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Holiday Inn Express Charles Town

Traveler (16)
Room & Suite (34)
Dining (4)
  • Excellent51%
  • Very good35%
  • Average7%
  • Poor3%
  • Terrible4%
Travelers talk about
“charles town”(44 reviews)
“stayed here”(32 reviews)
“race track”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
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Apr 2Apr 3
1 room, 2 adults, 0 children
Standard Room
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Reviews (240)
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All reviewscharles townstayed hererace trackhollywood casinohi expressroom was cleanfree shuttleharpers ferrypancake makerfree breakfastoutdoor poolfront desk staff was very helpfulnice hotelnice staywould stay here againbusiness centerhighly recommend this hotel
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1 - 5 of 240 reviews
Reviewed 1 week ago

The staff is friendly, the rooms are clean and beds are decent. The pillows are super comfy but the bed is more on the firm side. There is a lot of places to eat and they're really yummy too! There is a Walmart about 5...More

Thank cbow29
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 1 week ago

Thank you so much for the great review. Yes, we are located near several shopping and dining areas.

Hotel's Favorite
Reviewed January 7, 2018 via mobile

Arrived early and Cara at the front desk was able to accomadate my preferences. The check in was flawless. Property is well maintained. King room was nice and large. Bed was good. Mini fridge was nice and quiet. Microwave and Kuerig coffeemaker were nice in-room...More

Thank James H
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded January 9, 2018

Thank you so much for this wonderful review. I will be sure to pass this on to our Desk Staff!

Reviewed 2 weeks ago

Comparable to other HI Express hotels I have stayed at. Convenient location and extremely friendly and helpful staff. The casino operates a free shuttle service to/from the hotel. Free breakfast was better than most I have had at other hotels.

Thank Mleach103
Reviewed February 10, 2018 via mobile

We are platinum elite members of the IHG (International hotel group) for holiday inn. We always choose a holiday inn and are never disappointed. The holiday Express in Charles Town W. Va. Was especially impressive. They upgraded us to a suite, it was beautiful and...More

Thank Debbie E
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded 5 weeks ago

I'm sorry to hear that you didn;t like the pillow. We do offer both hard and soft options in each room, on each bed. But, I am very happy to hear that you enjoyed your stay with us.

Reviewed January 26, 2018 via mobile

Staff was super helpful and friendly.. the only complaint I have is the breakfast wasn’t the best wish it had waffles included and better juice! Felt like it was super watered down!! Other than that was super nice!

Thank Michelle B
Response from Jason B, General Manager at Holiday Inn Express Charles TownResponded January 29, 2018

Thank you for the kind remarks and suggestions. We look forward to seeing you again.

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Center with Gym / Workout Room
Outdoor pool
Price range
$123 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
$123 - $186 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (16)
Room & Suite (34)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (2)
Questions & Answers
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September 6, 2016|
AnswerShow all 5 answers
Response from Kim L | Reviewed this property |
I would say the drive is less than 15min depending on the local traffic. There is not ample parking downtown Harpers Ferry. We found going to the local Natl Park for Harpers Ferry there are shuttle buses that run you... More
January 9, 2015|
Response from veda133 |
What is the price of a double room?
Room Tips
"We stayed on the 3rd floor and it's pretty quiet! We never had any issues."
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"Second floor suite above check in can be noisy because of people waiting for the shuttle that runs every 15..."
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"I had a pool view, will prob only be beneficial in the summer"
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"First floor room worked great for us!"
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