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Comfort Inn New River

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1 room 2 adults 0 children
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Comfort Inn New River
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139 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Lansing, Michigan
Reviewed May 23, 2016

We stayed there because it was the best price and we had a coupon for it. The hotel staff was very helpful as our coupon was expired and we didn't realize it. They helped us figure out how to get another one. The hotel was definitely clean and seemed to be the best value in the area. We would definitely...

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Helpful?
Thank Tom L
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Reviewed May 21, 2016 via mobile

Was one of the cleanest hotels we have ever stayed in. The beds we extremely comfortable! We were wishing ours at home were that comfortable. Staff was great. Very friendly. Would recommend to anyone.

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Thank heather b
Conroe, Texas
Reviewed May 18, 2016 via mobile

The first room assigned to me was on the third floor across from a very noisy ice machine, so I asked for another room. The young lady at the front desk said that she would be happy to help, but explained that the previous night's guests had not obeyed the "no smoking" rule and that some of the rooms smelled...

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Helpful?
Thank houstongal43
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon..

pittsburgh
Reviewed May 15, 2016 via mobile

Very busy place.....we were just stopping one night as a break on a road trip. We got in around 8pm and there seemed to be a lot going on. The front desk employee was just in a sweatshirt which through me off a bit bc I didn't know he worked there at first. The room was quiet though--no traffic noise...

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Helpful?
Thank amybethcooper
Jeff S, General Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Niagara Falls, Canada
Reviewed May 10, 2016

This property is a good stop over on a trip either north or southbound for snowbirds. There are a number of eateries within a short drive of the hotel. There is also a nice Kroger grocery store within an easy walk. State road 19 (the main north-south route) is nearby but we found no appreciable road noise and were in...

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Helpful?
Thank marinerbay
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Philadelphia, Pennsylvania, United States
Reviewed May 5, 2016

Can't say anything but good things about this place. Very clean, very pleasant staff, super comfortable beds, good size rooms. Big fridge and little microwave in the room. It's easy to get to right off highway 19...although note, ask for a room in the back of the hotel if traffic noise keeps you awake. Very close to some great hiking...

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Thank TraciAB_13
Toledo, Ohio
Reviewed May 1, 2016 via mobile

We stayed here one night when we came to walk under the bridge. It was minutes away from the BridgeWalk office. The hotel was clean and neat, and felt fairly new. Breakfast was free, and consisted of scrambled eggs, sausage patties, biscuits & gravy, yogurts, assorted breads and rolls and make your own waffles. Bathroom and shower were both very...

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Helpful?
Thank Go-whenever-I-can
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Cumberland, Maryland
Reviewed April 29, 2016

This hotel has A LOT of traffic because of the river and the gorge. It is dated and shows signs of wear but it is clean and a decent stay. However, I did need to print some important business documents and the front desk clerk was unwilling to help me citing the following, "I don't have email and I don't...

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Thank ItalianStallion76
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sorry we do not have a business center for guest use. The computer at the desk contains Guest info therefore for security purpose we do not use it for anything else other then checking guest in. Your feedback is very important to...

Pittsburgh, Pennsylvania
Reviewed April 22, 2016

We have stayed at this hotel many times since it has opened and was brand new. Every year, we get a little nervous wondering if the quality and cleanliness is going to deteriorate since our last visit. Not to worry!

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Helpful?
Thank Joan L
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

East Jordan, Michigan
Reviewed April 5, 2016

Very nice and clean. Front desk guy wasn't very personable but hotel made up for it. Very nice area. Lots of scenic drives on way in we took coal heritage trail seen gaily falls was beautiful glad we set gps for shortest route

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Helpful?
Thank Mary P
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Questions? Get answers from hotel staff and past guests. Ask a question

13 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Location: United States > West Virginia > Oak Hill
Price Range: $64 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn New River 2.5*
Number of rooms: 67
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn New River staff and other travelers.
3 questions
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Leola, Pennsylvania
Vinton, Virginia, United States
4 months ago
Fuquay-Varina, North Carolina

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Questions? Get answers from Comfort Inn New River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room facing the woods”
 of 5 bubbles 245patm, Oct 2, 2016 | Read review
“Was not a bad room in the group!”
 of 5 bubbles mreschek, Jul 31, 2016 | Read review
“Away from the elevator”
 of 5 bubbles gwblum, Jul 25, 2016 | Read review
“Check out the bathroom first”
 of 5 bubbles allaboutcomfort, Jul 6, 2016 | Read review
“ask for a room in the back of the hotel as the front faces the highway and can be a bit noisy.”
 of 5 bubbles TraciAB_13, May 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question