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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hillbrook Inn
Updated 07/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 6 in Charles Town
Location
4.6
Cleanliness
4.8
Service
4.8
Value
4.3
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. We were just named in the Top 10 B&B's in the US! Our fantastic Select Registry property is an historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn that makes us stand apart from any property in Harper's Ferry.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Spa
Non-smoking hotel
Outdoor fireplace
Wifi
Bar / lounge
Restaurant
Couples massage
Massage
Picnic area
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English
Location
Full view
Contact
4490 Summit Point Rd, Charles Town, WV 25414-4682
Getting there
Rental CarsSee all Charles Town rental cars
592Reviews6Q+A100Room tips
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My husband and I stayed here for a weekend, The property is lovely and it has a very friendly vibe, We had one dinner there and it was very good and the 2 included breakfasts were delicious. The service was excellent. The downside for us was that our suite was 1.5 miles away from the Inn in what they called The Farmhouse on very narrow country roads so even if we were inclined to walk it was not safe, The house was very isolated in that there are no other houses within sight. I didn't like being so far away from the Inn and I think this fact should have been disclosed when we made he reservation. We had to get in our car to go to dinner and breakfast. The first night we were the only guests in the Farmhouse but the second night 2 other guests appeared, one after dark. It was unnerving to hear repeated attempts to key in the the front door code not knowing whether it was a guest or someone just trying to get in. We thought the temperature was very chilly but we would have to call the front desk to have it adjusted. And I think that thermostat controlled the whole house. There was no phone so we would have to use our phones if there was a problem or if we needed something. The house had a full size, very nice kitchen but we were only allowed to use one shelf in the fridge. The suite was nice and clean but nothing special.…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Make sure you understand where the room is located in relation to the main.
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Helpful
This inn is adorable! The staff is kind and welcoming. We stayed in the cottage which was quiet and serene and had gorgeous views of the property out our doorstep. There was a lovely garden path to the dining room where we had a delicious dinner and breakfast. The dining experience was unrushed and relaxing. The sommelier and bartender offered great drinks to accompany our meal. Lastly the grounds are beautiful; many different flowers in bloom and maintained with great care.
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Date of stay: May 2022Trip type: Traveled
Helpful
DCEuropa wrote a review Apr 2022
Washington DC, District of Columbia351 contributions121 helpful votes
Our very first time staying at the Hillbrook Inn was one we will never forget. We were there to celebrate my wife's birthday, and we went for the full experience, booking their spa's signature couples massage and making a dinner reservation. The Hillbrook's spa is located in a separate building, near the beginning of the long driveway that leads to the Inn. We started our adventure there. At the spa, we were warmly welcomed, and after filling out some paperwork were ushered to a comfortable space where our masseuses went to work on us. These were expertly delivered massages, provided by friendly, experienced massage therapists. We exited the spa thoroughly refreshed, with big smiles on our relaxed faces. Great start to the day. We proceeded to the Inn, where we were enthusiastically greeted by the concierge, who gave us a comprehensive preview of the day ahead, including a brief but helpful tour of the main building. After checking into our cozy room upstairs, we went for a walk, exploring the beautiful Inn grounds, capitalizing on a warm, sunny part of the day. We then headed back to the main building, where we grabbed Scrabble and sat at one of the courtyard tables, sipping some adult beverages provided by the friendly bartender and enjoying the last few minutes of sunshine prior to a short period of light rain. After finishing our game indoors, we got ready for dinner. The beautiful dining room was all ours, when we were seated at 6:30. Becca, our waitress, was a treat. We opted for the 5 course tasting menu, along with the Inn's chosen wine pairings for each course. We did not regret our choices, as the food was delicious, innovative, and perfectly cooked, while the wines were universally excellent. Becca was not only extremely friendly and communicative, but very knowledgeable about the wines, giving us detailed descriptions about each, all of which proved accurate. Becca and the kitchen proved to be extremely resourceful, as near the very beginning of our dinner, the lights all of a sudden went out, as did the power throughout the Inn! Candles were quickly provided, and apologies -- though unnecessary -- as well. It was all fine by us, as this unexpected blackout only added to our experience. Hats off in particular to Chef Andrew, who somehow managed to create wonderful dish after dish, all without any electricity or running water. The power stayed off for the rest of our dinner. Meanwhile, staff went to work providing us not only with a gratis upgrade in accommodations at the Hawthorne, a stately part of the Inn located a couple of miles down the road, unaffected by the power outage, but also a substantial discount to boot, to offset any inconvenience in having to pack up and move there. All in all, we could not have been happier with our stay at Hillbrook Inn. The entire experience was a memorable one, including the delicious, healthy breakfast provided the next morning. Every member of the staff was happy to help ensure our stay was everything we wanted it to be. While the cost here is not for the squeamish, we found it to be worth every penny. We will be back, no doubt about it, and highly recommend Hillbrook Inn for anyone in search of a relaxed, first-class stay at a very friendly and welcoming, down-to-earth resort, offering fine dining, a sumptuous, healthy breakfast, and professional spa services.…
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: Snug room was as name describes -- cozy. Hawthorne was luxurious, with large rooms.
