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Country Inn & Suites By Carlson, Charleston South

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105 Alex Ln, Charleston, WV 25304-2971
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288 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This chain of hotels just can't go wrong! Beds are always comfy, their free continental breakfast is practically a buffet (waffles, eggs, sausage, red potatoes, cereals, oatmeal, biscuits/gravy, juices, coffee, fruit, pastries/bagels/bread, on and on!), loved the heated indoor pool. When we arrived staff graciously introduced themselves and said to let them know if we needed ANYTHING! Unfortunately during our... More 

Helpful?
Thank Kathleen A
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you very much for your review. We do our best to deter the smokers and explain where to smoke and we stress that we are a non smoking facility. It is very hard to determine where the smoke is coming from until the morning, it would disturb the other guests in the hotel if we knocked on every door.... More 

Windsor, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Although we've stayed at a number of Country Inn & Suites and had very positive experiences, this WAS NOT. Receptionist quoted a room rate of $125.00 for a hotel surrounded by parking lots in an old factory area - close to I-77. My husband happened to see the bill at 3 am and was infuriated to see a charge of... More 

Helpful?
Thank cathyperich
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

I want to sincerely apologize for the incident that happened during your stay. I would like to speak to you and make it up to you during your next time traveling to Charleston. If you would like to speak to me please call me 304-925-4300. I want to make it right with you. Thank you for your time. Mary Adams More 

Charleston, West Virginia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here during the recent Flood in WV the whole staff was amazing, our room was very clean, beds were comfortable, breakfast was great, I look forward to staying here again, it's home away from home.

Helpful?
1 Thank Shawn1969
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you so much for being an understanding guest while staying here at your home away from home! We like to hear that. I am very happy your enjoyed your stay with us. And I hope you return. Thank you again for taking your time out of your day to complete the survey! See you soon! Mary Adams More 

Alexandria
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here while traveling. Hotel was fully booked, but in great shape when we arrived to check in. Our room was quiet, clean, and comfortable. Price was a bit high but would be happy to return to this hotel!

Helpful?
Thank michelleinnky
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

So glad to hear you enjoyed your stay! We have been non stop since the end of June, with Soccer and now the flooding victims, so thank you so much for being patient during our rough times. Typically our rates do go up in the summer, we stay competitive with the Holiday Inn and hotels downtown that are similar. So... More 

Bloomington, Indiana
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean & comfortable room, property is in a good location, easy to find, Big parking lot. Breakfast buffet was OK, but not enough healthy choices for my preference. Our room was quiet & bed was comfortable. I felt price was a little high, but the property is nice.

Helpful?
Thank BAM1953
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you for your response. We do have cottage cheese, yogurt, oatmeal, whole fruit and hard boiled eggs for those who have some dietary limitations. I apologize if you didn't see them on the bar. I will address this with my staff. We try to have something for everyone. July is our busiest month of the year. I am glad... More 

Manchester, Georgia
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. It is right off of the insterstate. It has a indoor pool and a great breakfast. The rooms are very nice and has great Wifi. It is close to several good restaurants. It is in a great location with good parking.

Helpful?
Thank Doodleebks
Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South, responded to this review

Thank you so much for taking your time to complete this review on our Country. We loved that you enjoyed yourself. I hope when you are back in the area you will stop back in. Thank you again! Mary Adams More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay with us in the mountains! Our hotel is located in the beautiful capitol city of West Virginia. We have available numerous outdoor activities such as snow skiing, white water rafting, golfing and biking trails.Within one block of our hotel are many choices of restaurants, bowling and malls. We are also close to the Governor's Mansion, Appalachian Power ball park, WV Cultural Center, and The Clay Center for the Arts. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Charleston South

Address: 105 Alex Ln, Charleston, WV 25304-2971
Location: United States > West Virginia > Charleston
Price Range: $105 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charleston South 2.5*
Number of rooms: 64
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Also Known As:
Country Inn And Suites Charleston-South
Country Inn & Suites Charleston-South Hotel Charleston
Charleston Country Inn
Hotel Style:
#2 Business Hotel in Charleston
#2 Green Hotel in Charleston
#8 Family Hotel in Charleston
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