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Quality Inn & Suites

108 reviews
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Traveler (16)
Room & Suite (13)
Dining (3)
Overview
  • Excellent36%
  • Very good22%
  • Average20%
  • Poor10%
  • Terrible12%
Travelers talk about
“garden level”(3 reviews)
“charles town”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Quality Inn & Suites
Special Offer: Choice Privileges Points
Hotel deals
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Reviews (108)Write a Review
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108 results
Traveler rating
38
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22
11
13
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LanguageEnglish
38
24
22
11
13
Show reviews that mention
All reviewsgarden levelwonderful vacationcharles towndesk clerkstaff was very friendly and helpfulsmall groceryhollywood casinobreakfast attendantharpers ferrynew carpetthe ground floordecent breakfastclean roomslong driverace trackbed was comfortablesheetz
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1 - 5 of 108 reviews
A TripAdvisor Member
1
Reviewed December 4, 2017 via mobile

Its amazing how much this hotel has changed in a year. All new decor, new paint and new carpet. I slept like a baby on what felt like a brand new mattress. The front desk staff was helpful and curtious. The breakfast attendant rounded out...More

Thank A TripAdvisor Member
Hotel's Favorite
Reviewed October 3, 2017

Whenever I visit the Eastern Panhandle of WV for house tours, ghost tours and visits to historic locations such as Harpers Ferry, I always stay at the Quality Inn and Suites, which up until recently was a Comfort Inn. Under new management, the place as...More

Thank Richard E
Reviewed November 19, 2017

Had a family gathering and most of us stayed at the Quality Inn the last days of September 2017. $150 a night for a stay at a lousy hotel is what we got. There is no comparison to the Hampton Inn we stayed at in...More

Thank musicologist
Reviewed October 22, 2017

This was our go to hotel in the Martinsburg, WVA area. We stayed here because it was close to Charles Town where we played golf and went to the Casino and Racetrack. This are has really changed over the years. Strip malls have sprung up...More

Thank Gretchen M
Reviewed October 15, 2017

We stayed here with a family group and had about 10 rooms and they were all awful! None of our rooms looked like these pictures. The bathroom was filthy. My daughter would not even get in her shower as the shower curtain was so filthy....More

1  Thank Beth H
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Business Center with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$68 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$68 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (16)
Room & Suite (13)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (3)
Bathroom (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Rachel V
August 1, 2016|
AnswerShow all 4 answers
Response from WV050 | Property representative |
Hello, We do have pet-friendly rooms. There is a small fee per pet per night which is $15. Thank you.
0
Votes
Marvin G
August 5, 2015|
Answer
Response from WV050 | Property representative |
Yes, all of our rooms have in room coffee makers.
0
Votes
Room Tips
"Try to get a room on the second floor to avoid hearing the footsteps of people above you."
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"Perhaps try to get something above level G."
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"Run away and find another hotel!"
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"stay away from this hotel"
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