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Comfort Inn Charleston

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Comfort Inn Charleston
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238 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Columbus, Ohio
Level Contributor
170 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 1 week ago

This was by far the most difficult hotel to find. My GPS dumped me in an apartment complex. I called the hotel and the person answering the phone was less than helpful. Her suggestion and directions were terrible for those of us from out of town. When we finally found it and had our room we were given a key... More 

Helpful?
Thank Terrie3566
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel rooms very clean. Air conditioning worked great as I like room very cold when I sleep. Lol. Beds were very comfortable. Staff friendly. Breakfast just ok. Typical free buffet. Eggs, waffles, bacon, cereal, muffins, juice. Nice pools indoor and out. Slightly overpriced but so is everything. Will return.

Helpful?
Thank kipper2375
Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 15, 2016 via mobile

The first hotel we made reservations at sold our room. So we drove around the area for about 2 hours to find a room but all hotels were also full. We luckily stumbled across this hotel . We checked in very late . The young man who checked us in , Steven was nice,professional,caring,and very accommodating, he went out of... More 

Helpful?
1 Thank roguetraveler1970
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

We were passing through for one night and this hotel exceeded our expectations. The room was clean and comfortable. There were renovations going on but we were not affected. Cracker Barrel right down the street. We had a comfortable stay and this hotel was perfect for us. Highly recommend.

Helpful?
Thank IM4TONYSTEWART
Columbia City, Indiana
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 10, 2016

This was an overnight stop and rather strange. When we inquired about a room, they said they couldn't tell if there were any available unless we made a reservation. Well, how much were the rooms? They couldn't tell until they made us a reservation.... So check in time took a lot longer than most places because they had to go... More 

Helpful?
Thank babsb106
Cary, North Carolina
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 8, 2016

We made the mistake of staying here, our room was in the hall they were renovating. The towels were laying on the sink. Who knows if they were clean. Or if they had been splashed on by the previous person staying in that room. We were awakened at 11:30pm and told to get out of the hotel, A gas leak.... More 

Helpful?
Thank Cindy104301
KathyJ1977, Director of Sales at Comfort Inn Charleston, responded to this review

We are undergoing a multimillion dollar renovation . The room you stayed in was recently renovated . I assure you we replace the towels with fresh clean ones everyday and every time a guest checks out. The reason they were located on vanity was because the shelving unit that will mount under the vanity had not arrived yet. Installation will... More 

Virginia
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

This Hotel has a great location , clean and safe. The room was really space out . The bed is so comfy and big it was my favorite thing of the room. The breakfast was amazing with a variety of options for get a fulfilling breakfast. I Truly recommend this hotel. My visit was for business but this hotel can... More 

Helpful?
Thank Miapr
Liberal, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 31, 2016 via mobile

Rooms were small compared to others we have stayed in. Outdoor pool was under renovation, but also had an indoor pool, hot tub, sauna and fitness room. Breakfast area and food were average. Located right near interstate and near WalMart. Rooms were clean and had a microwave and refrigerator.

Helpful?
Thank erikrachelmiller
Wellsburg, West Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Very clean rooms with great ammenities to compliment your stay. Indoor/outdoor pools and hot tub was very nice. We highly recommend this resort to anyone looking to stay in the area. Loved the free breakfast offered to guest in the mornings. Staff was very friendly and accomodating. Had a nice lounge with food offered.

Helpful?
Thank David P
Winston Salem, North Carolina
Level Contributor
130 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 26, 2016

There were a lot of nice things about this hotel, but the best by far was the pool. It had a nice waterfall, a beautiful mural, comfortable seating and a sauna, too. The staff was very friendly and the room was very clean We came to town to go to the dog races and we did. The track was only... More 

Helpful?
Thank Tonya C
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Breakfast
  • Laundry Service
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Comfort Inn Charleston

Address: 102 Racer Dr, Cross Lanes, WV 25313-1472
Location: United States > West Virginia > Cross Lanes
Price Range: $113 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Charleston 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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