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Motel 6 Charleston Civic Center

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Motel 6 Charleston Civic Center
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Sydney Australia
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its a refurbished Best Western Hotel of a couple of years ago and much better presented but in my view the service has gone hill somewhat. I know this because I've stayed in this hotel a few times when it was a Best Western. It no longer provides hot breakfast as it used to, fridges and microwaves are no longer... More 

Helpful?
Thank NickfromOz
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Walls are disgusting, carpeting is stained, bathroom is dated but clean, linens are clean and decorations are modern and clean. I wouldn't stay here again, buy since I am only looking for a clean bed for the night it will do. The sweet girl at the front desk is the only thing that kept me here.

Helpful?
Thank Kara M
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Kara, Thank you for bringing your concerns to my attention. At Motel 6 Charleston Civic Center, we strive to give you the best and most comfortable stay. Rest assured that I will have the concerns you expressed corrected. After which, I invite you to come back and see the improvements we are accomplishing each week. I hope to see... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel is an old, renovated place. Corners were cut everywhere throughout the place. No toiletries and the room service attendants were extremely rude and loud. Doors slamming, loud talking early in the morning. Worst of all the internet there is unusable. When I called the front desk to ask if there was another network to connect to, I was... More 

Helpful?
Thank Kyle M M
Myrtle Beach, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Thermostat did not work, band aid in bed, WiFi given in Spanish, no ice, no breakfast. This was supposed to be a Best Western. They sold it and I was not notifiedby Best Western or Motel Six. indie no receive points

Helpful?
Thank James F
Greensboro, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were running late so I call the front desk to let them know and the "Manager" could not find my reservation (called two times), he kept saying they were booked for the night, I had to call Booking so they where able to help me with the "manager". Hotel was not clean at all, the beds were not even... More 

Helpful?
Thank vanessalanier
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

I booked a handicap accessible room with 2 beds online. The room was incredibly far from the elevator for an elderly disabled person who used a walker, and there was only one bed. The desk said they had no rooms like I booked in the hotel. Had to be a mistake. The breakfast was good and everything was clean. Staff... More 

Helpful?
Thank gladysc215
South Bend, Indiana
1 review
1 of 5 stars Reviewed July 8, 2016 via mobile

We originally booked a room with a best Western . When we arrived we were looking for a best Western only to find that it changed to a Motel 6. No one bothered calling us or emailing us to tell us that. The price for our room was actually more than Motel 6 was asking for their room rates. The... More 

Helpful?
Thank Debbie D
Waskom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 5, 2016

We have stayed here before when it was Best We stayed here before when it was Best Western. Had free breakfast, then but has since changed hands. I ask for a King bed got a queen, no breakfast, no towels in the room, but it was clean. I ask for an extra blanket on check in was told no they... More 

Helpful?
Thank connie72461
Beckley, West Virginia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 2, 2016

First of all this hotel is not Charleston plaza hotel or best western it is a Motel 6. This place is terrible!! Avoid if at all possible. Pros: King rooms are very roomy. Cons: pool is closed, this hotel is very old and dated, no breakfast, no coffeemaker or microwave in the room, bathtub was gross. 7th floor is half... More 

Helpful?
Thank 981keithy
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Keith, Thank you for taking the time to alert us to your concerns. I sincerely appreciate your feedback on your stay. We felt it was time to change brand names and give guests more opportunities in the Charleston area. Rest assured that we have corrected many of your concerns and invite you and your family to return and see... More 

Manchester, Georgia
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2016

This is a old Best Western that has recently opened as a Motel 6. This is a great location and the hotel is still in the updating process. No breakfast yet,just good coffee. Title is very clean and the service was great. It is right near the Hospital.

Helpful?
Thank Doodleebks
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in West Virginia's capitol city, Motel 6 Charleston Civic Center is located in the heartbeat of downtown Charleston. Our staff is readily available to ensure that you have a great stay. ... more   less 

Additional Information about Motel 6 Charleston Civic Center

Address: 1010 Washington St E, Charleston, WV 25301-1711 (Formerly Charleston Plaza Hotel)
Location: United States > West Virginia > Charleston
Price Range: $73 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston Civic Center 2*
Number of rooms: 160
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel
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