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Quality Inn & Suites

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1937 Short Road, off Short Road exit, Rt. 9 East, Kearneysville, WV 25430
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75 Reviews from our TripAdvisor Community

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Showing 75: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Loved staying here. Very Nice Hotel. Beautiful, clean, comfortable and spacious room. The staff was very helpful and ready to help at any time. I will definitely be staying here again in the near future. I would highly recommend staying at this hotel.

Helpful?
Thank NIRAV P
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice ok secluded hotel, next to a Sheetz! Room size was bigger then expected. Breakfast was hot and average. Ck in was was fast and easy and so was ck out! Only thing I can complain about is the bed was somewhat lumpy.

Helpful?
Thank Felipe247
Uniontown, Pennsylvania
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We selected this hotel because we were attending a wedding at a resort down the road, but didn't want to pay resort prices. I would absolutely recommend this hotel as it was nicer than I expected and absolutely affordable. The hotel is in an easy-to-find location. -The staff was very friendly and conversational upon check-in. The check out process was... More 

Helpful?
1 Thank ellen r
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments, I have passed your feedback to my staff and they were thrilled. Happy to hear you enjoy our location and the comforts that we offer. Come back soon!! More 

Warsaw, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

We had a great stay at the quality inn & suites. The only downside was that the pool looked disgusting and it was possibly not even open for the season. But other than that, the stay was wonderful. The staff at the front desk was so helpful and even changed our room from a second floor to the first floor... More 

Helpful?
1 Thank crangel627
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you for your positive feedback. Our pool was not open during your stay due to equipment failure. The pool is now open and the water is crystal clear. We hope to see you again soon so you can enjoy all of our hotel amenities! More 

Indianapolis
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 9, 2016

This property is under renovation. While the staff was great, vending machines were not working, breakfast was disappointing. An additional concern is that the front entrance, where most handicapped parking is located, does not have accessible doors. The bathroom had grab bars but the tub was not suitable for guests with mobility issues.

Helpful?
Thank Bobbie B
WV050, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

New York City, New York
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 28, 2016 via mobile

My family and I stayed here for a night and it was a great decision. The location is great but our favorite was the staff service and breakfast. Breakfast was included in our rate and it was delicious. I really appreciated how clean the rooms and and how comfortable the beds are. We did not get to use the outdoor... More 

Helpful?
1 Thank Pamela A
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you completing our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 24, 2016

Convenient location, enough eateries/gas/grocery in close driving distance. Rooms are relatively clean but could use some serious updates. Walls are very thin, you can hear the tv in the room next door and people in the hallway. Breakfast is as expected. Biggest complaint is the "free" wifi...barely exists. Trying to get anything to load in a timely manner is like... More 

Helpful?
1 Thank Jessica M
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you for your feedback. We did upgrade our entire WiFi system, and are in the mist of our phase one renovations. I welcome you to come back soon to see all of our improvements. More 

Bethesda, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2016

I looked around many hotels in the Martinsburg and Charles town area and this hotel has the perfect location between both towns. The rooms wear clean, the staff was friendly, and very quiet for a great night of sleep. To top it off the breakfast was great as well. I found out that it used to be a Comfort Suites... More 

Helpful?
1 Thank addn312
WV050, General Manager at Quality Inn & Suites, responded to this review

Thank you for your positive comments, our hotel is located centrally between Martinsburg and Charles town so you can get to either place in a few minutes. More 

Damascus, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 8, 2016

have stayed at this hotel on 3 different occasions and enjoyed the rooms. Very quiet and not far from casino. Great room for a the price. They have a nice breakfast but have not had it yet perhaps next time I stay??

Helpful?
1 Thank Michael B
SoBoVa.
Level Contributor
131 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 16, 2015 via mobile

FYI this is a Quality Suites the name was changed two weeks ago. We past it twice and decided to stop and they had our reservation. The staff was inviting and friendly. Breakfast was good hot and fresh. The attendant kept everything clean. Our room was clean and comfortable. For the price you can't expect a lot. But it was... More 

Helpful?
1 Thank ques
Kristen B, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our property. I am glad that we are your choice for lodging while you are visiting the area! We are excited to announce that we are now the Quality Inn and Suites. We are making changes to improve our property for your future stays. Your business... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 1937 Short Road, off Short Road exit, Rt. 9 East, Kearneysville, WV 25430
Location: United States > West Virginia > Kearneysville
Price Range: $69 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Suites Martinsburg Hotel Martinsburg
Martinsburg Comfort Suites
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