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Holiday Inn Express Charles Town

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Holiday Inn Express Charles Town
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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The rooms were clean & the staff was friendly. The breakfast was the normal hotel breakfast, but everything seemed well kept. I would stay there again. The location is pretty good as well, it is right next to Charles town races & slots & there are a few places to eat around the hotel,

Helpful?
Thank Amanda G
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you for the wonderful review. We always value our guests opinions. More 

Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We will stay here again! Beds very comfy. Pull out sofa and two queens make a big room. My son said sofa bed was comfy. Very clean comfy linens Breakfast-pancakes, sausage, omlets. I enjoyed the 24 hour coffee and cookies at 5;00. The only negative is that they have the ac unit in the room. I hate these things because... More 

Helpful?
Thank Shellbelleandboys
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am sorry to hear that you were disturbed by our HVAC units. I do understand completely. These type of units can be loud, especially if you not used to them. I am glad that you enjoyed the rest of your stay though. More 

New Windsor
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay. The staff were very helpful and patient. The room was very clean and comfortable. The complimentary breakfast was delicious and was available till 11:00 AM for late risers. Plenty of choices to pick from at the breakfast. The outdoor pool was delightfully refreshing.

Helpful?
Thank mr2turtle
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am very happy to hear that you enjoyed your stay with us. We do our best to make sure that our guests enjoy their time away. More 

Clements, Maryland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a very nice hotel. Check in was easy. Room was very nice and clean!!!! Beds were very comfortable. I asked for extra pillows and they were in the room when we arrived. Went with another couple and asked to be placed near them. Could not have asked for better, right across the hall from each other. Breakfast was delicious... More 

Helpful?
Thank Anne K
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

What a wonderful review! Thank you so much for this glorious response to your stay with us. Do please come back and see us again. More 

Gainesville, Ga
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Hotel clean with nice decor. Comfortable and quiet night's sleep. Very impressed with front desk staff who were over the top on personal service and attention. Excellent breakfast with cookies and coffee in lobby.

Helpful?
Thank trojan77
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you so much for the wonderful review. More 

Dunkirk, Maryland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

We have stayed here multiple time to see concerts over at the casino. This place is very accommodating when it comes to easy access to the casino. It has a shuttle bus that runs every 15 minutes 24 hours a day. The have a buffet breakfast for free and the staff has always been helpful.

Helpful?
Thank lawson20162016
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am so glad that you could relax and enjoy your stay with us. We hope to see you again soon. More 

Deming, New Mexico
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2016

Super clean rooms, awesome staff (front, breakfast crew & all others) really good breakfast and fresh baked cookies near the end of the day...why leave? Rooms are very quiet and nothing is outdated. Even fresh newspapers in the lobby.

Helpful?
Thank Lee R
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you so much for the glowing review! We try very hard to offer excellent service. Please come back and see us again. More 

Fukuoka Prefecture, Japan
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 28, 2016 via mobile

Staffs are all nice I stayed by myself but they offered me twin room. Rooms are large and enough clean I checked http at night and left early next morning, but I could feel their hospitality They offer breakfast from 6:00 Cinamon roll was very nice, better try

Helpful?
Thank まろん12
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Thank you for the wonderful review. We hope to see you again soon. More 

Washington DC, District of Columbia
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 14, 2016

We recently spent one night here. Had a handicapped accessible room that was quite large and recently renovated, with new carpet and furniture - a very nice room. It had a separate sitting area with sofa and plenty of room for maneuvering a wheelchair. The only problems and the reasons for my rating were a rock hard bed (the hardest... More 

Helpful?
Thank rom61
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am sorry to hear that you didn't enjoy your stay at our property. Yes, the beds can be uncomfortable if you aren't used to harder mattresses. This is because they are brand new and purchased this year. It will take awhile to break them in. I hope that future stays will be more pleasant. More 

Haddonfield, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 31, 2015

We were happy with our stay here. The rooms were clean and comfortable. We stayed here 2 nights to visit Harper's Ferry & Charles Town. It was in a great location. However, the wifi was spotty and the TV reception buffered a little. When housekeeping did the room while we were out during the day, they did not clear used... More 

Helpful?
Thank Sharon B
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Though I am glad that you enjoyed your stay, I will definitely address the issues that you brought up with my staff. We strive to provide excellent customer service. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Charles Town

Address: 681 Flowing Springs Rd, Ranson, WV 25438-4008
Location: United States > West Virginia > Ranson
Price Range: $138 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charles Town 2.5*
Number of rooms: 145
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Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn
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