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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    Hotel website
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    7/30/2017 7/31/2017
    $99
    $99
    $99
    Traveler (131)
    Room & Suite (69)
    Dining (15)
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    Overview
    • Excellent60%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “comedy zone” (7 reviews)
    “front desk” (64 reviews)
    “train tracks” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Holiday Inn & Suites Charleston West
    Special Offer: Book Direct and Save
    Hotel deals
    Holiday Inn Express Charleston - Civic Center
    343 reviews
    #11 of 23 hotels in Charleston
     
    Country Inn & Suites By Carlson, Charleston South
    412 reviews
    #5 of 23 hotels in Charleston
     
    Four Points by Sheraton Charleston
    343 reviews
    #7 of 23 hotels in Charleston
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (453)
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    1 - 5 of 453 reviews

    Reviewed 6 days ago via mobile

    My stay at the Holiday Inn and Suites was great the rooms were clean the food was delicious the pool was awesome the bar was fun I enjoy my entire weekend and the lady at the front desk Tiana was not only a sweetie pie...More

    Thank Andrea T
    Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded 5 days ago

    Dear Andrea, I'm so happy you enjoyed your stay and that Tiana made your weekend better with her service! We look forward to seeing you again soon.

    Hotel's Favorite
    Reviewed April 28, 2017 via mobile

    This was our second stay and both times we were upgraded to a suite. Their suites are sumptuous. I only wish my kitchen at home was as nicely appointed as their kitchenettes. Big televisions, comfy sitting room furniture, two spacious rooms and a sparkly clean...More

    1  Thank Dawn M
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded May 2, 2017

    Dear Dawn M, So can I admit I have no idea what food items you mentioned, but I sure hope it helps others coming to the area. We really appreciated your comments and thank you for taking the time to share. We hope to see...More

    Reviewed 1 week ago via mobile

    This hotel goes above and beyond in every possible way. Joey at the front desk was very accommodating and welcoming. As far as cleanliness goes, this place has it. I never was out in the hotel that I did not see someone cleaning something. The...More

    Thank Kari V
    Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded 5 days ago

    Dear Kari, I want to thank you for calling out some of our staff members, it's always a joy to see that. I'm happy your conference was great and Mosa is especially grateful for the shout out!

    Reviewed 1 week ago

    We asked to not be by the trains, but that is where we got with early check in. Our room was conveniently located for us being elderly & handicapped. I realize the maids do not have time to deep clean. But it should be done...More

    Thank AJFORD7j
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 5 days ago

    Dear AJFord7j, What you describe is not our typical experience and I am truly sorry for the room condition. Thank you for bringing to our attention so that I can address with my housekeeping staff. I know the room move was certainly more to the...More

    Reviewed 1 week ago via mobile

    My husband and I stayed here for two nights. Everyone was very welcoming especially the front desk attendant Tianna Stockton. She made sure our room was equipped with everything to make our stay pleasant and enjoyable.

    1  Thank Mika S
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 1 week ago

    Dear Mika S, We love when our guests enjoy the hotel and wedding experience. Thank you for recognizing Tiana, she is one of our super stars. S Arnold, GM

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $111 - $170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • #5 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
    Add Photo Photos
    Traveler (131)
    Room & Suite (69)
    Dining (15)
    Pool & Beach (15)
    Hotel & Grounds (99)
    Bathroom (19)
    Business Center & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Holiday Inn Express Charleston - Civic Center
    343 reviews
    2.66 miles away
     
    Hampton Inn Charleston - Downtown
    615 reviews
    2.56 miles away
     
    Four Points by Sheraton Charleston
    343 reviews
    3.03 miles away
     
    Country Inn & Suites By Carlson, Charleston South
    412 reviews
    7.90 miles away
     
    Nearby Restaurants
    Los Agaves Mexican restaurant
    129 reviews
    .10 miles away
    The Olive Tree
    43 reviews
    .14 miles away
    Taste of Asia
    66 reviews
    .42 miles away
    Happy Days Cafe
    29 reviews
    .37 miles away
    Nearby Attractions
    South Charleston Indian Mound
    28 reviews
    1.22 miles away
    South Charleston Antique Mall
    18 reviews
    .38 miles away
    Memorial Ice Arena
    7 reviews
    2.24 miles away
    Little Creek Park
    5 reviews
    2.47 miles away
    Ask a question
    Questions & Answers
    Nightingirl
    March 31, 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    February 7, 2017|
    Answer Show all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    October 11, 2016|
    Answer Show all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Elevator makes everything quite accessible"
    Read review
    "Ask for a room away from the elevator."
    Read review
    "I would imagine rooms away from the elevator are the best. That is where we were."
    Read review
    "The top floor views are great!"
    Read review
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