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Holiday Inn & Suites Charleston West

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Traveler (167)
Room & Suite (81)
Dining (13)
Overview
Hotel website
400 2nd Ave, Charleston, WV 25303-1216 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn & Suites Charleston West
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Hotel deals
Reviews (517)
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517 results
Traveler rating
284
134
64
20
15
Traveler type
Time of year
LanguageEnglish
284
134
64
20
15
Show reviews that mention
All reviews train tracks front desk kids eat free industrial area great pool a pet friendly hotel hot tub pool area free breakfast hotel restaurant nice lobby fitness center king suite workout room light sleeper would stay here again would highly recommend this hotel
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1 - 5 of 517 reviews
Reviewed yesterday via mobile

Extremely good value for the money! Neat, clean, well organized, and pet friendly!! The staff was very professional and helpful, the room was well appointed and clean as a whistle. Great experience in an well-kept hotel.

Thank Mjldly
Hotel's Favorite
Reviewed August 17, 2018

We stayed at this hotel for a week. The room was spacious, clean, and the bed very comfortable. Check in and adding extra days was easy and quick. The front desk was very helpful and friendly. Loved the pool and hot tub. For us the...More

Thank AuntAndy
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded August 22, 2018

Dear AuntAndy, We're happy you had a great time while you were with us, and hope that your experience in our restaurant won't keep you from coming back. We have a brand new Chef, and he's making a huge difference in the quality you will...More

Reviewed 3 weeks ago via mobile

We stayed five days. Great pool, good food, and housekeeping was great. Love that the pool was large, indoor, and attached to the hot tub. This was the second time I’ve stayed here- nice place for Charleston.

Thank ITravelWithYou
Response from Mobile814223, General Manager at Holiday Inn & Suites Charleston WestResponded 3 weeks ago

I am so happy you enjoyed your stay with us. We look forward to having you return. Thank you very much for your rating. Hope Carroll General Manager

Reviewed August 27, 2018

Initially we were concerned when the signs announced quests were responsible for the contents of their vehicles; however, the desk staff reassured us and made check in very easy. Later than evening - after dining in the in house restaurant - we said hello to...More

1  Thank Gary T
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded September 4, 2018

Dear Gary, I'm happy to hear you feel that way about us. I thank you for the comments on our hotel and staff. We hope you will come back to us as you seemed to enjoy our hospitality. We appreciate your staying with us, as...More

Reviewed August 26, 2018 via mobile

About what you'd expect. Friendly staff at check in. Decent amenities. Rooms are pretty nice. The rest of the hotel seems like it was renovated but still seemed outdated to me. Maybe I'm just picky. Towels are stored IN the shower. Seemed strange.

1  Thank Speckul8r
Response from HolidayInnSuitesC, Manager at Holiday Inn & Suites Charleston WestResponded September 4, 2018

Dear Speckul8r, Thank you for the comments! We appreciate your mention of our friendly staff and hope we'll see you return soon.

View more reviews
About
Description
The Holiday Inn & Suites Charleston West is the solution for your leisure and business travel to Charleston, WV. With an indoor pool and splash pad, fitness center, on-site restaurant and lounge, we More offer everything you need for the perfect stay! The hotel is also pet-friendly. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
$112 - $165 (Based on Average Rates for a Standard Room)
Also Known As
Ramada Charleston Hotel Charleston
,
Charleston Ramada
Location
United States > West Virginia > Charleston
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
150
Price range
$112 - $165 (Based on Average Rates for a Standard Room)
Also Known As
Ramada Charleston Hotel Charleston
,
Charleston Ramada
Location
United States > West Virginia > Charleston
Photos
Traveler (167)
Room & Suite (81)
Dining (13)
Pool & Beach (13)
Business Center & Event Rooms (6)
Family and Play Areas (2)
Nearby
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Questions & Answers
Ask a question
Nightingirl
March 31, 2017|
Answer
Response from MommaDiamond | Reviewed this property |
Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
0
Votes
Doug C
February 7, 2017|
AnswerShow all 7 answers
Response from IrisT | Reviewed this property |
Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
1
Vote
Rodney N
October 11, 2016|
AnswerShow all 2 answers
Response from 276elizabethl | Reviewed this property |
Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
1
Vote
Room Tips
"Suites are very large"
KelPsi
Jul 22, 2018
Read review
"Check to make sure, there are no large groups of children staying before booking here."
L0rraH
Aug 23, 2017
Read review
"Ask for a room away from the train tracks"
TedM964
Aug 12, 2017
Read review
"A higher room might yield a better view"
jaimelthornton
Aug 2, 2017
Read review
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