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Red Roof Inn Charleston - Kanawha City

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Red Roof Inn Charleston - Kanawha City
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Charleston - Kanawha City
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Showing 364: English reviews
Reviewed June 6, 2015 via mobile

The family and I are on a road trip to the Midwest. This hotel was basically a place to rest for the night for an early start. So, here are the stats: Pros: 1. Nice staff. Extremely helpful and fast. 2. Clean Room. We had no issues with feeling comfortable in the place. Smelled clean and smoke free. 3. Pet...

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Helpful?
Thank Johnnygman
rri-10059, Guest Relations Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Dear Johnnygman, Thank you for the review. We are so glad you enjoyed your stay, and we look forward to you staying with us again soon! At Your Service, Valerie Booker Guest Services Manager

Kansas City, Missouri
Reviewed June 6, 2015 via mobile

I really struggled with how to review this. I want to start by saying I wouldn't really recommend it, but the room itself wasn't terrible. It appears to be recently renovated and was fairly clean. The refrigerator and microwave were in good condition and the design and colors were attractive. However...the hotel looks shady from the outside. We got lost...

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1Thank BG340
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I hope that your day is going well thus far. My name is Desmond Miller, and I am the general manager here at the Red Roof Inn, Charleston ,WV. Please let me first thank you for taking the time to complete our online survey and bring to my attention your most recent experience at my property. You have my sincerest...

Reviewed May 31, 2015 via mobile

Haven't given a five to anyone. Staff very nice and accommodating. Room was clean and neat. Need coffee in rooms. Very important! Bath fan loud. Felt a little uneasy with people drinking on second floor outside. Buuuuut overall, good. Kudos to housekeeper. Will stay here again. Oh, the grass is beautiful, please stop employees from ruining it with cigs and...

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Helpful?
Thank Ken S
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon; My name is Desmond Miller and I am the general manager of the Red Roof Inn here in Charleston WV. and I just want to take this opportunity to thank you for taking the time to complete an online review with Trip Advisor regarding your stay with us. I truly appreciate you positive comments in regards to myself......

Montgomery
Reviewed May 31, 2015

The good: -it's clean -the road noise is muted and not a problem -nice people at the desk -its comparatively inexpensive -plenty of nearby eateries -close to the highway The less good: -the wall hvac can be noisy (we needed to turn it off in order to sleep) -if cosmetic flaws bother you, you may be unhappy -getting to the...

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Helpful?
Thank jcha5
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon; My name is Desmond Miller and I am the general manager of the Red Roof Inn here in Charleston WV. and I just want to take this opportunity to thank you for your gracious comments . We pride are ourselves on providing a clean room, great service at our great price. I look forward to seeing you on...

san diego, United States
Reviewed May 29, 2015

The office staff, especially Valerie, were fabulous. The room was clean, the bed comfortable. Good reading lights, flat screen TV, good wireless reception with no additional charge. Good water pressure and plenty of hot water. Soap and shampoo (Pantene!) were made in USA!

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Helpful?
Thank Mary L
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I just want to take this opportunity to thank you for taking the time to complete an online review with Trip Advisor regarding your stay with us. I truly appreciate you positive comments in regards to your experience at Red Roof Inn. We look forward to seeing you on your next stay. At your service, Desmond Miller General Manager

Dayton, Ohio
Reviewed May 28, 2015

but they acted like it was normal. told us theyd comp our room then still charged us. it was weird. they put us in a room, we open the door, other people were there. omg. i feel bad for anyone that wants to return clean after staying here. we had to find a laundrymat so we didnt get bugs in...

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2Thank Jessica_fannin
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Dear Valued guest, My name is Desmond Miller the General Manager at Red Roof Inn Charleston. I want to apologies for you distasteful stay with us and correct the problems during your stay . I would like and opportunity to discuss this issue further with you I can be reach via phone at 304-925-6953 or by email i0059@redroof.com. At your...

