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Red Roof Inn Charleston - Kanawha City, WV

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Traveler (84)
Room & Suite (44)
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Overview
  • Excellent33%
  • Very good28%
  • Average17%
  • Poor10%
  • Terrible12%
Travelers talk about
“premium room”(12 reviews)
“hardwood floors”(7 reviews)
“room was clean”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair access
Housekeeping
2 Star Hotel
All hotel details
Additional information
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Reviews (429)
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All reviewspremium roomhardwood floorsroom was cleanfridge and microwaveone night staymotelaliciarripetinterstatewvfixtureshousekeeper
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1 - 5 of 426 reviews
Reviewed yesterday

I stayed in a renovated Superior King room one night and was very satisfied with it overall. This location has been around a long time but is being well maintained despite the effects of time. Office staff was professional. No breakfast except coffee.

Thank gaperf160
Hotel's Favorite
Reviewed October 16, 2017 via mobile

They were very hospitable and kind people. I really liked the room I have no complaints whatsoever. I ever come back to Charleston I would stay here again. It’s very easy to get to and centerally located.More

Thank Cynthia B
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded October 19, 2017

Thank you for taking the time to post a review. I'm pleased to hear you enjoyed our southern hospitality and found that the room was a great value. We hope you will visit us again. Charleston has lots to offer throughout the year. Dale Samples...More

Reviewed 5 days ago via mobile

The best part about this Motel was Apryl at the front desk. She was cheerful and efficient upon checking in. She was required to up-sell rooms to everyone, which we purchased. Because she was in a rush due to a line of people we weren’t...More

Thank WendyDawnS
Reviewed 6 days ago via mobile

We stay at Red Roofs pretty frequently, since we often have our dog with us. They're never exactly luxurious, but since many of them were renovated in the past few years they're usually reliably clean and well-kept. Not so this time. DO NOT STAY HERE....More

Thank Shepherd19
Reviewed 2 weeks ago via mobile

The motel is modern and updated. The laminate floor and LED lighting were a nice touch. I understand that it’s a 2 Star property so I don’t go into it with very high expectations. There were random cleaning issues such as a women’s hair tie...More

Thank Corey S
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 1 week ago

Thank you for taking the time to let other travelers know of your recent experience at our inn. I'm sorry to hear about the areas that were missed by housekeeping. I'll be sure and review this with them so they can improve. I hope we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
$59 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Charleston
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
Details
Price range
$59 - $75 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Charleston
#8 Business Hotel in Charleston
Room types
Non-Smoking Rooms
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Traveler (84)
Room & Suite (44)
Questions & Answers
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David N
April 6, 2018|
AnswerShow all 5 answers
Response from rri-10059 | Property representative |
The Shops at Kanawha is less than .05 mile from us and has an abundance of restaurants including Cracker Barrel, Applebee's, misc fast food, a great thai restaurant and Mexican restaurant. For entertainment, there is the... More
0
Votes
Claudia81577
November 29, 2016|
AnswerShow all 3 answers
Response from rri-10059 | Property representative |
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference... More
1
Vote
HREzra
March 16, 2016|
AnswerShow all 7 answers
Response from Ashley A | Reviewed this property |
No pet fee.
1
Vote
Room Tips
"Get a room way from the freeway"
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"Floors had NOT been swept under the sink area nor in the rest of the room!"
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"Handicapped Room was spacious and nice."
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"If you don't want to use the safe, be sure to ask that the charge be deleted when you check out."
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