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Comfort Inn Charleston

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102 Racer Drive, Cross Lanes, WV 25313
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Comfort Inn Charleston
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228 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was nice. Not the cleanest I've stayed at but....ok. My family stayed also and had to move rooms due to an ant problem. Ants were crawling all over there room. They were offered a different room but it wasn't the same kind of room...only 1 bed and and a chair with stool. The girl didn't seem too concerned that... More 

Helpful?
Thank kellyh1974
Chicago, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We met friends here and it was perfect with the two pools. It was super hot and humid and everyone was in the indoor pool, leaving the large outdoor pool completely empty for us!! Room and bed were quite adequate. Free breakfast was good, too. Location was right off highway which was perfect. Rooms could use a little updating but... More 

Helpful?
Thank Christina B
Fulton, Missouri
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

moni lockett front desk was very friendly and had a lot of information that was help. this hotel had everything you need great pool with water fall, hot tub ans saunt weight room. it is very beatiful. breakfast was simple wonderful bacon and sasuge biscuit and gravy fruit in cup. juice waffels. this is a place i would go back... More 

Helpful?
Thank gjgloria
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here 1 night on a motorcycle trip. Our room was good, but after a long ride we were looking forward to eating at the restaurant in the hotel, so we didn't have to get back on the bike. But, it was closed. The outdoor pool was also closed for remodeling. We went to the "snack shop" area inside,... More 

Helpful?
Thank Shawndahenson
ComfortInnWV, General Manager at Comfort Inn Charleston, responded to this review

We really appreciate you taking the time to write this review. I apologize that we didn't exceed your expectations. We are constantly trying to improve our hotel. I do apologize that the restaurant was closed for repairs. I will address your concerns with my staff and hope in the future that you will give us another opportunity to exceed your... More 

Ames, IA
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you are looking for a place to crash after partying at the casino next door until the wee hours, stay here. If you are looking to get a good night's rest before a long drive, well keep looking (maybe Sleep Inn across the street?) People were walking back and forth in the hallways talking loudly and using the ice... More 

Helpful?
Thank Tim M
ComfortInnWV, General Manager at Comfort Inn Charleston, responded to this review

Thank you for taking the time to review our hotel. We want to ensure our guests' happiness upon each stay. From your feedback, I can see you were not satisfied. I want to sincerely apologize for not making it a great stay. I hope you will give us another chance in the future. We hope to see you soon. Scott... More 

Junior,WV
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had to stay here for work as I do every few years, last time was in 2010 and it was just fine then. It has since been remodeled and is even better. As for the amenities I hear they are great as well, however I just stayed in my room and enjoyed the nice rest I got with a... More 

Helpful?
Thank TheRamie
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Loved the room - it was spacious. Room was clean and smelled good. Breakfast was okay - not spectacular but okay. The gentleman at the front counter was super nice. Thank you for being so clean and professional. I am a picky person to leave such a great review so this is a huge compliment!

Helpful?
Thank delene v
Lexington, Kentucky
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 30, 2016

I used to say at this hotel a lot and I always liked it. Great staff and it's the only comfort in Anywhere with a Restaurant and Bar! The rooms were newly remodeled, indoor & outdoor pools, Comfy BEDS! Great Free breakfast and even a little store to buy goodies at reasonable prices. I'll tell you in the 14 years... More 

Helpful?
Thank Jwiggill
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2016 via mobile

So I'm coming down here on July 15, 2016 but I drove down today to visit a few friends for a couple hours and I have a couple questions first off, what happened to the indoor pool that's my favorite part of this place? Second will it be open when I come down to stay for the weekend of July... More 

Helpful?
Thank karigr
Charleston, West Virginia
Level Contributor
299 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed May 6, 2016 via mobile

Enjoyed the restaurant at this hotel. The staff was fantastically helpful, courteous and informative. This hotel has both indoor and outdoor pools, which make this an attractive place for the children. The indoor pool area is colorfully at attractively decorated. Rooms are spacious, clean and smoke free! We'll return.

Helpful?
Thank dafacct
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 137 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Lazy Dog Saloon just off our large lobby with fireplace. FREE BREAKFAST Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, Picnic Area with grill ,Coffee Bar in Lobby - fresh coffee with cookies (24 hours). From the moment you arrive at Comfort Inn we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 

Additional Information about Comfort Inn Charleston

Address: 102 Racer Drive, Cross Lanes, WV 25313
Location: United States > West Virginia > Cross Lanes
Price Range: $94 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Charleston 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
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