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Quality Inn

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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Waco, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

The rooms were not very good, pulled the blankets back and the sheets had a bunch of black stuff all over them, coach roaches in the bathroom and the customer service was not good. TV was not working, door lock broke when I tried to lock it, but the location was ok.

Helpful?
Thank mardav107
Lansing MI
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This place should be renamed No-Quality Inn. Our room was filthy, with dust several weeks (or perhaps months) old. No hairdryer - it had been ripped off the wall, moldy grout in the bathroom, hot water ran out before we finished our showers, one tiny bar of soap, a minimum of this towels. Everything electrical in the room was unplugged... More 

Helpful?
Thank Spartan59

Travelers are raving about these Ripley hotels

Paducah, Kentucky
Level Contributor
8 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I was in Ripley for a funeral, my husband and I stayed at a different hotel and I booked this one for my sisters due to the fact the hotel we were staying at was full, I was in such a hurry that I went to the hotel website to book the room, a mistake I will never make again,... More 

Helpful?
Thank Paula M
Harrison, Arkansas
Level Contributor
108 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is the worse Quality Inn I have ever stayed at. Room we had did not have a working smoke detector, dust on the walls, shoddy remolding, defective toilet, hole in shower, broken ice macine, washing machine thst does not work, mold visible behind toilet ,and sheets were not changed entire time we spent there. The management did not seem... More 

Helpful?
Thank roadmap2
Union, South Carolina
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 13, 2016 via mobile

I booked a room through the choice app a few minutes before arrival. I had a truck and trailer that didn't fit in the lot so the gentleman at the front desk had me to park at Shoney's next door and was even nice enough to call them and ask if it was ok. I stayed in room 127. The... More 

Helpful?
1 Thank Heath J
Freeland, Michigan
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 23, 2016 via mobile

Stayed here for one night on the way to Hilton Head. Did not reserve in advance, just pulled in and got late night reservation. $84 for a 2 queen room. Flat screen tv. Beds were comfortable, room dated. Bathroom was nasty. Overall filth in this 6x6 bathroom. Water dripped in tub, cracked fan cover, considerable damage to tub walls and... More 

Helpful?
Thank microbrew22
McComb, Mississippi
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

This lodging may be a well worn facility, but the staff's kindness and willingness to assist made this lodging worth the stay. The breakfast was better than most places I have stayed, and I stay in various hotels and motels all around the country. It was very clean and the bed was comfortable.

Helpful?
1 Thank Charles D
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.We greatly appreciate your comments, please let me know if we may be of further assistance. Thank you! More 

Riverview, Michigan
1 review
1 of 5 stars Reviewed December 8, 2015

This was the dirtiest motel room I have ever stayed in. Even the mirrors were filthy. There was toothpaste or shaving cream in the sink from the previous guest. We skipped the shower altogether. We didn't want to step in it.

Helpful?
Thank lw12342
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Sault Sainte Ma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

This is the second time we have stayed at this hotel. The beds are comfortable, clean and It is reasonably priced, and the rooms are nice. Parking is convenient right in front of your room. Hot continental breakfast included.

Helpful?
Thank James S
Webster, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 11, 2015

This hotel USE to be a great place BUT since new owners took over 3 years ago, it has gone way down hill... We visit our family twice a year in Ripley, WV. By the web information it makes it sound like the Quality Inn is the best one in the area. NOT true! It was very dirty, broken hair... More 

Helpful?
1 Thank intrepidmm496
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Quality Inn of Ripley Hotel it is conveniently located between two major cities Charleston and Parkersburg, with easy on and off access to I-77. Restaurants and shopping are located nearby. Hotel features include free local phone calls, complimentary hot breakfast and fitness center. Enjoy a unique breakfast every morning featuring a selection of fruits, juices, cereals, breads/pastries, and a warm selection of freshly cooked scrambled eggs, sausage and biscuits. Visit Ripley, West Virginia and stay at the Quality Inn, Great price and great service. ... more   less 

Additional Information about Quality Inn

Address: 1 Hospitality Dr., Ripley, WV 25271
Location: United States > West Virginia > Ripley
Price Range: $78 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Ripley
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