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Motel 6 Charleston Civic Center

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Motel 6 Charleston Civic Center
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23 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Starting with the negatives - dodgy decor, no breakfast, noisy AC. But it was inexpensive, well located. And it was comfortable, had a gym and the most helpful reception staff. Absolutely fine so long as you aren't planning to spend the daytime in the hotel or the hotel bar.

Helpful?
Thank jonathan R
Princeton, West Virginia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The service was good, people were nice. Clean and comfortable. The motel was within walking distance to the hospital where my husband was having short stay surgery and the price was great for our budget.

Helpful?
Thank Debbie C
Level Contributor
9 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel during its transition from Best Western. The computer system was not functioning properly, so check-in took much longer than normal. We were in the room for 4 nights. And as the days went by, the room got dirtier and dirtier. The only redeeming features were that the bed was comfortable and it was quiet.

Helpful?
Thank Sharee J
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I appreciate the military discount, easy access from the freeway, clean linen and towels, and lower cost so I got two rooms for my family. However, in one room only one electrical outlet works, in another room the walls had large spill stains on them, the toilet doesn't flush properly (not enough water or pressure), shower on third floor doesn't... More 

Helpful?
Thank Shannon W
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Shannon, Thank you for your review of Motel 6 Charleston Civic Center. I sincerely appreciate your concerns and issues during your stay. Rest assured that the items such as the electrical outlets and other items are being carefully fixed for future guests. We pride ourselves on being the best of the best in Charleston and we are diligently working... More 

Sydney Australia
Level Contributor
62 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Its a refurbished Best Western Hotel of a couple of years ago and much better presented but in my view the service has gone hill somewhat. I know this because I've stayed in this hotel a few times when it was a Best Western. It no longer provides hot breakfast as it used to, fridges and microwaves are no longer... More 

Helpful?
Thank NickfromOz
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 17, 2016 via mobile

Walls are disgusting, carpeting is stained, bathroom is dated but clean, linens are clean and decorations are modern and clean. I wouldn't stay here again, buy since I am only looking for a clean bed for the night it will do. The sweet girl at the front desk is the only thing that kept me here.

Helpful?
Thank Kara M
Emil S, Manager at Motel 6 Charleston Civic Center, responded to this review

Dear Kara, Thank you for bringing your concerns to my attention. At Motel 6 Charleston Civic Center, we strive to give you the best and most comfortable stay. Rest assured that I will have the concerns you expressed corrected. After which, I invite you to come back and see the improvements we are accomplishing each week. I hope to see... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 29, 2016

The hotel is an old, renovated place. Corners were cut everywhere throughout the place. No toiletries and the room service attendants were extremely rude and loud. Doors slamming, loud talking early in the morning. Worst of all the internet there is unusable. When I called the front desk to ask if there was another network to connect to, I was... More 

Helpful?
Thank Kyle M M
Myrtle Beach, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 25, 2016

Thermostat did not work, band aid in bed, WiFi given in Spanish, no ice, no breakfast. This was supposed to be a Best Western. They sold it and I was not notifiedby Best Western or Motel Six. indie no receive points

Helpful?
Thank James F
Greensboro, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 25, 2016

We were running late so I call the front desk to let them know and the "Manager" could not find my reservation (called two times), he kept saying they were booked for the night, I had to call Booking so they where able to help me with the "manager". Hotel was not clean at all, the beds were not even... More 

Helpful?
Thank vanessalanier
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

I booked a handicap accessible room with 2 beds online. The room was incredibly far from the elevator for an elderly disabled person who used a walker, and there was only one bed. The desk said they had no rooms like I booked in the hotel. Had to be a mistake. The breakfast was good and everything was clean. Staff... More 

Helpful?
Thank gladysc215
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled in West Virginia's capitol city, Motel 6 Charleston Civic Center is located in the heartbeat of downtown Charleston. Our staff is readily available to ensure that you have a great stay. ... more   less 

Additional Information about Motel 6 Charleston Civic Center

Address: 1010 Washington St E, Charleston, WV 25301-1711 (Formerly Charleston Plaza Hotel)
Location: United States > West Virginia > Charleston
Price Range: $65 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston Civic Center 2*
Number of rooms: 160
Reservation Options:
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel
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