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All reviewscinnamon rollsfront deskshower stallclean rooms and friendly staffhot and cold itemscoffee serviceheading northturkey sausagestayed for one nightcoffee tablebagelsnext morningdecent breakfasthotel is beautifulwater pressurestores and restaurantssouth carolina
Have stayed here twice, rooms are better than average for this price point, microwave and fridge, staff is all nice - except one dude who seems to be angry at having the task of checking people out, seems he wanted to just be left alone...More
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded 1 week ago
Thank you for sharing your feedback and bringing this to our attention. I sincerely apologize for any inconveniences this may have caused. I can assure you this issue will be investigated further and resolved immediately. We hope to have the opportunity to serve you again....More
We did not have a reservation on a Sunday evening after a long trip from Hilton Head, South Carolina. We could not have been happier with our choice to stay at this wonderful, well decorated, clean, and friendly Holiday Inn Express. The hotel offers many...More
Thank Dennis W
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded September 29, 2017
I would like to thank you for wonderful comments you posted regarding our 2016 Torchbearer award winning Holiday Inn Express & Suites in Ripley, WV. We take pride in our hotel and staff, and I am glad we met your expectations. Our staff in Ripley...More
Stopped there this past weekend on our way to Ohio. Room was decent and well maintained. However, be warned about the breakfast buffet. Very poor quality of their hot food with the single exception of the cinnamon rolls. Would have been better having instant oatmeal...More
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded October 13, 2017
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the breakfast selection you experience during your stay. I understand the discomfort this caused you. Again, I do apologize and regret...More
We stay here every year and it's very well run. Front desk is efficient at check-in. Rooms are comfortable, a/c worked properly. The bed was great-I slept really well. Nice breakfast provided. We'll return next year!
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded September 14, 2017
Thank you so much for your comments regarding our Ripley, WV Holiday Inn Express & Suites and for the positive feedback regarding our hotel. It is always appreciated. We will see you next year.
No reservation. Just stopped at this exit while traveling. Front desk clerk couldn't have been nicer. Asked questions to give us the exact room we needed. Hot breakfast was very good. Only bad thing I can say is we only had one coffee cup in...More
1 Thank Sue B
Response from Robert K, Manager at Holiday Inn Express Hotel & Suites RipleyResponded August 28, 2017
Thank you so much for your comments regarding our Ripley, WV Holiday Inn Express & Suites and for the positive feedback regarding our hotel. It is always appreciated.