We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Charleston

Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Charleston
View Map
Add Photo Write a Review

168 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 168: English reviews
Mableton, Georgia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here for a family reunion. We are a family of 6 (2 adults, 4 children) and booked a 2 bedroom suite. The room was really nice and we never felt like we were in each others way. The location was near the capital building and close to the interstate. The staff was amazing. Very friendly... More 

Helpful?
Thank BroderickSantiago
Philadelphia, Pennsylvania
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We were traveling by car from Philadelphia to Lexington, KY, and this was a quick overnight stop. We arrived late afternoon and left early morning. The location was remote, in an office park, with no activities very close by (I'm sure it's a great location for business travelers). The hotel was your standard Residence Inn with an overall modern and... More 

Helpful?
Thank Elizabeth H
maryland
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Residence Inn is clean and the staff is friendly. Our one room "suite" was a good size and nicely laid out. If you need a pull out bed for another 1-2 people make sure your room has one. Our sofa was a sectional style and while comfortable to sit on, I don't think it pulled out. There is free... More 

Helpful?
1 Thank karen726
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments we are always interested in our guests impressions and appreciate being made aware of their experiences. All of our sofas are pull outs. I am sorry that you did not like the coffee. We feel that no guest should suffer because of another guest and we always want our guests to help us make their... More 

Mississauga, Canada
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed June 16, 2016

A little off the main downtown core, this lovely hotel is nestled just off the highway. Upon arrival the front desk reception, I believe her name was Alysia (sorry if I spelt it wrong), greeted us with a big smile and as if she was truly honoured that we were there. The room was so comfortable, I tried to smuggle... More 

Helpful?
Thank RC M
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments. We have already shared them with Alecia and posted them for everyone to see. We all suspect that it was Julio that stopped his car to tell you to enjoy your stay. We look forward to seeing you again soon. Sincerely, More 

philadelphia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

If you find yourself traveling to Charleston, W.V., you can't do better than staying at Marriott Residence Inn. It is similar to others in the chain in the design but it is managed and run expertly. The property is kept up in great condition and very clean. Better yet, the staff is so wonderfully friendly, you can't wait to come... More 

Helpful?
Thank PhiladelphiaGreta
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your nice comments about the hotel and staff. I have shared them with everyone. Charlotte is very proud of her breakfast and guests. All the best. Greg More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

The hotel was awesome, immaculate rooms with good service. The reservationist at the front desk, Alecia greeted us with a smile, and was extremely helpful and knowledgeable regarding the hotel and the surrounding area. She made us feel welcome and her hospitality was off the chart. Charlotte who prepared the afternoon appetizers and breakfast did a superior job, she was... More 

Helpful?
Thank JIM P
Virginia
Level Contributor
228 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 5, 2016

We stayed for one night passing through. Overall, this was a nice place to stay. The rooms are actually 1-bedroom (many 'suites' are now a bed separated by a half-wall - the door closes here). Internet worked very well. Full kitchen & free breakfast - great stuff. The room was clean and the bed was comfortable. You need a GPS... More 

Helpful?
Thank professorroyhinkley
Lexington, Kentucky
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed May 14, 2016

Let your GPS guide you to this hotel, because the signage is lacking. However, once there, you've found a very nice facility. It's attractive, well-appointed and quite comfortable. The staff is professional and friendly. The location actually was pretty convenient to I-64. One of the real highlights was the complimentary breakfast. It was as good as any we've had at... More 

Helpful?
Thank littletm
Greg B, General Manager at Residence Inn Charleston, responded to this review

Thank you for your comments. We are so glad you found us and enjoyed your stay. We hope to see you soon. All the best. Greg More 

Durham, North Carolina
1 review
1 of 5 stars Reviewed May 14, 2016

Couldn't get into room for about 30 minutes; both sets of key cards did not work; toilet did not work and waited hours for someone to show up but no one ever came. Front desk staff rude; I had to ask for different room. Would not recommend. Manager showed up; didn't even speak to us. Wow

Helpful?
Thank starduster31
Greg B, General Manager at Residence Inn Charleston, responded to this review

Dear Wedding, Thank you for your comments regarding your most recent stay at the Residence Inn. We are always interested in our guests comments and appreciate being made aware of their experiences. I am very sorry that you did not receive the service that we are use to delivering. I will make sure that I share your comments with the... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 14, 2016

This was a one night stop over for my family. The layout of the hotel with separate living and sleeping areas was exactly what we look for. My family likes to spread out a little. The full kitchen was great, but we did not have time to use it. The breakfast was really good with something for everyone. The negatives... More 

Helpful?
Thank Amanda K
Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (36)
Viewed
Bathroom (3)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (7)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Charleston hotels
4.7 mi away
Holiday Inn & Suites Charleston West
1.6 mi away
Embassy Suites by Hilton Charleston
6.6 mi away
Hampton Inn Charleston - Southridge
Show Prices
Show Prices
Show Prices
1.8 mi away
Four Points by Sheraton Charleston
2.1 mi away
Hampton Inn Charleston - Downtown
1.8 mi away
Charleston Marriott Town Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Charleston

Address: 200 Hotel Circle, Charleston, WV 25311
Location: United States > West Virginia > Charleston
Price Range: $134 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charleston 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Priceline, Orbitz, Travelocity, Hotels.com and Odigeo so you can book your Residence Inn Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Charleston Hotel Charleston
Charleston Residence Inn
Hotel Style:
#5 Family Hotel in Charleston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay