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Motel 6 Charleston West - Cross Lanes WV

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Motel 6 Charleston West - Cross Lanes WV
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83 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Start your review of Motel 6 Charleston West - Cross Lanes WV
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Reviewed February 16, 2017 via mobile

First of all I booked thru Booking. Com thinking I would get a better rate only to find if I had booked with Motel 6 direct I would have saved because they have the senior discount. The check in hostess was incredible, very receptive and helpful. The room was clean , however if Motel 6 could have spent just a...

2Thank shadesbeaz
Reviewed February 5, 2017 via mobile

I chose this for one simple reason, all motel 6s accept pets, also the price point might have made my decision without the pet. At first glance I would have given it a 3 but after a horrible night I changed it to a 2. The mattress was really bad, now I don't expect to sleep on a fancy pillow...

Thank Caleb S
Las Vegas
Reviewed January 15, 2017

We were charged $3.50 because there was a frig in the room, NO frig, No towels, NO remote for the TV. I paid $2.99 for internet service that was lousy! The floor had cigarette burns on it as did the bedspread. Couldn't even shower as there was mold & or rust and it was just too, disgusting! I applaud them...

1Thank Connie H
Summerfield, North Carolina
Reviewed December 27, 2016 via mobile

Stayed at the location several times, took shower after getting to my room. Walked across the floor after putting my socks on, has to change them before putting my shoes on. Has dirt behind the bath door that you could build a rat's nest with. I work to damn hard to stay at this dirt hole, if I had a...

Thank 764mula
Rock Hill, South Carolina, United States
Reviewed November 11, 2016

booked non smoking room, 1st thing we saw as we entered the room was an ash tray, smell wast too bad but you can still smell smoke. bathroom looked like it was just used, only one towel, turned down the bed, there were 3 cigarette holes in the spread, and it look as though there were used sheets on plain...

Thank Steven O
Boston, Massachusetts
Reviewed October 24, 2016

This is the worse hotel I have ever stayed in. Had a non smoking room and smelled like smoke even when laying down in the bed. The bed spread had burn marks on it. We stayed for three days and not once did they come in and take trash out, make beds, or give us clean towels. We had to...

1Thank mdawson86
Aiken, South Carolina
Reviewed September 28, 2016

I have stayed at this motel before but this time was the worst motel experience of my life. I booked the hotel through AARP and when I got in room 142, there were no towels, finger prints on the mirrors, bugs crawling on the floor. When I turned down the bed there were hairs on the sheets along with small...

Thank Jeff B
Princeton, West Virginia
Reviewed September 27, 2016

The room was not cleaned. Only one pillow on one of the beds and no top sheet and bottom sheet was dirty. There were no towels and only half a roll of toilet paper. I went to the front desk and the guy there was nice and said he would move us to another room. That room was worse than...

Thank Debbie C
6Team, Brand Experience Team Member at Motel 6 Charleston West - Cross Lanes WV, responded to this review

Debbie, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We strive to...

Nanaimo, Canada
Reviewed September 22, 2016

Asked for a non smoking room I gomin and the place reeks and cigarette butts in the toilet. We got another room that still smelled of smoke but the fun just started. No towels of any kind burn holes in the bed spreads. The drawers are falling apart. The guy at the front (JP) I wont use his resl name...

1Thank Craig
Reviewed August 18, 2016

Booked a non smoking room. Got there late at night exhausted. Room smelled so bad. Asked front desk for a non smoking room again. Apparently all rooms are smoking. Ash tray sitting on dresser. Bugs on the walls. Peeked at mattress. Bad idea. Glad we had our own sheets and blankets. Couldn't sleep the room reeked of cigarettes. No fridge,...

1Thank Theresa S
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Motel 6 Charleston West - Cross Lanes WV

Address: 330 Goff Mountain Rd, Cross Lanes, WV 25313-1415
Location: United States > West Virginia > Cross Lanes
Price Range: $50 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston West - Cross Lanes WV 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Motel 6 Cross Lanes
Motel Six Cross Lanes
Cross Lanes Motel 6
Cross Lanes Motel Six
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Questions & Answers

Here's what travelers have asked, with answers from Motel 6 Charleston West - Cross Lanes WV staff and other travelers.
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Questions? Get answers from Motel 6 Charleston West - Cross Lanes WV staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check other motels nearby before staying here”
370connieh, Jan 15, 2017 | Read review
“choose a different hotel”
steveno570, Nov 11, 2016 | Read review
“I don't think they have any good rooms.”
deborahc378, Sep 27, 2016 | Read review
“It shares a driveway off the highway with Bob Evans Restaurant, the first turnoff closest to the interstate.”
199marky, Jul 7, 2016 | Read review
“sleep in your car”
burton2016, Jan 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$52* /night
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Prices are for 1 room, 2 adults
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