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2/4/2018 2/5/2018
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    Embassy Suites by Hilton Charleston

    300 Court St, Charleston, WV 25301-1607
    +1 855-605-0319
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    2/4/2018 2/5/2018
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    $152
    $152
    $152
    Traveler (76)
    Room & Suite (44)
    Dining (13)
    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travelers talk about
    Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Charleston
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,067)
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    1 - 5 of 1,065 reviews

    Reviewed 5 days ago

    This is our third experience with this brand and for the money they have disappointed us every time. The hotel is starting to show its age. The breakfast was empty most of the times. We had to walk from the garage to the hotel. Wasn't...More

    Review collected in partnership with Embassy Suites Hotels
    Thank G6136RKchristopherd
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 4 days ago

    Dear G6136RKchristopherd, Thank you for taking the time to provide your feedback. We are very sorry that we did not meet your expectations for an enjoyable stay. We hope that you will consider a return visit so that we can make up for the shortcomings...More

    Hotel's Favorite
    Reviewed 4 weeks ago

    We stay here every year at Christmas. This is a half way point to home for the holidays, after working all day. We only stay one night, but it is always a warm place to stay and the staff is always friendly. We normally go...More

    1  Thank Gina J
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 4 weeks ago

    Gina, thank you for making the Embassy Suites by Hilton Charleston your home away from home. There is no better compliment than a guest who keeps coming back time after time. We appreciate your kind words and compliments regarding your stay. We strive to make...More

    Reviewed 1 week ago

    Will stay again. Rooms exceptionally nice. Food catered for meeting was fantastic. Service was iffy, waiter never filled water glasses or coffee.Very comfortable beds. Quiet. Parking wasn't the greatest (no inside access in the rain).More

    Review collected in partnership with Embassy Suites Hotels
    Thank dalO499NT
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

    Thank you for the five-star review of Embassy Suites by Hilton Charleston. We are glad you had a great stay with us and liked your comfortable room having a good night’s sleep. The next time your travels bring you to the area, we would welcome...More

    Reviewed 1 week ago

    Literally the only thing this hotel needs is a facelift. The furniture and fixtures in the rooms are a bit dated. Other than that, this will always be my favorite hotel in the state of WV. The complimentary breakfast and manager's reception are great, and...More

    Review collected in partnership with Embassy Suites Hotels
    Thank 164russellr
    Response from 00gc, Manager at Embassy Suites by Hilton CharlestonResponded 1 week ago

    Russell, thank you for reviewing your stay at Embassy Suites by Hilton Charleston. It is great to read that you liked your well-appointed room and our complimentary evening reception with drinks and snacks. It was a pleasure having you as our guest, and we look...More

    Reviewed 2 weeks ago

    Staff was great, breakfast good. Had some issues with accessing closet (door stuck) and there were no USB ports in room to charge phones. Do not usually need wall adapter at other Embassy Suites I’ve stayed in.More

    Review collected in partnership with Embassy Suites Hotels
    Thank tdh2018
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 2 weeks ago

    Thank you for being our guest, tdh2018. We appreciate your nice comments about our staff, however, we are sorry you encountered a few disappointments your suite. We have shared your feedback about the USB ports with the appropriate individuals in our organization. We look forward...More

    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $134 - $256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Charleston
    • #4 Business Hotel in Charleston
    • #8 Family Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 253
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Booking.com, Orbitz, HotelsforEveryone, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Embassy Suites Charleston ,
    • Charleston Embassy Suites
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    Traveler (76)
    Room & Suite (44)
    Dining (13)
    Pool & Beach (4)
    Hotel & Grounds (55)
    Business Center & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Brad J
    February 23, 2017|
    Answer
    Response from Roger K | Reviewed this property |
    Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
    0
    Votes
    Amy C
    January 27, 2017|
    Answer
    Response from Nelsoe |
    It is from 5:30 to 7:30 pm
    0
    Votes
    Room Tips
    "Not sure if there are any "good" rooms - I've never seen one in the 3 times I've stayed..."
    Read review
    "Upper floor in corner away from elevator will provide quiet location (ex: 514, 614, 714)"
    Read review
    "There are 3 elevators that can get a bit of traffic especially with the ice machine near, so I would suggest..."
    Read review
    "Dont stay here!"
    Read review
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