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See all 14 hotels in Martinsburg

Holiday Inn Martinsburg

222 reviews
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Traveler (5)
Room & Suite (20)
Dining (6)
Overview
  • Excellent35%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Reviews (222)Write a Review
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LanguageEnglish
78
79
41
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6
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All reviewsindoor poolroom suiteantietam national battlefieldhotel amenitiessmall dognice hotelbusiness tripin house restaurantoff the highwaythe past yearsroom was comfortable and cleanenjoyable stayfront desk staffgreat stayample parkingeasy accesswest virginia
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1 - 5 of 221 reviews
Reviewed November 24, 2017

The reason I will never stay here again is due to the hotel forcing me into an unsettling confrontation with another guest. I called the front desk after dealing with twenty minutes of having a dog whine nearby. I was told they could not do...More

1  Thank Imnotaduck
Response from HolidayInnMRBWV, Front Office Manager at Holiday Inn MartinsburgResponded November 27, 2017

Hello, We want to apologize for this situation. Our guidelines with pets are quiet, well behaved, and attended so we can accommodate other guests. We see that we fell short of this and we are very sorry. We will use this as a training lesson...More

Hotel's Favorite
Reviewed November 1, 2017

Another great stay in Martinesburg. We know the hotel in not the newest building in town, but the rooms are well laid out, there is a solid restaurant, it is very well located and best of all they continue to employee a first class team....More

2  Thank Bob D
Response from HolidayInnMRBWV, Front Office Manager at Holiday Inn MartinsburgResponded November 2, 2017

Hi Bob, Thank you so much for staying with us here in Martinsburg. We are so happy that we were able to accommodate you and we do have a great team. Thank you for the compliments and we hope to see you again.

Reviewed October 13, 2017 via mobile

Enjoyed staying at this holiday inn. Clean and friendly receptionist. There is a bar and a restaurant in the hotel too so that you don't have to drive anywhere if you don't want to. Although, there is plenty to eat nearby.

Thank Joseph B
Response from HolidayInnMRBWV, Front Office Manager at Holiday Inn MartinsburgResponded October 16, 2017

Hi Joseph, Thank you for staying with us at the Holiday Inn Martinsburg. We appreciate your feedback on our cleanliness, restaurant, and staff. We hope you will come stay with us again in the near future.

Reviewed September 21, 2017

Stopped off I-81 after rough day in NE traffic. Past a Days Inn one block before the H.I. but decided to go instead to H.Inn. Lobby is on the 3rd floor since building is on a hill. Anyway did not assume there was NO breakfast...More

1  Thank melc388
Response from HolidayInnMRBWV, Front Office Manager at Holiday Inn MartinsburgResponded October 2, 2017

Hi, I do want to thank you for staying with us at the Holiday Inn Martinsburg. I do apologize for not giving you the correct or any information on breakfast. We do hope that you do come back to visit as we can offer a...More

Reviewed August 30, 2017 via mobile

Ok.. This was a "lets choose HI since other experiences have been sad." decision. And wow was I Surprised. Is it Hilton or whatever? Nope it's Holiday Inn (not even Express so forget me flying an aircraft or saving a Nuke plant today) Clean room...More

Thank Tacoma236
Response from HolidayInnMRBWV, Front Office Manager at Holiday Inn MartinsburgResponded August 31, 2017

Hi Tacoma236, Thank you for giving Holiday Inn Martinsburg a try while you were in the area. We are so glad that you were pleasantly surprised by your experience, and we appreciate you sharing your perspective. We will be sure to let Brandon know how...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
$119 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (5)
Room & Suite (20)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (29)
Business Center & Event Rooms (12)
Bathroom (2)
Questions & Answers
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John80c
January 27, 2016|
AnswerShow all 5 answers
Response from pakharmony | Reviewed this property |
There are many places to eat of all types. I personally eat at the restaurant at the hotel. I just don't want to get back in the car. The menu has variety and you can get a drink from the bar.
0
Votes
Diane L
May 13, 2015|
AnswerShow all 6 answers
Response from Cyndi W | Reviewed this property |
No, it doesn't. But it DOES have a reasonably priced breakfast bar with everything on it. PLUS - the hotel itself has discounts for military and Federal employees. And it's the only one with a restaurant around here or... More
1
Vote
HikingTom
November 23, 2014|
Answer
Response from HolidayInnMRBWV | Property representative |
@HikingTom: Thank you for stepping in there. You are correct that the Holiday Inn Martinsburg, WV accepts Visa/Mastercard/Discover/American Express credit/debit cards. Guests can pay cash at check-in for the full amount... More
0
Votes
Room Tips
"If you get a room on the upper sides you won't hear any noise."
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"I think all rooms are almost the same."
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"Breakfast is not free"
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"Check upcoming events before booking!"
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