Range: $124 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Clarion Hotel & Conference Center 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
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