Reviewed May 21, 2015 via mobile

While it's nothing fancy, we found this hotel to be a great value and clean. I gave it a four rating based on value alone. For a one night stay - that is exactly what we were looking for. There are numerous other hotels located in very close proximity to this one - and when I compared prices, I realized...

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Thank Emarrae
rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon; My name is Desmond Miller and I am the general manager of the Red Roof Inn here in Charleston ,WV. I appreciate your kind words regarding your experience with us and look forward to seeing you on your next visit. At your service, Desmond Miller General Manager

Reviewed May 16, 2015 via mobile

The stay cost us $77 the room was semi-clean. At first glance I thought wow this is not bad, but at closer glance I seen toothpaste on the mirror and the hair on the wall and some splatter marks in the bathroom it's gross me out. However it was no stains on the bedding; the floor was really clean the...

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1Thank Brgree
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon; I just want to take this opportunity to thank you for taking the time to complete an online review. Please accept my sincerest apologies for your stay with us. I wanted to let you know that we have address these important issues with the necessary departments to make certain this never happens again. We appreciate your business and...

Clarksburg, West Virginia
Reviewed May 9, 2015

This location is just outside the hustle and bustle of downtown Charleston. Even though it is very close to I-64 and one of its ramps it is not as noisy as you might think. The are to fair number of restaurants close to the motel from Wendy's practicality in the it's parking lot to McDonald's just down the street. There...

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Thank Thomas M
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

I just want to take this opportunity to thank you for taking the time to complete an online review with Trip Advisor regarding your stay with us. I truly appreciate you positive comments in regards to your stay. We look forward to seeing you on your next stay. At your service, Desmond Miller General Manager

Rockwell, North Carolina, United States
Reviewed May 9, 2015

This was another Red Roof Inn that was old, but had been updated. Our room was clean and very nice. It had carpet and hardwood floors, mini fridge, and microwave. The beds were very comfortable. The price was a little higher then what I wanted to pay. Convenient to restaurants and the interstate.

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Thank Sandy G
rri-10059, Manager at Red Roof Inn Charleston - Kanawha City, responded to this review

Good afternoon Miss. Sandy, My name is Desmond Miller and I am the general manager of the Red Roof Inn here in Charleston,WV. and I just want to take this opportunity to thank you for your review. Here at Red Roof Inn our goal is to provide great service, clean rooms with a great price. We are happy to know...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
A great 100% Smoke-Free Charleston location, this Red Roof Inn is just minutes from the gold-domed Capitol Building, the Clay Center, the Civic Center, and the University of Charleston. It's an easy 15 minute drive to West Virginia Tech and West Virginia State University as well. The Tri-State Racetrack and Gaming Center is also close to this hotel. This Red Roof has easy access to such outdoor activities as skiing, whitewater rafting, and golf. When you check in, check out the fantastic amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable seating, and a large, flat-screen TV. This hotel also offers Premium Rooms with our newest renovation package and a welcome snack box in your room! Free WiFi in all rooms. Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Charleston - Kanawha City

Address: 6305 Maccorkle Ave SE, Charleston, WV 25304-2917
Location: United States > West Virginia > Charleston
Price Range: $50 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Charleston Red Roof Inn
Hotel Style:
#8 Business Hotel in Charleston
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Charleston - Kanawha City staff and other travelers.
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Questions? Get answers from Red Roof Inn Charleston - Kanawha City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The king bed rooms are very nice. The interstate is on the back side of the building.”
 of 5 bubbles sheliap699, 5 days ago | Read review
“Upgrade to "premium room" worth the extra money”
 of 5 bubbles bethanylehmannc, 2 weeks ago | Read review
“Ask for a room away from the highway.”
 of 5 bubbles ERKA2, 3 weeks ago | Read review
“Book somewhere else”
 of 5 bubbles W1906PNmichelled, Oct 25, 2016 | Read review
“Guests in the back of hotel, drinking and smoking. Choose a front room.”
 of 5 bubbles DianeRyd, Oct 6, 2016 | Read review
5 of 5
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