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Embassy Suites by Hilton Charleston

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773 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Pittsburgh
1 review
4 of 5 stars Reviewed yesterday NEW

Hotel was good overall. Note that the parking charge adds to the total cost-to-compare per night. Room temperature control has limited range. Water-saving shower does not do much good. Nice breakfast setup. Happy hour has free drinks.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David J
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent a few nights here on a work trip and would definitely stay here again (I probably wouldn't even look anywhere else next time). The pool and fitness center were good, pretty standard. The breakfast and cocktail hour included in the rate was excellent! The location was also excellent. You can just walk across the street for the mall... More 

Helpful?
Thank Sam M
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for your wonderful comments about the Embassy Suites by Hilton Charleston. We are so delighted that you loved our convenient location, breakfast offerings and our attentive associates who took great care of you. It is also good to read that you were impressed with all the on-site facilities that we have to offer. It was a pleasure to... More 

Huntington, West Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great experience. Rooms were extremely nice large and clean. Delicious breakfast! I would definitely recommend this hotel to anyone visiting the Charlestin area. Great location close to events and restaurants.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 186patl
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for your wonderful comments about your stay at the Embassy Suites by Hilton Charleston. It is great to read that you were impressed with our breakfast offerings, convenient location and your well-appointed accommodation as well. We truly appreciate you recommending us online and hope to see you again soon. Mark Cherry General Manager More 

Charleston, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very clean, well staffed, good food, exceptionally good breakfast buffet included in the cost of the room. They also provided an evening reception which afforded light snack in a friendly, clean setting. The rooms were quiet with minimal street noise. The only negative was the somewhat difficult parking situation when one arrives at night, getting disoriented from the hotel in... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John H
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for taking the time to share your experience at the Embassy Suites by Hilton Charleston. It's great to read you were able to take advantage of our complimentary evening reception with drinks and snacks and enjoyed the breakfast we serve. We also appreciate your nice comments about our accommodations. However, we apologize for any inconvenience caused with our... More 

1 review
5 of 5 stars Reviewed 1 week ago

The Premium Suite was no different from the other suites that I've stayed in while visiting Embassy Suites. What was the difference? Besides being on a higher floor. The Manager's Special did not have a vast selection of appetizers, but overall, the hotel was great and my stay was extremely comfortable. I would definitely stay there again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank L181HDwilliamh
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

We appreciate you being our guest at the Embassy Suites by Hilton Charleston. We are happy that you had a good experience at our hotel and enjoyed the comfortable experience we offer. However, we apologize for any inconvenience caused during your stay. Thank you again for giving us your feedback, and we look forward to your next visit. Mark Cherry... More 

Oil City, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The moment I walked in I thought to myself, I don't belong here. The place is enormous and very classy. The suites are huge and easily accommodated our party of 5. Having never been here, we were greeted with a drink social where they gave complimentary beer, wine, and well liquor drinks along with snacks. There is a joining bar/... More 

Helpful?
Thank Matthew G
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

We appreciate you being our guest, and we're thrilled you had a great visit here at the Embassy Suites by Hilton Charleston. We are so delighted that you loved our front desk service, parking facilities and the great value we offer for the price. It is also great to read you were impressed with your suite with more space which... More 

Fayetteville, NC, United States
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I arrived a little later than I had planned (around 6:45 PM) but the manager's reception was on until 7:30 PM so I was able to leave my luggage in the room and come back for a couple cocktails which were tasty. One of the ladies at the reception desk told me how to get to The Chop House where... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jane C
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

On behalf of the entire staff at Embassy Suites by Hilton Charleston, we appreciate you choosing our hotel for your stay, and for the wonderful review! Our staff loves taking care of their guests, so they will be pleased to read your comments. It is also good to read that you liked our breakfast offerings and that our convenient location... More 

Spring, TX, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Experience was excellent with helpful staff and very nice accommodations. Would recommend to anyone staying in Charleston, WVa. Hotel was easy to access from interstate and self parking was easy and safe.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank William H
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for your excellent review of the Embassy Suites by Hilton Charleston and for recommending us. We are delighted to read that you had an exceptional stay and our associates took great care of you. It is also pleasing to know that our location and accommodations were to your liking. We appreciate you for allowing us to be of... More 

Atlanta, Georgia
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Poor quality rooms. Very overrated 1/2 stars possibly. I stay at this hotel once a year, and this hotel has not improved at all. This hotel has completely diminished. I would not recommend this hotel to anyway.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank N3121RSjasonc
ManagerX1, General Manager at Embassy Suites by Hilton Charleston, responded to this review

On behalf of our entire management team, we apologize for your disappointment with the condition of our hotel and your guest suite. We will share your feedback with appropriate individuals in our organization for use in planning future improvements. Until definite plans are approved, our goal is to deliver the best service of any hotel in the area, and we... More 

Louisville, KY, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Was a great quick getaway for our anniversary. The staff at the Athletic Club and Bar went above and beyond in my meal preparation. I have Celiac and they checked and double checked to assure my meal was gluten free. I appreciate their diligence beyond words. Our only disappointment was being skipped for housekeeping. However we had everything we needed... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Crystal W
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for choosing the Embassy Suites by Hilton Charleston for your Anniversary getaway. It is terrific to read that you were totally impressed by our staff at the Athletic Club Bar & Grill. Our entire staff loves to provide great service, so we appreciate your recognition of their efforts, and we will certainly pass your comments along. It was... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301-1607
Location: United States > West Virginia > Charleston
Price Range: $151 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, Expedia, Priceline, Orbitz, Hotels.com and Odigeo so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#1 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
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