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stayed there only one night abut have stayed here 5 times in the past 3 years. always good room. nice and quiet. will stay here again. the front desk called to make sure I was happy with the room, which of course I was. Am...More
I had reserved a room online, when we got there was shocked at how dirty and smelly the room was I went down to the office lobby to tell them we wanted to cancel they did not seem surprised we left and stay at the...More
1 Thank Becki41101
Response from 6Team, Brand Experience Team Member at Motel 6 Charleston West - Cross Lanes WVResponded March 29, 2016
Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences...More
The hotel by itself wasn't bad for the price. However, the bed we had was like laying on the springs with a blanket over it. We could feel each separate spring and hear the crunching of the metal every time you set on it or...More
I would give this motel a lower rating if I could I arrived here checked in the front desk was rude but I was tired so went ahead with checking in that was my mistake cause I should of ran when I had the chance....More
We booked a room on-line at Motel 6 in Cross Lane west of Charleston, WV, because we needed a place to stay for one night on the way from Texas to New England, and because we had a positive experience recently at Motel 6 in...More
2 Thank Rebecca J
Response from 6Team, Brand Experience Team at Motel 6 Charleston West - Cross Lanes WVResponded November 30, 2015
Thank you for posting your review. We strive to provide a clean, comfortable room and are disappointed your stay was unsatisfactory due to the odor concern you describe. We are glad to be able to provide Wi-Fi to our guests and apologize for the...More
$54 - $70 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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