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Comfort Inn New River

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Comfort Inn New River
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn New River
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Showing 130: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

We received a warm welcome upon check-in. The room was clean, the breakfast was great, and the staff was exceptional. The night we arrived my boyfriend had lost my credit card. I asked Wesley at the front desk if anyone had seen it, and he went above and beyond to do everything he could to help find it. Staff members... More 

Helpful?
Thank Robin H
Mullica Hill, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2016

Most important, the hotel room was clean. Very busy on the weekends with close proximity to the gorge. Lots of kids, church groups, families. I considered it to be a fairly safe area though I did notice some people sleeping in their car behind the hotel. I am a bit of a foodie so I did not venture in for... More 

Helpful?
Thank Eric E
1 review
1 of 5 stars Reviewed July 9, 2016 via mobile

We booked a few hours before we arrived. We were just passing through on a long road trip. We were told there would be a roll away bed for us. When we got there the girl at the front desk said she had just given away the last one with no apology. The room smelled terrible. The bathtub did not... More 

Helpful?
Thank J M
Jeff S, General Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ohio
Level Contributor
113 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 6, 2016

I am a Choice Privileges member so I stay at these often. This one wasn't bad; it was clean and comfortable and provided a nice place to get in off the road. The free breakfast was good and the beds were good. Most of the room seemed very clean with the exception of the bathroom. The floor had not been... More 

Helpful?
Thank allaboutcomfort
Weare, New Hampshire
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Great price,ask for a room in back as road is noisy,rooms are clean,breakfast area well maintained,don't take mall road exit,go to next light & make a left right to hotel. Front desk personal were friendly & helpful. Would stay again if in area.

Helpful?
Thank ladtvtxrider
Streamwood, IL
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 12, 2016

This hotel is nicely situated very near to the New River and all the great adventure activities that happen there for those of you like me who don't care for camping! We were warmly greeted upon arrival by the front desk clerk. We were quickly checked in and went to our room. As is my habit I checked the bed... More 

Helpful?
Thank jfreak5
Lake Elmo, Minnesota
Level Contributor
587 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed June 2, 2016

We were here for only one night while we were in the New River area. The service was excellent and the room was clean and comfortable. The morning breakfast had lots of choices and they were hot. We'd be glad to stay here again.

Helpful?
Thank OneAddictedTraveler
Fort Wayne, Indiana, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 31, 2016

We were sent to this hotel because the Quality Inn had messed up our reservation. From the time we walked into the lobby, I knew it would be a better stay. Desk person was very nice and got the paperwork done quickly and we had a very nice King bed room. Continental breakfast was average. It was a bit larger... More 

Helpful?
Thank Denise P
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon More 

Winchester, Virginia
Level Contributor
166 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 29, 2016

We stayed for the price and the fact it is minutes from the New River Gorge. The beds are very comfortable and it was very quiet considering there were not many other rooms occupied. It is located at the end of a shopping center that has seen better days so late night walks are not recommended. The breakfast buffet is... More 

Helpful?
Thank bluezlover
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon More 

Charlotte, North Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2016 via mobile

This hotel is perfect for a family to stay. Safe, clean and pleasent. Check in and check out was a breeze. Very close(5 minutes drivr) to River expeditions company that provides white water rafting. I checked into a big, clean, fresh smelling room with two queen bed. Bed was comfortable, big clean bathroom, but the Coffee fee machine was tired... More 

Helpful?
Thank Ajay S
Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Comfort Inn New River

Address: 801 Mall Rd, Oak Hill, WV 25901-6119
Location: United States > West Virginia > Oak Hill
Price Range: $72 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn New River 2.5*
Number of rooms: 67
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