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Holiday Inn Express Charleston - Civic Center

363 reviews
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Traveler (58)
Room & Suite (16)
Dining (6)
Overview
  • Excellent38%
  • Very good35%
  • Average20%
  • Poor5%
  • Terrible2%
Travelers talk about
“civic center”(52 reviews)
“cinnamon rolls”(10 reviews)
“front desk”(56 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Airport Transportation
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Charleston - Civic Center
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (363)Write a Review
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131
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21
10
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All reviewscivic centercinnamon rollsfront deskpancake machineroom was cleanacross the streetbreakfast staffgreat stayhouse keepingwould stay here againdowntown areabreakfast was excellentroad tripnext morningcookiesfree breakfastlong drive
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211 - 215 of 363 reviews
Reviewed February 28, 2015

Arrived late with my daughter and friend during state cheer championships. No problems checking in and staff was efficient but not all that friendly. The room was great, clean and beds comfy. Breakfast is good with many choices. The location is perfect to attend events,...More

Thank gkatsmom
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded March 5, 2015

Dear gkatsmom, It was great to see you again and we thank you for your recent post and for all the kind remarks about our associates. We look forward to seeing you again on your next visit to Charleston! Kindest regards, Richard Eaton-General Manager Holiday...More

Reviewed February 25, 2015

Hotel is great, staff is fantastic. We were greeted our first evening by friendly front desk staff that met every need and were surrounded by friendly and efficient staff our entire stay. Two thumbs up!!!

1  Thank Debbie W
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded March 5, 2015

Dear Debbie W, Thanks for the wonderful review. Hope to see you again soon! Best regards, Richard Eaton-General Manager Holiday Inn Express Civic Center

Reviewed February 16, 2015

The staff here were incredibly sweet and helpful in finding places to eat. It is close to the highway, free parking and is very close to downtown. Clean, sizable rooms that were comfortable to stay in. I would definitely return.

2  Thank Jerry M
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded February 18, 2015

Dear Jerry M, Thank you for all the great remarks about the services you received during your recent stay with us. We appreciate the business and hope to see you again soon! Sincerely, Richard Eaton-General Manager Holiday Inn Express Civic Center

Reviewed February 10, 2015

The hotel accommodations are average. The rooms are a bit small and the bathrooms still feel "dated." Parking in the lot is limited if there is a concert/show/event in town. The check in process was slow, however the staff was friendly. The hotel is however...More

1  Thank Melissa F
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded February 12, 2015

Dear Melissa F, Thank you for your recent review, and I wanted to let you know how much we appreciate all of the positive things you had to say about our hotel. We are constantly evaluating ways to improve our facility and the services we...More

Reviewed February 5, 2015

my car broke down and was towed to charleston--couldn't have asked for a better place to break down. everyone was so helpful, got my car to a dealer to be fixed, took me back to hotel, then took me back to get my car. found...More

1  Thank Kathy S
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded February 7, 2015

Dear Kathy S, Thank you so much for the great review! It was truly our pleasure to assist you during your time of need. While this is why we are in the hospitality business it is very uplifting when our guests take the time to...More

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Traveler (58)
Room & Suite (16)
Dining (6)
Hotel & Grounds (55)
Bathroom (8)
Business Center & Event Rooms (2)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$99 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$99 - $158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Charleston
#10 Business Hotel in Charleston
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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