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Helpful
I really don’t like leaving bad reviews, so I will say the good and bad. I guess when I booked I assumed it was going to be more of a bed and breakfast home welcome feel. I did not feel this, since I’m turn it is an Inn. The property it self is beautiful, the house we knew was away from the main which is fine. It was beautiful and clean. It once again had a hotel feel instead of my bed and breakfast thought which is in my error. The real downside for us was the food, the first small course of the breakfast was okay, yet the main course we felt was very sad. I feel for an inn that prides themselves on a very nice dinner they should offer somewhat similar to there morning guests!
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Date of stay: March 2022Trip type: Traveled
Helpful
Planning on a Washington DC trip this June and remembered our two day visit here before. Sounds like it is the same with scrimpy breakfast and flawed food. The rooms are great and beautiful area. We ordered mugs since they were out and did not received them. Wasted money. Okay unless you want to eat there. You will be hungry
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Helpful
The bar and restaurant (and staff) are amazing but many of the rooms are off site, quite far from main inn and there is no shuttle service. The spa was full/could not accommodate us and there is not much else to do in the area so we ended up leaving early to explore nearby towns on the way home (Middleburg, Harper’s Ferry). If we went back we would confirm spa first and only book suites in cottages (our suite in the Farmhouse was more like an AirBNB room in a regular family house with other guests staying in other rooms and no security/staff). One night is plenty.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Skip it if Cottages and spa are unavailable. Definitely have dinner at the inn.
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Helpful
Back in August, we made reservations to stay here for New Year's Inn. They called us to make sure we had a dinner reservation - but never told us what the dinner was. Imagine our surprise when we sat down at the table and found out it was a prix fixe dinner costing $150 per person!! This inn is located in the middle of nowhere so there was no opportunity for us to leave and go somewhere else. Well, at least breakfast was included with our stay. So we get to breakfast and they served a small blueberry muffin and a 2-egg omelet. That was it! We paid $349 per night to stay and left breakfast still hungry. Luckily we had peanut butter in the car. We complained to the person at the desk who promised that the manager would call us. We never heard a word.
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Date of stay: December 2021
Helpful
I stayed at Hillbrook in (serenity suite) for one night on Dec 22, 2021 and found it a massive disappointment and rip off. You’ll see people say ‘cozy, unique inn’ and this is true. But it is priced like a 5 star hotel and this is where I was disappointed. Online I chose a room for $203. Final bill was $505. The difference was $170 (dinner), $35 (packed lunch), $25 (resort fee), $35 (surcharge because of no spa service purchased), and $34 (taxes). So, what did we get for this kingly fee: Serenity suite. Cost about $270 (with surcharges and taxes included, but breakfast covered below). The room is in a separate building called the gatehouse spa. It is a short drive from the main inn and lies close to huge power lines. The room is in the attic space and first impression walking in was really disappointing. It’s a small room with attic style ceilings adding to the feeling of being a pokey little budget room. At half the price I would have thought ‘what quaint cozy little room’. At top dollar, it was a rip off. The good part was a large comfortable king sized bed, gas fireplace, and in room sauna. The bathroom looks really disappointing when you walk in the room, but its actually a little nicer than it looks with a double shower with good water pressure. Apart from the bitterness I felt about the rip off pricing, I could not sleep because of an electric humming sound (maybe from the power lines or a generator?) and too much ambient light. The latter was obviously a common issue as they left eye patches on the bed. Breakfast: cost about $32 (they showed a separate bill but its actually embedded in the $300 cost for the room, so I split it out to give you a sense of value). We were served a single pancake with syrup following by a small slice of vegetarian frittata. We asked for the one which came with bacon but the server either forgot or there was so little bacon we could not tell. We were not offered juice, although we saw this was sent to other tables. They could not produce milk for the tea. Overall, disappointing and we walked away hungry. Dinner: cost $170 (2 person 