We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Embassy Suites by Hilton Charleston

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Embassy Suites by Hilton Charleston
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

840 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 838: English reviews
Cleveland, Ohio
Reviewed yesterday NEW

Recently stayed at this hotel for one night while visiting Charleston for a gymnastics competition. Impressive first impression when you walk into the lobby. We had a two-double two-room suite, room was clean and had microwave, refrigerator and coffee pot. Beds very comfortable, sleeper sofa in living room not so much (said teenage daughter), but that's pretty standard. Hair dryer...

 Report
Helpful?
Thank Dittodot
Wellington, Florida
Reviewed 6 days ago NEW

As a long term guest I was very disappointed. This is not a clean hotel, days passed and the common areas were not clean, i.e. upper floors, the glass tables etc. This is a very busy hotel, it appeared it was sold out most days with large groups arriving every weekend. The youth groups were very noisy, so weekends were...

 Report
Helpful?
Thank Sunshineldy
ManagerX1, General Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for being our guest and for taking time to review your stay. Our hotel hosts a lot of groups and conventions but we also tailor services to individual leisure travelers, who are also a big part of our business. I do apologize that you were disturbed by the noise from other guests. I'm sorry you didn't experience our...

Reviewed 1 week ago NEW

Ok hotel. A bit pricey though. Older style Embassy, as all of them are, but seems to have been updated some. Low water pressure. And still no power outlets or USB ports at bed side..Maybe just me, but as a business traveler I do most of my off hours work in bed and its really nice to have this next...

 Report
Helpful?
Thank Otto B
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for reviewing our hotel. We are glad your overall experience was a pleasant one. We value all your observations and apologize for any inconvenience caused while you were here. Thanks for being our guest, and we hope you will stay with us again soon. Mark Cherry General Manager

Clarksburg, West Virginia
Reviewed 1 week ago via mobile

Highly recommend. Super clean and updated. Manager's reception and hot breakfast are great perks. Super friendly and welcoming staff. The place to stay. Only problem was paying $12 to park 20 yards from the front door.

 Report
Helpful?
Thank dreferee
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

We are delighted you chose to stay at the Embassy Suites by Hilton Charleston and acknowledge your wonderful feedback. We realize we're a home away from home for travelers, so we appreciate your positive remarks about our spotless property, courteous associates and complimentary features. Thank you for recognizing our efforts. We look forward to serving you and your friends in...

Pikeville, United States
Reviewed 1 week ago

Excellent hotel, location, services. I have stayed there many times and hope to stay again in the future! Staff is outstanding, the hotel is clean, and the atmosphere is great for people staying with them!

 Report
Helpful?
Thank haroldw678
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for being our loyal guest and taking the time to share your experience at the Embassy Suites by Hilton Charleston. It is great to read that you were impressed with our well-kept property, courteous associates who took great care of you, as well as with our convenient location. We look forward to your next stay with us! Mark...

South, United States
Reviewed 1 week ago

Dirty bathroom and extremely weak shower head in our room. In addition broken down hot tub and broken tiles around the pool which could be hazardous. Breakfast was mediocre but the staff was pleasant.

 Report
Helpful?
Thank davidlK1983SD
ManagerX1, General Manager at Embassy Suites by Hilton Charleston, responded to this review

Dear David, thank you for staying with us and for providing feedback. We are always happy to hear how pleasant our staff treated our guests and glad they added to your guest experience. However, on behalf of our entire management team, we apologize for your disappointment with the condition of your guest bathroom. Your feedback has been shared with our...

Charlotte, United States
Reviewed 1 week ago

I was able to get a great deal for this Thanksgiving trip, as a two-room suite with king size bed (with the parking fee!) the same price as a king-size bed room at the nearby (and perfectly lovely) Hampton Inn. I decided that, for that price, I'll take the much nice suite, evening receptions, and cooked-to-order breakfasts! I was able...

 Report
Helpful?
Thank Scott W
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for taking the time to review our property. We appreciate your loyalty towards our brand and are delighted reading how much you enjoyed your overall Thanksgiving stay with us! We are fortunate to work with an amazing team at the Embassy Suites by Hilton Charleston. Comments like yours help reinforce our efforts to provide the best stay possible...

Durham, North Carolina, United States
Reviewed 1 week ago

We've been coming here for Thanksgiving for about 10 years. Love the made to order breakfast and the Managers reception! The kids love the pool and being right next door to the Town Center. It's also just down the street from the Drumstick Dash 5k, great central location. A movie theater is a block away too.

 Report
Helpful?
Thank Russell F
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

It's so nice to know you had another great Thanksgiving stay with us, and we appreciate your loyalty to Embassy Suites by Hilton Charleston. We are glad you loved our complimentary made-to-order breakfast and the evening reception with drinks and snacks. Thanks for highlighting our facilities we provide and the location being close to your places of interest. It has...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

I am a Hilton Gold member and have stayed at this hotel well over 100 nites over the past few years. Most aspects of the hotel are very nice - the rooms, the breakfast, pleasant staff, etc. Over the years, parking has been an "issue". There are lots of signs in the front lot telling you not to park in...

 Report
Helpful?
Thank David L
ManagerX1, General Manager at Embassy Suites by Hilton Charleston, responded to this review

Dear David, thank you for being our guest and for taking the time to post a review. We are so sorry for your disappointing experience with parking at our hotel and what appears to be a lack of leadership when it comes to the enforcement of parking policies. As a Hilton Gold Member, we value you as our guest and...

Newark, New Jersey
Reviewed 1 week ago

Olga, the on duty staff member we talked to when calling in was fantastic. We were arriving late and wanted dinner on arrival. The hotel restaurant would be closed since it was late Sunday night. Olga called local restaurants to find one that would be open, and then called us back with the information. She was great. On arrival the...

 Report
Helpful?
Thank Robert B
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for taking the time to share your experience at the Embassy Suites by Hilton Charleston. We are so delighted you found our staff welcoming and friendly, and you enjoyed the quality of our service. We are grateful for your comments, and we'll be sure to share them with our entire team, especially with Olga, for a job well...

Questions? Get answers from hotel staff and past guests. Ask a question

122 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (62)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (10)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (4)
Viewed
View from Room (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (2)
Viewed
Dining (7)
Viewed
Business Center/Function Rooms (8)
Viewed
Bathroom (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Charleston hotels
0.3 mi away
Four Points by Sheraton Charleston
0.5 mi away
Hampton Inn Charleston - Downtown
5.2 mi away
Hampton Inn Charleston - Southridge
Show Prices
Show Prices
Show Prices
0.2 mi away
Charleston Marriott Town Center
3.1 mi away
Holiday Inn & Suites Charleston West
0.4 mi away
Holiday Inn Express Charleston - Civic Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301-1607
Location: United States > West Virginia > Charleston
Price Range: $112 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Priceline, Travelocity and Booking.com so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Charleston staff and other travelers.
4 questions
Ask a question
Canandaigua, New York
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A few rooms are NOT overlooking the lobby area (short little hallway to get to them); those are the QUIETEST rooms and most desirable.”
 of 5 bubbles Frog4aday, 3 weeks ago | Read review
“Corner suite on high floor is spacious, and has some nice city views.”
 of 5 bubbles DavidC338, Nov 2, 2016 | Read review
“Try a different hotel”
 of 5 bubbles harrywv, Oct 27, 2016 | Read review
“The room on the 7th floor was very good. The hotel is located right across the street from a very nice mall.”
 of 5 bubbles 655trum, Sep 17, 2016 | Read review
“Do not stay here”
 of 5 bubbles 690cherylw, Aug 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay