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Quality Inn New River

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Quality Inn New River
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196 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Bruceton Mills, West Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Inn staff extremely friendly and accommodating. Good food at the Bar and Grill...nice atmosphere early in the afternoon. Enjoyable, friendly breakfast and fun finds in the gift shop too. Close to all activities for river rafting and such, easy access on and off the highway. Within close proximity to Walmart for any forgotten needs. I will add if you are... More 

Helpful?
Thank Tracy K
Fayetteville, North Carolina, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a little gem of a place... decent, clean standard rooms, friendly service and close to everything. The staff was nice, the room was a great price. The breakfast buffet in the morning far surpassed any other restaurant in the same class - with REAL scrambled eggs, good biscuits, sausage, gravy, and other items. Good coffee. Friendly service. I... More 

Helpful?
Thank Colleen K
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. Glad you enjoyed your stay. We strive to be friendly and helpful. Glad you enjoyed your breakfast ! Hope to see you soon! More 

Raleigh, North Carolina
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We enjoyed our room and the friendly staff, but we stopped eating breakfast at the hotel due to the loud political propaganda that was blasting through the breakfast room every morning. Wouldn't it make more sense for a hotel serving the general tourist population to have the breakfast room TV tuned to a politically neutral channel like The Weather Channel?... More 

Helpful?
1 Thank dthoenen
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks . It alarms me for you to think we intentionally try to politicize our breakfast clientele.We appreciate our customers no matter what their political views or affiliation ! We most certainly do not intend to come across that way. By way of your comments I have asked that our... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an overnight stay on our way to our destination. It was close to New River Gorge, a must-see on our trip. It was an older property but well cared for. Office staff was very nice. Room was clean and bed was comfortable enough. Breakfast was very good. We would likely stay here again if we're ever back in... More 

Helpful?
1 Thank Priscilla R
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We are an older property and make every attempt to be friendly and provide good service. We are hoping to complete a renovation of all rooms by the end of 2017. Hope to see you again ! More 

Anchorage ak
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay. Clean and quiet with nice amenities. Extremely friendly staff could not have been sweeter. Best hotel shower. Needs nfl network for Thursday night football only drawback. Would definitely recommend and stay again.

Helpful?
Thank Beth W
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! We appreciate your kind remarks. I'll look into the NFL network for guest rooms we do have it in the bar though. Come back and see us ! More 

Bardstown, Kentucky
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed here a year ago and did not have a problems so we decided to stay again this year. I requested a smoke free, pet free room. The room was deemed a pet free room. However when we pulled back the blankets on the bed there was black animal hair all over the sheets and pillows. There was also... More 

Helpful?
Thank rbeautifuldreams
richard m, Owner at Quality Inn New River, responded to this review

We have received your comments concerning your stay and we apologize for the problems you encountered. Your reservations were made online and a specific room type was selected which was not pet-free. Regardless you shouldn't have encountered those issues and we addressed that immediately. We strive to provide clean comfortable rooms and we take it seriously. We have issued a... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on our Journey from Michigan to South Carolina and on the way back. We stayed in the top floor facing the office the first time. It was a good decent clean room. The bar/restaurant has good bacon burgers The second stay, we faced the highway. The room was run down, toilet hardly flushed and low water pressure... More 

Helpful?
Thank Denise R
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your comments in making us aware of the conditions you encountered . We have a remodel planned to start this fall which will update all of our rooms by the end of 2017. We will in the mean time investigate room conditions on the top floor and see if we can make a... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was really cute and much nicer in person. The room was clean, bed was comfortable and the breakfast was great. The pool was really nice too. The employees were all helpful and sweet. (Especially the cleaning crew and the woman in the gift shop.) I would definitely stay there again!

Helpful?
Thank Gillian J
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. We appreciate your kind remarks. We strive to be friendly and helpful I'm glad it showed up ! Hope to see you again real soon ! More 

Albany, IN
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The room was nice. The bed comfortable. The carpet could use a good cleaning, and there was mold in the shower. The shower itself was very nice, relaxing... Plenty of hot water. The A/C unit was filthy! The furnishing were newer and the TV worked nicely. A bar/restaurant was attached to the hotel and served great bar good and nice... More 

Helpful?
Thank Smatkins
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us ! Nasty a/c ? I'll get on that right now we normally clean them twice a year but someone could have missed it. Glad you enjoyed your stay! We do get lots of comments concerning the bar and grill . We try to provide good food and a good atmosphere and of course cold beer... More 

Allentown, Pennsylvania
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of those places that I stumbled upon when booking online. This is a motel that is actually a resort. They have a pool, outdoor game area, laundry, appears to have 2 tennis courts and a full basketball court. There is a good restaurant/bar on the premises, and a gift shop/breakfast section. From what it looks like, white... More 

Helpful?
Thank stillLearnin
richard m, Owner at Quality Inn New River, responded to this review

Thanks for staying with us. Glad you enjoyed your brief stay. We have tried to have a convenient place for people to stay. Working on a remodel right now . We have several bike tours come through each year. Hint ...the fall is probably the best time for bikers to tour the local roads and view fall foliage. Fall is... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Quality Inn New River

Address: 103 Elliots Way, Fayetteville, WV 25840-1434 (Formerly Comfort Inn)
Location: United States > West Virginia > Fayetteville
Price Range: $69 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn New River 2.5*
Number of rooms: 106
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Also Known As:
Quality Inn New River Hotel Fayetteville
Quality Inn Fayetteville
Fayetteville Quality Inn
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