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Mountaineer Casino Racetrack & Resort

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Mountaineer Casino Racetrack & Resort
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158 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Reviewed November 1, 2016 via mobile

I am writing this review once again to let everyone know what an excellent place mountaineer grand hotel and casino is. I have stayed there several times since my last review and I only have great things to say about the casino and the great staff at the grand hotel. I am once again going yhere this weekend the 6th...

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Helpful?
Thank John S
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

John, Thank you for taking the time to post and for the glowing review. We certainly appreciate it and I will make sure that I share your comments with the staff. We always try to make every stay with us a memorable experience for our guests and one that will make them want to come back again and again. We...

Elyria, Ohio
Reviewed October 20, 2016 via mobile

This hotel is great as long as you are lucky enough to get a room in the tower instead of the lodge. Lodge rooms are a very long walk and more like a cheap motel. However the tower rooms are more like a modern hotel. Both types of rooms are the same price but not of the same the quality.

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Helpful?
Thank twolfie514
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post a review. We appreciate the feedback and will use the information provided to improve the overall experience for our guests. It is true that the hotel tower rooms are larger and there is an elevator as well for your convenience. However, the décor is very similar in either section. Consequently, the tower...

Masury
Reviewed October 16, 2016 via mobile

We stay several times a month here. Mostly to visit the casino. The hotel is more updated than the Lodge. We prefer to stay at the hotel. The rooms are larger and more accomidating. The rooms are clean and staff is friendly.

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Helpful?
Thank Martin G
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post a review. We certainly appreciate the feedback. I will pass along your comments regarding the staff to the entire team. Again, thank you for the review. We look forward to seeing you again soon.

Peterborough, Ontario
Reviewed October 2, 2016 via mobile

We were driving through the area and we stopped at this hotel for one night. We were visiting the Fiesta Ware Factory retail outlet and tour of the factory. Parking and check in were easy. We booked two rooms that were connecting. The rooms were spacious and clean. The pool and jacuzzi were a lovely place to relax in the...

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Helpful?
Thank Hedgren
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Hedgren, Thank you for taking the time to post and for the positive review. We certainly appreciate the feedback. I will make sure that I share your comments with the staff and management team here. The hotel and casino are completely non-smoking but we do offer an outdoor smoking pavilion with over 200 machines and 6 blackjack tables for our...

Beaver Falls, Pennsylvania
Reviewed September 17, 2016 via mobile

My wife and I have stayed here frequently in both the tower and the lodge. The rooms are always clean and comfortable although the tower rooms are more spacious. We have never had a bad experience and will definitely stay again in the future.

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Helpful?
Thank KevnKimB
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Kevin and Kim, Thank you for taking the time to post and for the positive review. We certainly appreciate the feedback and I will share your comments with the hotel team. Hopefully, we will see you again soon. Thank you again for posting.

Struthers, Ohio
Reviewed September 7, 2016 via mobile

Stayed in lodge this time excellent room by pool.kids swam played b ball threw football around in court yard.went to races in evening then indoor pool.lodge has been redone rooms real nice close to parking ice machines etc could use few more lawn chairs help very friendly Hi

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Helpful?
Thank Marlane K
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Marlane, Always nice to hear from one of our loyal guests. As you mentioned, we recently updated the lodge rooms with new mattresses, carpet, bedding and curtains. Photos are also updated on our new website, moreatmountaineer.com. Happy to hear you had another wonderful stay. We look forward to seeing you again soon.

Euclid, Ohio
Reviewed August 27, 2016

Stayed/played/ate here 08/23, 24 & 25, 2016. Love the atmosphere. Very clean rooms and friendly staff. Had breakfast at Gatsby's. Great meal and super pro wait staff (ask for Vickie). This trip the slots did not pay as well as Presque Isle despite Eldorado ownership. Also, was SHOCKED when I ordered a Southern Comfort Manhattan and the young lady "accidentally"...

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Helpful?
Thank TCOTCC1
James S, Director of Hotel Ops at Mountaineer Casino Racetrack & Resort, responded to this review

Thank you for taking the time to post a review. Happy to hear that you enjoyed your visit with us. Our new buffet is open now and is getting rave reviews. Thank you again for posting and we look forward to seeing you again very soon.

Pittsburgh, Pennsylvania
Reviewed August 22, 2016 via mobile

We have stayed a couple of times hotel is nice tower is the best. They have a great spa as well. Clean rooms and good price definitely recommend staying. Make reservations especially on weekends. A couple of good restaurants to eat at

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Helpful?
Thank Elaine S
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Elaine, Thank you for taking the time to post and for the positive review. We certainly appreciate the feedback. I will make sure I pass along your compliments to the hotel staff. I know they will appreciate it. Thanks again for posting and we look forward to seeing you again soon.

Lakewood, Ohio
Reviewed August 4, 2016

My husband and I visited for our 20th anniversary. It was our first trip and the resort came highly recommended. We chose it because it had both a racetrack and a casino. The Grand Hotel was very nice - large well appointed rooms, clean, and quiet. We had a great view of the track. The casino was amazing -- the...

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Helpful?
Thank Suzanne H
James S, Director of Hotel Operations at Mountaineer Casino Racetrack & Resort, responded to this review

Suzanne, Thank you for taking the time to post a review. We will use the information that you provided to improve the overall experience for our guests at Mountaineer. I will pass along your comments regarding the staff to the entire team. It is always nice to hear that we are friendly and helpful. I will also relay your feedback...

Sugar Land, Texas
Reviewed July 25, 2016 via mobile

Nice rooms, excellent service hotel and Casino. Very helpful & accommodating staff, got the best rate on Trip Advisor! Would go back again for sure! Room card key required for elevator entry! Thanks for a great visit. In New Cumberland and racetrack too.

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Helpful?
Thank Anita R
James S, Director of Hotel Operation at Mountaineer Casino Racetrack & Resort, responded to this review

Anita, Thank you for taking the time to post and for the positive review. We appreciate the feedback. I will pass along your comments about the staff to the management team here and we look forward to seeing you again soon.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The upscale, five-story tower adds 258 rooms, including 20 suites, to Mountaineer's 101-room wing. ... more   less 

Additional Information about Mountaineer Casino Racetrack & Resort

Address: Chester, WV 26047 (Formerly The Grande Hotel At Mountaineer)
Location: United States > West Virginia > Chester
Price Range: $83 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mountaineer Casino Racetrack & Resort 3.5*
Number of rooms: 354
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Mountaineer Casino Racetrack & Resort staff and other travelers.
21 questions
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Pittsburgh, Pennsylvania
over a year ago
Hatfield, Pennsylvania
Shippingport, Pennsylvania
4 months ago

See all questions (21)

Questions? Get answers from Mountaineer Casino Racetrack & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“(Hotel):Odd rooms face the parking lots. Even numbered rooms face the courtyard.”
 of 5 bubbles TCOTCC1, Aug 27, 2016 | Read review
“Choose tower or lodge if possible.”
 of 5 bubbles 60JG, Jul 21, 2016 | Read review
“Stay in Grand Hotel Not Annex”
 of 5 bubbles drtimt, Jul 4, 2016 | Read review
“Just be friendly at the front desk.”
 of 5 bubbles 760adm, Jun 28, 2016 | Read review
“If you have trouble walking ask for a room at the grand hotel and not the lodge. Lodge=no elevators”
 of 5 bubbles F6079GYdanc, May 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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