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Comfort Inn Aikens Center

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Comfort Inn Aikens Center
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147 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Just checked out tried to get a late check out and they would not accommodate. I have been here for a week, and usually when you are a diamond elite a 2 hour late check out is not issue. Room wasn't cleaned yet, they just didn't want to do it! Everything else was ok, rooms are a bit dated, bed... More 

Helpful?
Thank Cathy G
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for staying with us and for your loyalty to Choice Hotels as well as your compliments about our new bedding. Thank you, also, for letting us know what we could have done to make the visit more pleasant. We do not assess fees to elite members for late checkouts that are requested for 2 hours or less; however,... More 

Grinny1
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a one night stay at this property one week ago. The rooms were clean and quiet. Breakfast was ok. My only disappointment was that I had chosen this property because I swim for exercise and it was only outdoors and already closed for the season. I was told it was state law that the pools were already closed.... More 

Helpful?
Thank Grinny1
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for choosing our Comfort Inn and for your compliments about the clean, quiet rooms and convenient location. We know the outdoor pool is important and our hotel is able to keep it open from Memorial Day to Labor Day each year. We hope you'll come back and see us again soon and that your next visit will be... More 

Beaumont, Texas
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a nice hotel, starting to show its age a little. The staff was friendly and helpful. The breakfast is maybe a 4 out of 10. The main problem is the elevator. It is slow and can not accommodate the size of the hotel. Not to mention the cleaning staff uses the elevator int he mornings when people are... More 

Helpful?
Thank Slinginglead
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments about our hotel, staff and location. We also thank you for your suggestions and we will be sure to include those in our improvement plan. Please come see us again. More 

Richmond, Virginia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay at this property based on its location as we had plans to visit Harpers Ferry and Antietam for a couple of days. The hotel is located close to the interstate and is a pretty easy drive to both of our visit locations. The Hagerstown Outlet Mall is also a short drive away as is the Charles... More 

Helpful?
Thank APompa13
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

I'm so glad you loved your time here and had a chance to see the sites and attractions in our area and try some of our local restaurants. Thank you for your compliments about our rooms, staff and breakfast. Please come back to see us again soon. More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great stay for the price. Nice location. Hotel on main strip just off of route 81. The staff was very friendly and professional. Room was relaxing and the breakfast with eggs, sausage, and waffles was also good.

Helpful?
Thank ReeAmor
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your amazing review of our Comfort Inn Martinsburg hotel and the friendly service, great location and tasty breakfast. We hope to see you again very soon! More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

So I have stayed here once before. Great service from staff and general manager. I will say the biggest problem I have had here was the elevator was super slow. In fact the door is the slowest when closing and you can hear the door alarm go off. Something with the elevator should be fixed. This last time I was... More 

Helpful?
Thank Joe B
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for coming back to stay with us again - there is no better compliment than that! We sincerely appreciate your compliments about our friendly staff and we're so glad you loved your visit overall. I also apologize for the elevator running slow; we have done an upgrade to it since your visit and I hope that you will... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

I had called the hotel at 5:30 am to explain that I had arrived earlier than expected and asked if I was able to check in early for my stay that night. The front desk associate told me that wouldn't be a problem and he'd make an exception for me. When I got to the hotel and gave them my... More 

Helpful?
Thank Christina S
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. It was a major error of ours in permitting you to check into the room without validating payment and we are truly sorry for the confusion that this caused. It appears... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My family and I decided to stay somewhere different this year and this hotel was decent. The staff was very friendly, however, the inoperable elevator made for some additional walking. I know the situation put the night guy in a bad position as other tenants were complaining about the inoperable elevator. Overall not a bad stay...enjoy the free breakfast.

Helpful?
Thank Robert H
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you so much for choosing our Comfort Inn and for your compliments about our friendly staff and our breakfast. We cannot apologize enough for the elevator being down during your visit and we know that was terribly inconvenient. Our elevator maintenance company has been here since your visit and has resolved that concern. We would love to have you... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for one night . I booked this hotel based on trip advisor reveiws and the rate was 20 to 40 dollars less then other hotels in the area . We found the hotel to extremely clean,they had nice upscale bedding and comfortable beds . The staff was very friendly and helpful . Would stay again

Helpful?
Thank Jamie F
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your amazing review of our Comfort Inn Aikens Center hotel and the value of your visit here with us. We are thrilled that you loved it so much and we can't wait to welcome you back! More 

Martinsville, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff that Tammy has in place is nothing short of excellent. They treated me and my employees as if we were family. There is nothing but an excellent bright future for the staff at the Comfort Inn in Martinsburg, WV. Keep up the wonderful hospitality toward your visitors. I look forward to staying there again and would recommend others... More 

Review collected in partnership with this hotel

Helpful?
Thank billandaudrey2015
ComfortMartinsburg, General Manager at Comfort Inn Aikens Center, responded to this review

Thank you for your compliments of my staff at the Comfort Inn Aikens Center in Martinsburg! We absolutely love having the opportunity to serve guests like you and we hope to see you back here very soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Winner of Choice Hotels International 2016 Gold Award, this fully renovated Comfort Inn is Martinsburg's first-rate lodging choice. Just off 1-81 and walking distance from local restaurants with special discounts for your evening meal. Our large, well-appointed rooms and suites offer comfort and ease with premium bedding for you to rest and recharge. Suites with kitchenettes or whirlpool hot tubs are also available as upgrades. A full hot breakfast is served complimentary every morning with an array of offerings including waffles and fresh fruit. We are also a Pokestop for the Pokemon seekers out there. Come visit us today and experience our best hospitality! ... more   less 

Additional Information about Comfort Inn Aikens Center

Address: 1872 Edwin Miller Blvd, Martinsburg, WV 25404-6208
Location: United States > West Virginia > Martinsburg
Price Range: $83 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Aikens Center 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Comfort Inn Aikens Hotel Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
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