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    Holiday Inn Express Charleston/Kanawha City

    107 Alex Ln, Charleston, WV 25304-2971
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    10/1/2017 10/2/2017
    $99
    $99
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    Traveler (16)
    Room & Suite (19)
    Pool & Beach (2)
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    Overview
    • Excellent25%
    • Very good40%
    • Average23%
    • Poor9%
    • Terrible3%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    #6 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    356 reviews
    #7 of 23 hotels in Charleston
     
    Mardi Gras Casino & Resort
    386 reviews
    #1 of 1 hotels in Nitro
     
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    774 reviews
    #1 of 23 hotels in Charleston
     
    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (138)
    There are newer reviews for Holiday Inn Express Charleston/Kanawha City
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    51 - 55 of 136 reviews

    Reviewed August 19, 2015

    Booked this hotel comming home from vacation on a third party website, requested 2 nonsmoking rooms, which were great. The only problem was that the rooms were in an area where someone had been smoking in. We informed management about it and they said it...More

    Thank Nolan29
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded September 21, 2015

    Thanks for the great review! We were delighted to read all of your positive input and happy to hear that we exceeded your expectations. Your opinion is very important to us. We appreciate the business and hope you'll choose us again on your next visit...More

    Reviewed August 9, 2015

    It was ok, Nothing great. Our room was located right next to the main highway. It was loud and I had a difficult time sleeping. Customer Service was ok, Comfort was ok, Cleanliness was ok, breakfast was ok, Nothing spectacular.More

    Thank MsNetty
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Charleston/Kanawha CityResponded August 24, 2015

    Dear MsNetty Thank you for taking the time to write a review of your recent stay. It is disheartening that you only found our hotel at its average best. Allow me to also apologize for any inconvenience you may have experienced with the noise levels....More

    Reviewed July 23, 2015

    The room is large and comfortable, and unlike other budget hotels it has good-quality furnishings. For instance, most hotels in this price range have fiberglass tub/shower units, but this one has solid, porcelain tubs with nice tile. The bed is soft and comfortable, the TV...More

    Thank Ted M
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded August 4, 2015

    Dear Ted M., Thank you for your recent review. We are very pleased that your stay with us was enjoyable. It is our goal to provide every guest with that “home away from home” experience. We’re happy you enjoyed the accomodations and our staff. Please...More

    Reviewed June 14, 2015

    First of all, to get to this hotel, it was a challenge. Alex Lane is not marked, so once you get off the highway, make sure not to turn at the first street, but rather turn to a driveway before the Marathon gas station on...More

    Thank Tsucchy
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded August 4, 2015

    Thank you for your recent review. We’re sorry to hear that your stay with us was not as you hoped. We appreciate your bringing these issues to our attention so that we may address them immediately. We understand that you have many choices for your...More

    Reviewed May 28, 2015 via mobile

    Stopped through over a weekend to avoid the mix of heavy rain and mountainous driving. Location very hard to find, was driving in circles to reach the hotel. Clean, nice roomy suites. The beds were heaven sent after our long day..check in was good. Front...More

    Thank Traveltomm
    Response from Patrice L, General Manager at Holiday Inn Express Charleston/Kanawha CityResponded June 2, 2015

    Dear Traveltomm, Thank you for your recent review. It sounds like you enjoyed your stay with us, and we appreciate your kind words. Here at the Holiday Inn Express, we understand that there are many choices for your hotel needs in Charleston and we are...More

    Country Inn & Suites By Carlson, Charleston South
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    Hampton Inn Charleston - Southridge
    774 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $117 - $154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 66
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Hotels.com, IHG, Travelocity, Orbitz, Cancelon and Hotwire so you can book your Holiday Inn Express Charleston/Kanawha City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Holiday Inn Express Charleston South Hotel Charleston ,
    • Comfort Suites Charleston ,
    • Charleston Comfort Suites
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    Traveler (16)
    Room & Suite (19)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (1)
    Nearby
    Sponsored by:
    Hampton Inn Charleston - Southridge
    774 reviews
    8.31 miles away
     
    Four Points by Sheraton Charleston
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    4.96 miles away
     
    Mardi Gras Casino & Resort
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    15.54 miles away
     
    Country Inn & Suites By Carlson, Charleston South
    440 reviews
    .04 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    deb m
    December 1, 2014|
    Answer
    Response from Patrice L | Property representative |
    Dear Deb M., We are accept only service animals at this location. Patrice L. General Manager
    0
    Votes
    Room Tips
    "opposite from the highway"
    Read review
    "The rooms to the street side (away from I77) are quieter"
    Read review
    "We stayed in a second floor room facing the highway but had a quiet night and nice view"
    Read review
    "Ask for room overlooking parking lot or your room will back up to freeway."
    Read review
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