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Sleep Inn & Suites

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230 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn & Suites
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Showing 230: English reviews
Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed May 29, 2016 via mobile

This was a short stop on a trip to see family. The night auditor Bruce was great!! Lots of helpful information and very hospitable. The room was great too. Good condition and well appointed. Comfortable bed. Just what I needed. As I was leaving I was greeted by 3 housekeepers and a maintenance guy. Way to be on it and... More 

Helpful?
Thank David S
Berwick, United States
Level Contributor
20 reviews
8 hotel reviews
5 of 5 stars Reviewed May 24, 2016

First time at a Sleep Inn, and was pleasantly surprised at how nice the room looked. Interesting shower stall, the way it is built into the room. We actually prefer a shower stall vs a tub that you have to climb into. The hotel appeared to be new, or perhaps newly remodeled. Conveniently located next to Cracker Barrel and TGI... More 

Helpful?
Thank Patricia M
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Booked the queen room and was offered a free upgrade to a king suite. Bed was comfy and room was decent size. Pool is indoor and should be heated. It was super cold and takes a long time to warm up too. I believe i also saw a security officer as well on premises. You are in walking distance to... More 

Helpful?
Thank Rachelle C
Lansing, Michigan, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2016

I have stayed at many of the Choice Hotel brands, and this was by far one of the very best! The customer service offered by the front desk was helpful and expedient. The room was spacious enough for our family of 5. The bed was comfortable, the decor was modern and tasteful and facilities were well kept. We were very... More 

Helpful?
Thank Erica W
Fuquay-Varina, North Carolina
1 review
4 of 5 stars Reviewed May 16, 2016

I was happy with everything except, there was no coffee in the room for our second day, they didn't even empty the old filter out and they didn't give us a new ice bucket liner. I want my coffee before I get out of my pj's, and it wasn't there, and really needed a new liner for ice bucket. Everything... More 

Helpful?
Thank pollyestep
greesnburgh pa
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 9, 2016

Had the best customer service with my stay. Usually stay at hamptons or courtyards but they were either booked up or way to expensive. Found a great rate for a suite that was perfect. Already had extra pillows in my room. They also gave me coupons for local restaurants and $20 free play at the casino. Great location and great... More 

Helpful?
Thank flowjoe911
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Our team appreciates you taking the time to share your experience! We love to hear the good stuff! We also have free passes to our local Nautilus Fitness Gym if the next time you stay with us you would like to try them. We look forward to seeing you again soon! Angela Harding ~ General Manager ~ 304-776-7711 More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 7, 2016 via mobile

Stop here on our way to University of Virginia. Wonderful staff. Very friendly. Comfortable bed. right down the road from Mardi Gras Casino. All of us ended as winners. And woke up after a great sleep to great breakfast.

Helpful?
Thank Kate W
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to let other travelers know about our Sleep Inn! Our team strives to provide the cleanest rooms and best service, so they are thrilled to see reviews like yours. We hope to see you again soon! Angela Harding ~ General Manager ~ 304-776-7711 More 

East Lansing, Michigan
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 19, 2016

I thought the room was incredibly small for the cost. There were 4 of us staying in the room and it was uncomfortable. Bathroom is right next to one of the beds and it had a sliding door- not any privacy. The shower was this very odd shape- felt like you were going into a time machine. The breakfast was... More 

Helpful?
Thank eltup
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Our goal is for all of our guests to have a great experience and we are sincerely sorry to hear that you were disappointed with your stay. We will use your feedback to try to improve and provide our guests with superior service. I will say it is the first time anyone has referred to our walk in shower as... More 

Southern US
Level Contributor
348 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed April 6, 2016 via mobile

The Good: location, value, service, decor The Bad: nothing This is the best Sleep Inn I have ever stayed in. The chain has smaller rooms with upscale decor and fixtures. This example is a bit larger than the others I have stayed in and the facade is a little plainer. There is lots of parking and the exterior is well... More 

Helpful?
Thank RoadLessTraveller
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Thank you! What a compliment that you would drive 40 miles out of your way to stay with us! I will be sure to share your great review with our team! Hope to see you again soon! Angela Harding ~ General Manager ~ 304-776-7711 More 

Philippi, West Virginia
2 reviews
5 of 5 stars Reviewed April 6, 2016

Room was very clean.. Monday - Thursday they have a social hour..Lastnight was Chili. Hotel was modern and convienent with indoor pool. Would stay here again.. You are close to the Casino and there is a Cracker Barrel next door and a TGI Fridays within a brisk walk

Helpful?
Thank Edward D
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this review

Thank you for mentioning clean! Our entire team works hard to keep our property clean and they love it when guests notice. We look forward to seeing you again! Angela Harding ~ General Manager ~ 304-776-7711 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The perfect hotel to dream better every time.You'll love our cozy, modern rooms and great value. Take a look at how we'll put a smile on your face. Free Sleep Inn Morning Medley hot breakfast buffet•Free high speed Internet access•Swimming pool and exercise room•Large signature Sleep showers•Satisfaction couldn't be simpler at Sleep Inn Hotels ... more   less 

Additional Information about Sleep Inn & Suites

Address: 15 Goff Crossing Drive, Cross Lanes, WV 25313
Location: United States > West Virginia > Cross Lanes
Price Range: $108 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Sleep Hotel Cross Lanes
Sleep Inn And Suites
Sleep Inn Cross Lanes
Cross Lanes Sleep Inn
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