3 course meal, single glass of wine, and 15% gratuity). We both started with a beet and goat cheese salad. Instead of a creamy goat cheese, they thinly cut the crust off a Brie into slivers about 1-2mm thick and about the size of your small finger nail and added a few pieces to the salad. The server said it was a goat cheese Brie - what ever it was it did nothing for the salad. The beet was also cut into miniscule pieces with a tiny amount in the salad. That was lucky because it was tasteless - as was the Brie crust. My partner had the steak for main course - it said it was very good. I had a second starter - foie gras, which was fine but not amazing. We both had chocolate mousse for dessert - again fine but not great. A week before, we had dinner at Claire’s at the Depot in Warrenton, VA. Similar price point. Hill rook Inn was no comparison. There food was at best average, but expensive. The good part was the ambience in a charming dining room with open fireplace and not too crowded - not a surprise given the overpriced food they serve. Packed lunch: cost $35 (for 2). This was made the day before and left in the fridge in our room! Hikers, please don’t be scammed for this - since the food isn’t fresh anyway, bring your own, it will be better! We found two dry roles in a container. Another container with a chicken Waldorf salad, a third container with some slices of tomato, a few pieces of fruit, some snack bars and two bottles of water. As expected, for old roles left in the fridge, they were dry. The Waldorf was, to be fair, nice. But overall, what a staggering disappointment. The resort: the inn really is very pretty and quaint and, if someone else is paying their rip off prices, its a nice enough place to stay. I just could not get over the bitter taste of the room price being 50% higher than what I signed up for ($203 vs. $300). Caveat. This is my first travel since covid (Mar 2020), so perhaps prices are just massively more expensive. However, I did eat out the week before coming so I have a good baseline of quality vs. cost and I assure you, Hillbrook in high cost does not match the average quality.…
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: Avoid the Gatehouse Spa, it is right next to huge power lines
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1 Helpful vote
Helpful
I loved the traditional, clean interior decorating and the uniqueness of this historical property. The workers seemed genuine and down to earth. We checked in after 7pm so it was a slightly different check-in process but I thought it was still super easy. There was relaxing music playing upon arrival into the room, which was nice. The property and building was slightly smaller than I had imagined but it didn't matter because every inch seemed care for. I thought the spa was absolutely worth it, while already staying at the hotel. I liked that it seemed fairly simple to book the spa online ahead of time. If you are budget conscious, I would suggest checking their website for deals, such as during off time discounts.
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Date of stay: November 2021
Service
Sleep Quality
Helpful
My wife and I went for a getaway for our anniversary. We stayed at the Hawthorne, which was not by the restaurant and was spectacular. It’s about 2-3 miles outside of the main area in a home owned by Senator Byrd’s family Great rooms with fireplace’s and a dining room, living room, and brand new large kitchen. The kitchen is stocked with hot and cold beverages and snacks. We brought in dinner and ate there. You aren’t really allowed to cook I the kitchen, which is fine.
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Date of stay: November 2021Trip type: Traveled
Room Tip: Not great nearby restaurants. Not much nearby shopping.
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Helpful
PRICE RANGE
$265 - $395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hillbrook hotel charles town
LOCATION
United StatesWest VirginiaCharles Town
NUMBER OF ROOMS
18
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Claim Your Listing Frequently Asked Questions about Hillbrook Inn
Which popular attractions are close to Hillbrook Inn?
Nearby attractions include Cascade Falls (1.0 miles), Paddy's Irish Pub, Charles Town (4.7 miles), and Old Opera House Theatre Company (4.8 miles).
What are some of the property amenities at Hillbrook Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hillbrook Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hillbrook Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hillbrook Inn?
Conveniently located restaurants include Redbook Restaurant, John's Family Restaurant, and Abolitionist Ale Works.
Are pets allowed at Hillbrook Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hillbrook Inn?
Many travelers enjoy visiting Beallair (4.6 miles).
Is Hillbrook Inn accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.