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Comfort Inn New River

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Comfort Inn New River
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn New River
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Showing 137: English reviews
Wilmington, Ohio
Reviewed August 13, 2016 via mobile

Stayed 2 nights during our rafting trip on the New River. The room was basic, clean and comfortable. Staff friendly and efficient. The breakfast buffet could have been better, the eggs looked like they were made from powdered eggs and it was very crowded since many people are going rafting and hitting the buffet at the same time. We had...

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Helpful?
Thank Two_OHDivers
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

Highland, Michigan
Reviewed August 4, 2016

Our room was fine. It was clean and the beds were comfortable, so all is great in that regard. There was a nice sized mini fridge. There was a microwave too. The breakfast was less than impressive. The staff was less than kind and welcoming. Overall, it was fine.

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Helpful?
Thank JenMiTy
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Knotts Island, North Carolina
Reviewed July 31, 2016

Fairly new hotel and very accommodating staff. Chose location because of closeness to bridge walk and rafting. Good value and great breakfast. Would stay again. Fayetteville is a cool small town. You are surrounded everywhere with incredibly beautiful nature.

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Thank mreschek
Reviewed July 28, 2016 via mobile

The staff is very friendly and helpful. The rooms are clean and the beds are nice and comfortable. The pillows felt so nice after a long day. The breakfast was excellent with plenty of choices. Easy access right off of Route 19. All around nice place to stay.

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Thank Leann K
Rochester
Reviewed July 25, 2016

We were doing the Bridgewalk and rafting in the New River Gorge so we chose this hotel for its proximity to those activities. We were VERY pleased with our entire stay. The staff was very friendly, the hotel and our room were clean and comfortable. Breakfast was adequate and met our needs each of the 4 days we were there....

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Thank GARY G
Indianapolis, IN
Reviewed July 25, 2016

We were mostly satisfied with this facility. They earn an A+ for having their food ready by 6:00 a.m. and all of the kitchen area and lobby was clean. The stairs needed to be cleaned a little better. Overall, I would recommend this hotel.

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Thank CAnn9
South Pasadena, Florida
Reviewed July 25, 2016

It was a very dark night in Beckley WV because a storm took out all the power. We had booked at a hotel in Beckley but couldn't stay because of the lack of electricity. So we drove north until we saw the power working and found the first hotel we could, it was 21:30 hrs and we had driven all...

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Thank gwblum
Reviewed July 24, 2016 via mobile

We received a warm welcome upon check-in. The room was clean, the breakfast was great, and the staff was exceptional. The night we arrived my boyfriend had lost my credit card. I asked Wesley at the front desk if anyone had seen it, and he went above and beyond to do everything he could to help find it. Staff members...

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Thank Robin H
Mullica Hill, New Jersey
Reviewed July 11, 2016

Most important, the hotel room was clean. Very busy on the weekends with close proximity to the gorge. Lots of kids, church groups, families. I considered it to be a fairly safe area though I did notice some people sleeping in their car behind the hotel. I am a bit of a foodie so I did not venture in for...

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Thank Eric E
Reviewed July 9, 2016 via mobile

We booked a few hours before we arrived. We were just passing through on a long road trip. We were told there would be a roll away bed for us. When we got there the girl at the front desk said she had just given away the last one with no apology. The room smelled terrible. The bathtub did not...

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Helpful?
Thank J M
Jeff S, General Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Location: United States > West Virginia > Oak Hill
Price Range: $63 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn New River 2.5*
Number of rooms: 67
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn New River staff and other travelers.
3 questions
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Leola, Pennsylvania
Vinton, Virginia, United States
3 months ago
Fuquay-Varina, North Carolina

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Questions? Get answers from Comfort Inn New River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room facing the woods”
 of 5 bubbles 245patm, Oct 2, 2016 | Read review
“Was not a bad room in the group!”
 of 5 bubbles mreschek, Jul 31, 2016 | Read review
“Away from the elevator”
 of 5 bubbles gwblum, Jul 25, 2016 | Read review
“Check out the bathroom first”
 of 5 bubbles allaboutcomfort, Jul 6, 2016 | Read review
“ask for a room in the back of the hotel as the front faces the highway and can be a bit noisy.”
 of 5 bubbles TraciAB_13, May 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question