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Holiday Inn Express Charleston - Civic Center

Traveler (90)
Room & Suite (52)
Traveler (90)
Room & Suite (52)
Dining (7)
Overview
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100 Civic Center Dr, Charleston, WV 25301-2527 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
Fitness center
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Charleston - Civic Center
Special Offer:Annual Sale
Hotel deals
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Description
The Holiday Inn Express Civic Center is located in the beautiful riverfront capitol of Charleston, West Virginia. Our hotel was just beautifully and completely renovated. Our entire team will work More diligently to exceed your expectations while providing an abundance of comfort, safety, and amenities which reflect our Southern hospitality! Finding your way through the majestic mountains of West Virginia and past the winding New, Kanawha, and Elk Rivers to the junctures of I-64, I-77 and I-79, the Holiday Inn Express Civic Center invites you to a contemporary ambiance and warm atmosphere with its ideal location for shopping, dining, and theater going even while doing business in our capitol city. The Holiday Inn Express houses 196 rooms. Nestle into the comfort of your own private room and get a peaceful night’s rest on our luxurious bedding. All rooms come complete with free high speed internet access, HD flat-screen TVs, a work desk area, and coffee maker. Select rooms come with a microwave and a mini fridge. In the mornings satisfy your hunger with a complimentary hot breakfast buffet included with your stay. If your taste buds are in the mood for something different then stroll to one of over 16 restaurants located within blocks of the hotel. Enjoy a leisurely walk on a path along the Kanawha River or engage in a friendly game of volleyball on the courts at Magic Island. "Meet and Greet" in our lovely appointed Sternwheeler Room for all your meeting needs for up to 100 people. While enjoying your stay in the beautiful town of Charleston, West Virginia, be sure to visit some of the local attractions such as Charleston Civic Center, Charleston Historic District, Clay Center for the Arts & Sciences, Coonskin Park, Craik-Patton House, and Haddad Riverfront Park. Choose the Holiday Inn Express Civic Center in the downtown capitol city of Charleston, West Virginia where you’ll find a truly warm Southern Hospitality experience! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free Parking
Breakfast included
Airport Transportation
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Business
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Contact Information
Hotel Style
Onsen
,
Business
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
196
Price range
$72 - $136 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Charleston - Civic Hotel Charleston
,
Holiday Inn Charleston
,
Charleston Holiday Inn
Location
United States > West Virginia > Charleston
Nearby
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Haddad Riverfront Park
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Charleston Civic Center
98 reviews
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Charleston Town Center Mall
143 reviews
.27 miles away
Reviews & more
413Reviews
130Photos
2Q+A
67Room tips
Traveler rating
  • 152
  • 143
  • 80
  • 22
  • 16
Time of year
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Language
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  • English
Show reviews that mention
It is advertised as remodeled. The rooms 310 and 223 were definitely old. Smelled like early 80s. Room 310 has probably been a smoking room.
Now you think let’s just open the big sliding window to get some fresh air in. But than we had to discover that they glued the window in p
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Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center
Responded 2 weeks ago
Dear Applebee v, Thank you for telling us about your recent experience at our hotel. I hope you will accept my apology for the fact that the quality of our rooms fell below your expectations. While we are constantly making improvements to our facility, major renovations are planned for the coming months. Please consider choosing us again should your travel plans bring you back to WV. Sincerely, Richard Eaton General Manager
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Overall, the stay in Charleston was good. What sticks in my mind was a friendly staff greeting me at the front desk, fresh cookies for guests, and a good, clean room. The experience met my expectations, from room quality, breakfast, and friendly staff. We liked that they offered
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Stayed twice during a recent trip. Both rooms were pleasant and the breakfast was outstanding. The staff was really good and went out of their way to make our stops pleasant. Even with more than one tour group in the lobby at the same time, things went well. The same could be
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Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center
Responded 2 weeks ago
Dear larryrneal2016, Just wanted to let you know how much we appreciate the great review! Each of our associates were so happy to read each of the kind things you had to say about our service, great breakfast, and excellent coffee. Please come back again! Sincerely, Richard Eaton General Manager
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+2
This hotel is located just off of I-64 and is near several other hotels. It is a six story facility with two elevators that were speedy and efficient. Nice folks at front desk. Cookies throughout evening. Need to remodel or refresh bathroom. Had a bath fitter installed over t
Read more
Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center
Responded 4 weeks ago
Dear Marietta P, Wanted to let you know how much we appreciate your review of our hotel, We thank you for the all the kind things you had to say about our nice front desk staff, cookies, comfortable beds and well working AC. I also want to thank you for the recommendations for improvement you made. I have shared those concerns with our housekeeping leadership and have taken corrective action to remedy the deficiencies you noted. I am also happy to report that we are beginning our next round of renovations in the next few weeks. Thanks for your business and I hope you will come back and see our improvements. Sincerely, Richard Eaton General Manager
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Coming off the ramp we see the building and doesn’t look like a normal Holiday Inn Express. The rooms are nicely remodeled and clean. The walls are thin so hearing actual words from our neighbors at 3am was not good. Staff was friendly all hours of the day.
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Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center
Responded Nov 5, 2018
Dear Eric M, Just wanted to say thank you for nice review and for the kind things you had to say our friendly staff and clean rooms. Should your travels bring you back to Charleston we hope that you will choose us again! Sincerely, Richard Eaton General Manager
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What is your pet fee for one evening?
Unfortunately, our hotel doesn't allow pets. However, the Holiday Inn and Suites Charleston West is pet friendly. Their pet fee is $25 per pet per night.
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Do you have shuttle service to Yeager airport?
Yes, we offer a complimentary to/from Yeager Airport and in the downtown area.
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"Any room is quiet"
"ask for the side with the river"
"This hotel is walking distance to the civic arena, mall, starbucks, many restuarants"
"Best rooms are upper floors away from the elevator"
"I was very close to elevator on the 6th floor and it was quiet and comfortable."
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