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Residence Inn Charleston

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Residence Inn Charleston
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Saint Augustine Beach, Florida
Level Contributor
257 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For serious travelers, it's important to have a working business center to print upcoming reservations. Yes, staff was kind enough to let me behind the front desk to print something -- for which I was quite grateful -- but having this part of your hotel "down" is as frustrating as a closed pool or gym. It's part of the whole... More 

Southern New Hampshire
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our favorite place during our week + road trip. We used points, and during check in they stated that (avoids any confusion) and said the card was for incidentals (and it was not charged). They also handed us a sheet of local restaurants with how far a drive it was (there is not an on site restaurant, and... More 

Thank ownedby4cats
Mableton, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 19, 2016

My family and I stayed here for a family reunion. We are a family of 6 (2 adults, 4 children) and booked a 2 bedroom suite. The room was really nice and we never felt like we were in each others way. The location was near the capital building and close to the interstate. The staff was amazing. Very friendly... More 

Thank BroderickSantiago
Philadelphia, Pennsylvania
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 16, 2016

We were traveling by car from Philadelphia to Lexington, KY, and this was a quick overnight stop. We arrived late afternoon and left early morning. The location was remote, in an office park, with no activities very close by (I'm sure it's a great location for business travelers). The hotel was your standard Residence Inn with an overall modern and... More 

Thank Elizabeth H
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 28, 2016

This Residence Inn is clean and the staff is friendly. Our one room "suite" was a good size and nicely laid out. If you need a pull out bed for another 1-2 people make sure your room has one. Our sofa was a sectional style and while comfortable to sit on, I don't think it pulled out. There is free... More 

1 Thank karen726
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments we are always interested in our guests impressions and appreciate being made aware of their experiences. All of our sofas are pull outs. I am sorry that you did not like the coffee. We feel that no guest should suffer because of another guest and we always want our guests to help us make their... More 

Mississauga, Canada
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2016

A little off the main downtown core, this lovely hotel is nestled just off the highway. Upon arrival the front desk reception, I believe her name was Alysia (sorry if I spelt it wrong), greeted us with a big smile and as if she was truly honoured that we were there. The room was so comfortable, I tried to smuggle... More 

Thank RC M
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments. We have already shared them with Alecia and posted them for everyone to see. We all suspect that it was Julio that stopped his car to tell you to enjoy your stay. We look forward to seeing you again soon. Sincerely, More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

If you find yourself traveling to Charleston, W.V., you can't do better than staying at Marriott Residence Inn. It is similar to others in the chain in the design but it is managed and run expertly. The property is kept up in great condition and very clean. Better yet, the staff is so wonderfully friendly, you can't wait to come... More 

Thank PhiladelphiaGreta
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your nice comments about the hotel and staff. I have shared them with everyone. Charlotte is very proud of her breakfast and guests. All the best. Greg More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

The hotel was awesome, immaculate rooms with good service. The reservationist at the front desk, Alecia greeted us with a smile, and was extremely helpful and knowledgeable regarding the hotel and the surrounding area. She made us feel welcome and her hospitality was off the chart. Charlotte who prepared the afternoon appetizers and breakfast did a superior job, she was... More 

Thank JIM P
Level Contributor
236 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 5, 2016

We stayed for one night passing through. Overall, this was a nice place to stay. The rooms are actually 1-bedroom (many 'suites' are now a bed separated by a half-wall - the door closes here). Internet worked very well. Full kitchen & free breakfast - great stuff. The room was clean and the bed was comfortable. You need a GPS... More 

Thank professorroyhinkley
Lexington, Kentucky
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed May 14, 2016

Let your GPS guide you to this hotel, because the signage is lacking. However, once there, you've found a very nice facility. It's attractive, well-appointed and quite comfortable. The staff is professional and friendly. The location actually was pretty convenient to I-64. One of the real highlights was the complimentary breakfast. It was as good as any we've had at... More 

Thank littletm
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments. We are so glad you found us and enjoyed your stay. We hope to see you soon. All the best. Greg More 

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

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All Traveler Photos (36)
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Room/Suite (10)
Hotel & Grounds (2)
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Dining (2)
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Management photos: Courtesy of the property manager

All Management Photos (59)
Pool/Beach Area (2)
Hotel & Grounds (13)
Dining (4)
Business Center/Function Rooms (2)
Room/Suite (14)
Other (24)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn Charleston

Address: 200 Hotel Cir, Charleston, WV 25311-1267
Location: United States > West Virginia > Charleston
Price Range: $145 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston 3*
Number of rooms: 108
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Also Known As:
Residence Inn Charleston Hotel Charleston
Charleston Residence Inn
Hotel Style:
#5 Family Hotel in Charleston
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