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Wyndham Garden Cross Lanes Charleston

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252 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden Cross Lanes Charleston
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Showing 251: English reviews
Richmond, Virginia
Reviewed November 4, 2016

This Comfort Inn is old but they are working on it. It was clean and quiet. Great for a 1 night stop. Our room was small but again clean and quiet. We were passing through and were pleased with the choice.

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Helpful?
Thank Diane B
Grafton, West Virginia
Reviewed October 23, 2016

As a last minute getaway with friends, we chose some place where we've stayed a couple times before. Those first couple of times is what kept bringing us back. The place is going thru an upgrade and we understand that, but when we went to the lounge at 8 pm (after spending a few hours at the casino), to have...

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Thank KarenSD66
Southport, North Carolina
Reviewed October 19, 2016

This hotel is a very average comforts inns location. This hotel is in dire need of a facelift and is getting it. The outside of the building and the parking lots have been painted and cleaned up; and there in the process of painting the second floor and the restaurant. Expect work being done if you stay here.

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Thank Ray C
Fairfield
Reviewed October 17, 2016

Acceptable accommodations but property a bit old (but understand that renovation in progress). Several little things that detracted from stay -- parking lot being worked on so most of lot blocked off, needed a pass code to use the elevator, had to have a ticket for breakfast. Front desk very good and friendly.

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Thank John L
Columbus, Ohio
Reviewed September 16, 2016

This was by far the most difficult hotel to find. My GPS dumped me in an apartment complex. I called the hotel and the person answering the phone was less than helpful. Her suggestion and directions were terrible for those of us from out of town. When we finally found it and had our room we were given a key...

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Thank Terrie3566
Reviewed August 31, 2016 via mobile

Hotel rooms very clean. Air conditioning worked great as I like room very cold when I sleep. Lol. Beds were very comfortable. Staff friendly. Breakfast just ok. Typical free buffet. Eggs, waffles, bacon, cereal, muffins, juice. Nice pools indoor and out. Slightly overpriced but so is everything. Will return.

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Thank kipper2375
Reviewed August 14, 2016 via mobile

We were passing through for one night and this hotel exceeded our expectations. The room was clean and comfortable. There were renovations going on but we were not affected. Cracker Barrel right down the street. We had a comfortable stay and this hotel was perfect for us. Highly recommend.

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Thank IM4TONYSTEWART
Columbia City, Indiana
Reviewed August 10, 2016

This was an overnight stop and rather strange. When we inquired about a room, they said they couldn't tell if there were any available unless we made a reservation. Well, how much were the rooms? They couldn't tell until they made us a reservation.... So check in time took a lot longer than most places because they had to go...

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Thank babsb106
Cary, North Carolina
Reviewed August 8, 2016

We made the mistake of staying here, our room was in the hall they were renovating. The towels were laying on the sink. Who knows if they were clean. Or if they had been splashed on by the previous person staying in that room. We were awakened at 11:30pm and told to get out of the hotel, A gas leak....

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Thank Cindy104301
KathyJ1977, Director of Sales at Wyndham Garden Cross Lanes Charleston, responded to this review

We are undergoing a multimillion dollar renovation . The room you stayed in was recently renovated . I assure you we replace the towels with fresh clean ones everyday and every time a guest checks out. The reason they were located on vanity was because the shelving unit that will mount under the vanity had not arrived yet. Installation will...

Virginia
Reviewed August 4, 2016 via mobile

This Hotel has a great location , clean and safe. The room was really space out . The bed is so comfy and big it was my favorite thing of the room. The breakfast was amazing with a variety of options for get a fulfilling breakfast. I Truly recommend this hotel. My visit was for business but this hotel can...

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Thank Miapr
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Wyndham Garden Cross Lanes Charleston

Address: 102 Racer Dr, Cross Lanes, WV 25313-1472 (Formerly Comfort Inn Charleston)
Location: United States > West Virginia > Cross Lanes
Price Range: $98 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Garden Cross Lanes Charleston 2.5*
Number of rooms: 136
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham Garden Cross Lanes Charleston staff and other travelers.
3 questions
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Questions? Get answers from Wyndham Garden Cross Lanes Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Recommend 1st floor. But It's all great I'm sure”
 of 5 bubbles tylerc20, Feb 18, 2017 | Read review
“ask for a room away from the ice machine & outside doors!”
 of 5 bubbles Terrie3566, Sep 16, 2016 | Read review
“Wait until renovation is done before you stay here.”
 of 5 bubbles Cindy104301, Aug 8, 2016 | Read review
“we were in room 219.”
 of 5 bubbles gjgloria, Jun 30, 2016 | Read review
“Every room is great, but staying near the front puts you closer to the action.”
 of 5 bubbles Jwiggill, May 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question