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Motel 6 Charleston West - Cross Lanes WV

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Motel 6 Charleston West - Cross Lanes WV
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Huntsville, Alabama
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The experience was simply the worst. A filthy nasty motel that isn't being managed with proper supervision or trained employees. Not at all what I have experienced at other Motel 6's. You expect no frills. But an unsanitary room that was like a crack house on a tv crime show is what we got. Truly nothing good to say except... More 

Helpful?
Thank JTFrench1000
Lawton, Oklahoma, United States
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

OK, first off this hotel is not bad. The rates are super low. We checked in, slept and checked out. But there are a few things that should be noted. 1. There was no fridge or microwave in our room. When we went to get ice, the machine was broken. The wonderful staff guy got us ice from the employee... More 

Helpful?
Thank Diana S
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 weeks ago

I just needed a good nights sleep while visiting friends in the area. This was cheap and worked out fine. Small outdoor pool was refreshing. Bed was clean and comfortable. Sure it's older and nothing fancy and the ice machine was broken. But for less than $50 a night, I was satisfied.

Helpful?
Thank Mark Y
1 review
1 of 5 stars Reviewed 3 weeks ago

Let me start by saying that this was the only room I could get for this weekend; everything within over an hour away was sold out for the soccer regional competition. I checked in after 9:00 pm and received my room key for a smoking room which I had not requested; was never given an option when booking. As I... More 

Helpful?
Thank Keri R

Travelers are raving about these Cross Lanes hotels

Kansas City, Kansas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Room smells like years old smoke as do the sheets. The tub drain backed up in the tub with black water. The ice machine makes ice sometimes. Room has not refrigerator or microwave. Even though the rooms had some new features, The motel didn't work for me. Truck noise all night long. When you are looking for a place to... More 

Helpful?
Thank Lifeis2good2stopnow
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 22, 2016

Our non-smoking room REEKED of stale cigarette smoke and had ashtrays handy? The mattresses were missing and we slept on what I assume are box springs. There were burn holes in the sheets, and the bathroom smelled faintly of urine. No shampoo, blow dryer, or blankets (there were some sort of sheet/coverlets on the bed). Not even Wi-Fi without some... More 

Helpful?
1 Thank Catherine G
Williamson, West Virginia, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Great customer service at the front desk when I checked in. The room is newly updated. Very clean and well taken care of. Plenty of places to get food around. The premises was quiet all night. I would definitely stay here again if I was in the area.

Helpful?
Thank readin1989
Roanoke, Virginia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 10, 2016

stayed there only one night abut have stayed here 5 times in the past 3 years. always good room. nice and quiet. will stay here again. the front desk called to make sure I was happy with the room, which of course I was. Am not sure if they offer a breakfast, but always free coffee.

Helpful?
Thank kirkieman
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2016 via mobile

I had reserved a room online, when we got there was shocked at how dirty and smelly the room was I went down to the office lobby to tell them we wanted to cancel they did not seem surprised we left and stay at the holiday inn

Helpful?
1 Thank Becki41101
6Team, Brand Experience Team Member at Motel 6 Charleston West - Cross Lanes WV, responded to this review

Becki, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record... More 

charlotte
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 28, 2016 via mobile

The hotel by itself wasn't bad for the price. However, the bed we had was like laying on the springs with a blanket over it. We could feel each separate spring and hear the crunching of the metal every time you set on it or rolled over on it and needless to say it was a missable night trying to... More 

Helpful?
1 Thank matt_hannan2000
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Motel 6 Charleston West - Cross Lanes WV

Address: 330 Goff Mountain Rd, Cross Lanes, WV 25313
Location: United States > West Virginia > Cross Lanes
Price Range: $54 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston West - Cross Lanes WV 2*
Number of rooms: 111
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Also Known As:
Motel 6 Cross Lanes
Motel Six Cross Lanes
Cross Lanes Motel 6
Cross Lanes Motel Six
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