We have been whitewater rafting with ACE several times and they are amazing. The guides are great and knowledgeable. Getting a hot lunch after being on the river fight the rapids all morning is so tasty. We also did they Gorge ziplining trip and it was so much fun. The ziplining guides were great and I'd highly recommend the trip.
Adventurous family vacation Review of ACE Adventure Resort Pending review We had a group of 9 people, 3 young adults, 4 middle aged and 2 seniors. We rented 2 cabins with 3 bedrooms each. They were nicely furnished although we would have liked a kitchen table with chairs, especially for rain days or when the mosquitos got too bad to hang outside, to sit around for meals or play cards. There was a breakfast bar with stools under it. Read the "what to bring" section in the website for a better experience. Make sure to plan ahead for activities by making reservations in advance. We rode ATV's, played paintball, completed the mud obstacle course, played in the waterpark and went whitewater rafting. Some of us opting out of certain activities but all of us went on the ATV's and rafting. Ace Adventures take safety seriously! Of course, that is a good thing. Our guides were kind, but firm, friendly and knowledgeable about Ace, the equipment and the area. The seniors in the group, aged 76 and 77, had Jen as their guide for rafting. Between her and Dave, the group leader, they made sure to travel the lighter areas of the rapids, yet still providing so much excitement! This was literally a once in a lifetime trip, as the older ones said "one and done" on many of these activities! But the rest of us will be back. Shoutout to all our guides, Dave, Jen, Josh/Bethany, Gage and Brian.…
Our family, 4 of us stayed here in a laurel cabin. Our ziplining adventure was so very special. My sister is visually impaired so I was concerned for her. Mina, Bubba and super sweet and fun other girl, who’s name escapes me, we’re so kind, sweet, funny and professional! We had the BEST TIME and appreciated their level of awareness and safety. Nick who answered the phone and organized our excursion was also very kind, efficient and professional. We had already booked the cabin so the last minute decision to zip line was very last minute and we had zero time to waste. They made it happen and we had a great time! Thank you all so much for making our holiday so special! 🙏🏼❤️🔥👍🏼
It was our first rafting trip. We went on the all day trip on the New River, we had so much fun. Our guide, Spencer was great. Ace Adventures is an awesome place and has so much to do. We will definitely be going back to Ace and trying some of their other adventures.
Phenomenal! Our guide was great the video was just as awesome! Everybody there is always friendly and willing to help with whatever needs you might have. The only thing I would change is that there is seasoned firewood.
Our family (2 parents, 2 boys ages 10 & 12) had a blast. Ridgeview cabin was nice, and the hot tub exceeded expectations. Ace recommends that you bring your own chairs for the deck or fire pit and I second that recommendation. We stayed 4 nights and did the following activities: bridge walk, visitor center, endless wall hike, Ace waterpark, full day upper river rafting trip, ziplining. Everything was so much fun. That Ace waterpark exceeded expectations - the adults enjoyed it more than we were expecting to! I like that they offer half-day tickets because we liked to go for just a couple hours before dinner. The food and drink at the area around the waterpark was good.
My son and I did a 1/2 day lower New River trip and couldn't have been more satisfied. Our lead guide Scotty and our raft guide Tyson were great! They couldn't have been more concerned about our safety and covered everything well before our trip started. Great historical tips about the area in WV and Scotty made the usually dry pre-rafting trip funny and engaging. We'll definitely use ACE again!
There were some good things about Ace, such as ease of booking, friendly staff, location, ect.... However none of that matters if you are DEAD. I booked the lower New River gorge 1/2 day raft trip. I booked it by phone and told the woman what my friend and my fitness level and experience was. She suggested the lower 1/2 day. For reference, I had only been rafting once but I do a lot of kayaking, I dive, I've been rappelling and I bike often. I have done many of those things in multiple countries and I have never felt like there was such a blatant disregard for safety. My friend had never been rafting but she swims several times a week and is very fit. We were definitely not the youngest or oldest people on the trip. The day of our trip we were told that due to large amounts of rain the river was up and therefore would be really "fun". It wasn't fun, it was just really, super scary. On one rapid 6 out of 8 people fell out of the raft including our guide, leaving only the remaining two to pull us all back in. One girl from our raft had to be pulled in by another because we were such a disaster. On another, I went slamming into the person in front of me, hitting my exposed forehead on her helmet. My helmet didn't help at all because it only covers the top of the head and l have a huge bump. On another rapid my friend hurt her leg and we ended up at Med express later that day for x rays (they were great). Everyone there expressed surprise that Ace was running trips that day given the high water. This was definitely not a trip for amateurs. After the rafting you have to take a bus ride back to the resort during which one guide stood in front of the bus and talked trying to convince us that we had a good time and we should tip our guides. Here's a tip: Take safety seriously.…
Our family had the time of our lives on this rafting trip! We have never been in whitewater so we were all a little nervous about how it would be. Not a problem at ACE Adventures. The guides know their jobs, and they really know the river! We had nothing but adrenaline and laughter! We can't wait to do it again! DEFINITELY ask for our guide, Thomas (with a mohawk) a very cool guy!
Our 1ST time at ACE- water park and rafting was such an amazing experience...our rafting guide Julian (Iman) ROCKED!! He made our experience that much more enjoyable....his hair was kewl too!! Thanks so much...from the MORALES CLAN!!