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Aghveran Hotel

07/16/2017 07/17/2017
1 room 2 adults 0 children
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Aghveran Hotel
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50 Reviews from our TripAdvisor Community

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Showing 29: English reviews
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Yerevan, Armenia
Reviewed January 22, 2017 via mobile

Very well equipped hotel, located within easy reach from Yerevan. Perfect for winter time meetings, as all bedooms, restaurant, pool, sauna, meeting rooms are located in one building. Very helpful, friendly and flexible staff, tasty cousine, comfortable and clean rooms with most of amenities available. Free wifi and kids room.

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Helpful?
Thank Narekjan
Reviewed January 19, 2017

The location is very beautiful, surrounded with mountains and forest. The air is clean, rich with oxygen. Room was big and clean. Staff was very kind and polite. Hotel has pools and the water in the pool was clean too. The food was good, as it is the case in everywhere in Armenia.

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Helpful?
Thank Tatevik G
Liana H, General Manager at Aghveran Hotel, responded to this review

Dear Guest, Thank you for your time to write a review. Indeed, our hotel is located in the picturesque place, surrounded by forest. And we do our best, to satisfy our guest. We hope to see you again. Once again thank you for visiting us.

Tbilisi, Georgia
Reviewed December 14, 2016

The best hotel I have ever been with the high-level service and hospitality. Frequently, I would like to have my vocations and week-ends in this warm and friendly place. The hotel is built close to the mountains and is surrounded with a lot of trees, which creates atmosphere of beautiful fairy-tale.

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Helpful?
Thank amalia852016
DavitMkoyan, Public Relations Manager at Aghveran Hotel, responded to this review

Thank you very much for finding time to leave a review. We are glad you enjoyed your stay with us. We would be happy to see again.

Los Angeles, California
Reviewed October 9, 2016 via mobile

We arrived around noon for an over night family trip and wanted to have some lunch. We sat at the restaurant and the waitress started to bring bread and cheese and some pickles but shortly after learned that we were not the lunch guests they were expecting. Apparently you have to let the hotel know before hand you will be...

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Helpful?
Thank tallinn444
Liana H, General Manager at Aghveran Hotel, responded to this review

Dear Guest, We are sorry for the inconvenience. We had some issues with the menu, but we have new chief this year - an excellent one by the way. We would be if you visit us again, and share your opinion. Once again, sorry for the confusion.

Reviewed December 19, 2015

There is no good management in place, many things are just not thought of, no care from staff; the bar doesn't have espresso, Jack Daniels, milk (for coffee); bathroom sink didn't work properly; mattresses are of bad quality; and they don't accept credit card (the reception tells some ridiculous problems with their POS terminal and asks for cash)...

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Helpful?
Thank Ashot A
Liana H, General Manager at Aghveran Hotel, responded to this review

Dear Guest, Thank you for taking time to leave a review. We are very sorry, that your experience with us was not on the highest level. We are sorry, that during your request, espresso machine didn't work. Indeed, sometimes because of the GPS connection, POS terminals fail. We assure you, that during your next visit, we will exceed your expectations.

Reviewed August 30, 2015

TERRIBLE!!! In august, how can the open pool not be cleaned for months!!!??? In such a hotel which is not cheap, even expensive for Armenia! Whatever we saw in the pool: spiders even a dead mouse and no a drop of chlorine!!! And this is when at the first day we asked at the reception if the water is being...

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1Thank LianalianaP
Ani Voskanyan G, Marketing Manager at Aghveran Hotel, responded to this review

Dear Valued Guest Thank you for taking time to post your feedback about your recent stay. We really value your comments and apologize that your visit fell short of your expectations. We have already shared your review with relevant departments and necessary measures have been taken. Your satisfaction is important to us and I will be using the feedback you...

Washington DC, District of Columbia
Reviewed August 28, 2015

Extremely mediocre Soviet-era hotel feeling like an old sanitarium with unfriendly/clueless staff, bland and boring food, and broken air conditioning. Where do I begin: Rooms: * Rooms have large east-facing windows but nothing more than thin veils for curtains that do virtually nothing to block light. This means in the summer you will be woken up at 5:30am with the...

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1Thank patrickmeyer
Ani Voskanyan G, Marketing Manager at Aghveran Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking time and sharing your experience on TripAdvisor. Your feedback is very important for us as it gives us the opportunity to measure customer satisfaction and monitor the quality of our service. I have shared your feedback with the relevant departments and all the steps will be taken to eliminate all the...

Yerevan
Reviewed August 14, 2015

We've spent 4days/3nights in this hotel, everything was fine until we've found a dead mouse in a childrens' part of an open-air pool, manager said "it's normal, this is our hotel..." I have no words after that

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2Thank araycho
Ani Voskanyan G, Marketing Manager at Aghveran Hotel, responded to this review

Dear Valued Guest Thank you for taking your time and sharing your opinion on TripAdvisor. On behalf of our entire team I would like to apologize for not meeting your expectations. We have already shared your review with relevant departments and necessary measures have been taken. Your satisfaction is important to us and I will be using the feedback you...

Quebec City, Canada
Reviewed July 25, 2015

Hotel badly situated ,if you are to visit Yerevan, few amenities, poor internet... and noisy..tours are expensive...For a few days of relaxation in and around nature this hotel could be a nice place On the other hand the food(breakfast and dinner) is good. The service was good with everyone we interacted with from the front desk, to the breakfast staff..ETC...

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Helpful?
1Thank bodenis
Ani Voskanyan G, Marketing Manager at Aghveran Hotel, responded to this review

Dear Valued Guest, Thank you very much for the review. Customer feedback is very important for us. Hope to meet you again at BEST WESTERN AGHVERAN Hotel. Regards Ani Voskanyan

Yerevan, Armenia
Reviewed July 3, 2015

Have been visiting this facility for years, for business. It looks and feels like a correctional institution located, for some strange reason, in a very picturesque area, amidst foresty mountains. A characterless Soviet-style building with some allowance for modern architecture, basic unprofessional service throughout, clueless and inefficient reception, indifferent canteen food, basic albeit clean rooms with no discernible style, and...

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Helpful?
2Thank KristineK71
Ani Voskanyan G, Marketing Manager at Aghveran Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and taking time to share your experience on TripAdvisor. We really value your comments and apologize that your visit fell short of your expectations. We have shared your comments with our team, and we are confident that your feedback will help us in our continuous efforts to improve the guest experience....

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55 photos of this hotel

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07/16/2017 07/17/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access

Additional Information about Aghveran Hotel

Address: Antarayin Street 1, Arzakan 2503, Armenia (Formerly BEST WESTERN Aghveran Hotel)
Location: Armenia > Kotayk Province > Arzakan
Price Range: $42 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aghveran Hotel 4*
Number of rooms: 56
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Questions & Answers

Questions? Get answers from Aghveran Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are quite, and the hotel itself is in a very quite place, no noise around, all rooms are big and comfortable.”
, Jan 19, 2017 | Read review
“Pick a different hotel!”
patrickmeyer, Aug 28, 2015 | Read review
“Noisy hotel”
bodenis, Jul 25, 2015 | Read review
“Do not stay here at all.”
KristineK71, Jul 3, 2015 | Read review
“front rooms have better wifi signal, I have been told .. mine was great”
andreaoceandiver, Jun 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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