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Hilton Garden Inn Martinsburg

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Traveler (44)
Room & Suite (37)
Dining (6)
Overview
  • Excellent67%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Martinsburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Martinsburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
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204 results
Traveler rating
135
38
16
7
8
Traveler type
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LanguageEnglish
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135
38
16
7
8
Show reviews that mention
All reviewsfantastic hotellogans roadhousehonors memberbeautiful facilityhotel entrancequiet areano brainertj maxglass doorchairs and tablesa smile on their facepolite stafflocal shoppingbreakfast was deliciousnewer propertyclean hotelmodern look
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1 - 5 of 204 reviews
Reviewed yesterday

We stopped for just one night and were way early. The front desk lady searched for a room, found one, then verified that it met all my criteria on file. Quick and easy check-in. The room was quite nice and the bed comfortable. Breakfast in...More

Thank RobRoy47
Hotel's Favorite
Reviewed 4 weeks ago via mobile

We ended up here tonight because all of the other Hilton brand hotels on our route we were traveling were booked. So glad we did. It all started at check in....Evan at the front desk was very friendly. The room was on the first floor...More

Thank Mommyof4greatkids
Response from LaTrell B, Front Office Manager at Hilton Garden Inn MartinsburgResponded 4 weeks ago

Very happy to know that your stay here was a great one. We pride ourselves on exceptional customer service, and I will be glad to share this with Evan, and the wonderful compliment to him. We will see you next time you are I town.

Reviewed 4 days ago

We were in Martinsburg for a wedding, and stayed at the Hilton Garden Inn, and had a wonderful experience. From the day we checked in, until we checked out, everyone was friendly, helpful, and great! The hotel is beautiful and extremely clean! The beds were...More

Review collected in partnership with Hilton Garden Inn
Thank O8477HQcindyr
Response from LaTrell B, Front Office Manager at Hilton Garden Inn MartinsburgResponded 3 days ago

We are very happy that you enjoyed the services and amenities of our hotel here, at the Hilton Garden Inn-Martinsburg!! We look forward to your return, if you are ever in the area again.

Reviewed 1 week ago

This appears to be a quite new conference center hotel. Very nice in every way. The rooms were well done and the lobby was spacious and they even have a restaurant, rather than just a nook in the lobby for quick breakfast. In fact, we...More

Thank SCDad
Response from LaTrell B, Front Office Manager at Hilton Garden Inn MartinsburgResponded 1 week ago

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 1 week ago via mobile

I have stayed at this place several times. Everytime you stay they always wanna change the price. They also charge a deposit if you pay with cash which is crazy. You pay all that money for a room and they don't have free breakfast. Everything...More

Thank pastorheadley
Response from LaTrell B, Front Office Manager at Hilton Garden Inn MartinsburgResponded 1 week ago

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$118 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$118 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (44)
Room & Suite (37)
Dining (6)
Pool & Beach (2)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
JojomomBoston
March 13, 2017|
Answer
Response from LaTrell B | Property representative |
No, the hotel windows do not open.
0
Votes
JojomomBoston
March 13, 2017|
AnswerShow all 5 answers
Response from Robert G | Reviewed this property |
No, you cannot.
0
Votes
Room Tips
"223 did have a little outside noise from AC roof units on a low roof. Room air system left on constant fan..."
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"Check thermostat, shower/faucet, closet shelving, lights, etc. BEFORE unpacking!"
Read review
"No difference. Good luck."
Read review
"Its off the road so there isn't much street noise"
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