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The Inn at Charles Town

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Traveler (95)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent48%
  • Very good32%
  • Average15%
  • Poor3%
  • Terrible2%
Travelers talk about
“race track”(56 reviews)
“hollywood casino”(27 reviews)
“epic buffet”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
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Reviews (271)
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Traveler rating
122
88
43
10
8
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LanguageEnglish
122
88
43
10
8
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All reviewsrace trackhollywood casinoepic buffetbreakfast buffetyogurtshuttle runsshuttle servicefree shuttlehotel barmy husband and icomfortable bedsnice roomhour shuttledecent hotelstayed here for one nightfront desk staffenjoyed my stay
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11 - 15 of 271 reviews
Reviewed October 2, 2017 via mobile

I loved my stay here. My parents treated me to a mini casino vacay. The rooms are awesome. The staff is great. The breakfast was pretty good. The complimentary bottled water in the room was a great add. The soaps and shampoo smells AMAZING. I’m...More

1  Thank Baheejah H
Response from Brett S, Manager at The Inn at Charles TownResponded October 7, 2017

Dear Baheejah H., Thanks for choosing The Inn at Charles Town. We are pleased to hear that you enjoyed your stay. We look forward to seeing you soon and good luck! Warm Regards, Brett Sullivan | Director of Hotel Operations

Reviewed August 21, 2017

I like this hotel. The staff is friendly and it's easy to navigate. There's a nice little bar in the lobby to get you ready for the ride to the casino. Great service, and cozy. Also a nice business center with free computers to use....More

Thank ramblinman
Response from Brett S, Manager at The Inn at Charles TownResponded August 26, 2017

Hello ramblinman, Thank you for choosing The Inn at Charles Town and your wonderful review. We look forward to seeing you again soon! Good Luck! Warm regards, Brett Sullivan | Director of Hotel Operations

Reviewed July 23, 2017

This is your typical roadside hotel less amenities. No restaurant or bar or swimming pool, but remember it is a part of the Hollywood Casino. You are supposed to be there, not at the hotel !! A shuttle runs every 15-20 minutes 24/7. The room...More

Thank Charlie C
Response from Brett S, Manager at The Inn at Charles TownResponded July 29, 2017

Dear CharlieRVA, Thank you for choosing The Inn at Charles Town and your review. You are correct, the hotel doesn't have a restaurant or swimming pool on the property, however, we are part of Hollywood Casino at Charles Town Races. We have multiple restaurants ranging...More

Reviewed July 10, 2017 via mobile

Excellent customer service! Ease of Making reservations and , check in, helpfulness of all staff encountered made for an enjoyable stay The shuttle to the casino was added value, and it ran frequently. We rarely had to wait for it.

Thank Marguerite S
Response from Brett S, Manager at The Inn at Charles TownResponded July 15, 2017

Hello Marguerite S., Thank you for choosing The Inn at Charles Town and your awesome review! We look forward to seeing you soon! Warm Regards, Brett Sullivan | Director of Hotel Operations

Reviewed July 10, 2017

My husband and I were celebrating our 30th wedding anniversary and had been here before and enjoyed it. Wanted to go somewhere close for the night till we go on our big trip later. We went Saturday night checked in with no problems was pretty...More

1  Thank Kathy B
Response from Brett S, Manager at The Inn at Charles TownResponded July 15, 2017

Hello Kathy B, Happy anniversary! Thank you for your wonderful review of The Inn! We are happy that you enjoyed your special day with us. We wish you many more, and look forward to seeing you soon! Warm Regards, Brett Sullivan | Director of Hotel...More

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Best Value Properties in Charles Town, WV
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Restaurant
Details
Price range
$129 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$129 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (95)
Room & Suite (50)
Dining (4)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Katelynn C
June 18, 2017|
AnswerShow all 5 answers
Response from Babs6166 | Reviewed this property |
No microwave
0
Votes
Thomas G
November 13, 2016|
AnswerShow all 3 answers
Response from 258phyllisa | Reviewed this property |
I agree, I wouldn't want to sleep in a room where a pet slept. I never ran into this, as far as I know. I would suggest that you ask when booking a room if they allow pets, and is they do request a room that has never had an... More
0
Votes
1Carmen2016
July 19, 2016|
AnswerShow all 5 answers
Response from Dennis B | Reviewed this property |
No, but the area between the hotel and the casino consist of several little used roads. While this is not ideal I believe it would safe.
0
Votes
Room Tips
"Trackside is interesting when horses race Wed.-Sat eve, but enjoy watching workouts in the morning."
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"Do not choose the Raddison in Uniontown."
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"The "back side" overlooks the horse track a the Casino."
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"find somewhere else"
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