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Comfort Suites Mineral Wells

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156 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
9 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

It is obvious that Comfort Suites is attempting make this hotel welcoming and comfortable, however they are not dealing with problems well. During our stay, we woke up in the room to an infestation of bugs. When this was brought to the attention of the front desk they refused to credit our bill or give us credit for another stay.... More 

Helpful?
Thank Jason L
Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Greate safe place to stay w pets, great free breakfast in the am. Peggy runs a great kitchen, w great country wv charm. The rooms are basic but very clean, beds and pillows good. The bathroom is very small. Great value

Helpful?
Thank jrodrig414
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for trusting Comfort Suites Mineral Wells for your pet-friendly hotel needs during your recent travels and thanks for your kind review of your stay. We're so pleased you found our hotel to be a great place to stay and a great value. We look forward to your next stay and hope your next stay will be even more... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Awesome place clean comfortable and the staff was exceptional Preston was very helpful I will stay again if I'm in the area the pool was really nice and clean the breakfast was great the plenty of places to stay I would recommend here

Helpful?
1 Thank Craig G
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

What a pleasure to hear that you found Comfort Suites Mineral Wells to be an awesome place to stay with clean, comfortable rooms and exceptional service. We strive to provide each of our guests with a great stay, so it is a pleasure to hear that this was your experience. We appreciate your recommendation to fellow travelers and hope to... More 

Clendenin, West Virginia
1 review
2 of 5 stars Reviewed 2 weeks ago

I'm Thursday evening after I checked him I went down to the pub since they gave me a free beverage Coupon the bartender Karla was very nice. I was wanting the special which was ham and scalloped potatoes the bartender has to cook Peggy and she said that they were out even though it was 745 and they were supposed... More 

Helpful?
Thank andrewass34
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Dear andrewass34, It is never easy to hear that a guest has had a bad experience and we were sorry to hear of the disappointment you encountered while dining with us. We take all guest concerns and feedback very seriously and I understand that you have since spoken with our Host and General Manager regarding your experience. We are pleased... More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

I was looking for somewhere while traveling with my dog. Nice pet friendly rooms and pet fee reasonable. Access to outside and Preston was very helpful when I arrived. I arrived late and had to leave early in the morning. They were very helpful and answers the desk phone promptly when I called with a question

Helpful?
Thank kathleenmohlman
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for trusting Comfort Suites Mineral Wells for your hotel needs while traveling with your dog. We enjoy being a pet-friendly hotel and we are pleased to know that you enjoyed your brief. Please consider yourselves officially welcomed back and we hope you will allow us to be of service again soon. More 

Sterling Heights, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

Got in late and was tired and not very patient. Preston helped us to get our room quickly and was very helpful. Our room was spacious and perfect for us. I was with my grandchildren and sister. Breakfast was terrific and morning staff as helpful as Preston was the night before. Will definitely stay again on my way south.

Helpful?
Thank obic03
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

We understand the desire for a quick and efficient check-in after a long day of travel so it is a pleasure to read your kind words on the service you received upon arrival. It will be a pleasure to share your compliments with Preston and indeed our entire staff. We look forward to welcoming you back on our return trip... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2016 via mobile

Very nice, clean, check in was very easy with Preston & Peggy was a very gracious hostess at breakfast. Would stay here again. Pool was great, room w/kitchenette came in very handy. My sis & I were here for a family visit & kids really enjoy the pool.

Helpful?
1 Thank Karen B
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

It was such a pleasure having you and your family stay with us here at Comfort Suites Mineral Wells and we are delighted to know that you enjoyed a great visit. Thank you for your kind compliments on our unique indoor/outdoor pool, in-suite kitchenettes, and delicious complimentary hot breakfast buffet. We hope we will have the opportunity to welcome you... More 

Rittman, Ohio
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 12, 2016 via mobile

First off check in was super easy thanks to the girl at the front desk Renate Trippett. The rooms are large with comfortable beds. Nice pool and work out area. Breakfast is pretty good and the food at the in house restaurant is great.

Helpful?
Thank larrybM5389NR
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

Thank you for being our guest and thank you for taking the time to share your accolades with fellow travelers. We are delighted to read that you enjoyed great service, delicious food and a comfortable room during your stay at Comfort Suites Mineral Wells and we hope we have won your loyalty! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

The hotel has great front desk service (Preston) and the pool area is clean and well kept. The staff is informative and friendly. Close to the interstate and easy to get on and off at exit. Noise was no issue.

Helpful?
1 Thank GracieNherMomma
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

It was a pleasure having you as our guest and we are so pleased to know that you enjoyed our convenient location, friendly service, and great amenities. It is also nice to hear that your stay was peaceful. We look forward to welcoming you back again soon and hope to always exceed your expectations. More 

Hagerstown, Maryland
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 6, 2016

After 7 members of a motorcycle club rode all day across WV to visit nearby Blennerhasset Island, Comfort Suites was the perfect place to stay! The check-in was smooth and the room was spacious, cool, and clean. We even got call after check-in asking if everything was okay. I loved the scent of the shampoo, conditioner, and lotion…it was divine... More 

Helpful?
Thank Diane J
Sarah H, Guest Relations Manager at Comfort Suites Mineral Wells, responded to this review

It was a pleasure having you and the other your motorcycle club stay with us after your long ride and visit to Blennerhasset Island. Thank you for being our guests and thank you for taking the time to share your positive experience with fellow travelers. It is great to hear that you enjoyed our clean, spacious rooms, great amenities, and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This modest, all-suite, low-rise hotel is near Interstate 77 and is 10.8 miles from Blennerhassett Island Historical State Park. The relaxed suites have en suite bathrooms, as well as free WiFi, flat-screen TVs, microwaves, minifridges, coffeemakers and wet bars. Some come with kitchenettes and whirlpool tubs. A complimentary hot breakfast buffet is provided, as is a local area shuttle and RV parking. The hotel offers computers for guests' use. There's an indoor/outdoor heated pool, a gym, and an on-site bar, plus a meeting space. ... more   less 

Additional Information about Comfort Suites Mineral Wells

Address: 167 Elizabeth Pike, Mineral Wells, WV 26150-8405
Location: United States > West Virginia > Mineral Wells
Price Range: $83 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Mineral Wells 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Suites Mineral Wells Hotel Mineral Wells
Mineral Wells Comfort Suites
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