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SureStay Plus Hotel by Best Western Berkeley Springs

1776 Valley Rd, Berkeley Springs, WV 25411-4804
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (36)
Room & Suite (16)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 5 hotels in Berkeley Springs
Travelers' Choice
Located in the heart of Berkeley Springs, just 90 minutes from the Washington D.C. area, close to Historic Civil War sites and just minutes from the Country's First Spa, the SureStay Plus Hotel by Best Western Berkeley Springs is the perfect place to rest, relax and revive after exploring historic sites and area attractions. No matter what you're looking for in a Berkeley Springs vacation, you will find it all and more just outside the SureStay Plus Hotel by Best Western Berkeley Springs. From endless outdoor adventure at the C & O Canal, Cacapon State Park and Sleepy Creek State Forest, to fine arts and crafts, historic Civil War sites, shopping, dining and more. You'll find plenty to experience in one of America's favorite art towns. While visiting try to catch one of Berkeley Springs' famous festivals, like the Apple Butter Festival and free summer concerts in the park.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Outdoor pool
Breakfast buffet
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Wake-up service / alarm clock
Coffee / tea maker
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
Special Offer:$25 Gift Card Promotion
485Reviews0Q+A5Room tips
Traveler rating
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  • 28
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Time of year
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Popular mentions
heywvwoman wrote a review Jan 2021
1 contribution
I appreciated the interaction in my phone call with hotel, especially since I was juggling several stay options. I arrived and still had the same service in person. I had a business stay room (room was larger, microwave, frig) that was a few doors away from a side exit door. I was easily loading & unloading my luggage and had digital thermostat in the room. It was simple, comfortable and clean. It was central between the downtown and the Cacapon State Park.
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Review collected in partnership with Best Western
Date of stay: January 2021
Sleep Quality
L J Walton wrote a review Mar 2020
7 contributions2 helpful votes
Hotel's Favorite
The hotel room was clean and the staff was very friendly. Dolores at the Front Desk was professional and very helpful. We were given bad directions (from another source) and when I called the hotel Dolores was very helpful in getting us there! We had an issue with the noisy people above us and when I went to the Front Desk, Dolores was there and handled it well on both ends. Very good employee - she cares about the guests!! Thank you Dolores for being such a nice person!!!
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Date of stay: March 2020
Trip type: Traveled on business
Room Tip: Ask for Dolores at the Front Desk!!
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BigBasslover1 wrote a review Oct 2020
3 contributions
Stayed here for a weekend in October to enjoy the changing seasons and getaway to the mountains. The weather was beautiful for our trip and the hotel was lovely. We had a room on the first floor and it appeared to have been recently updated looking at the curtains and flooring. Dolores was so pleasant checking us in and answering all of our questions on the town. The room was clean and comfortable and they gave us a prepared breakfast in a bag in the morning with fruit, water and a granola bar. Thank you everyone for making our stay lovely!
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Date of stay: October 2020
Sleep Quality
LAURIE S wrote a review Sep 2020
Buckhannon, West Virginia349 contributions104 helpful votes
We didn’t realize BW had changed their name. Hotel was hard to find. Good location on main thoroughfare. Outlets at work table are non-existent-one has to use the bed and lamp connection instead. No paper, pen, welcome book in room due to pandemic so come prepared. Bag breakfasts available instead of typical spread. We miss the old BW!!
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Date of stay: September 2020Trip type: Traveled as a couple
Response from Andrew O, General Manager at SureStay Plus Hotel by Best Western Berkeley Springs
Responded Oct 6, 2020
Guest, Thank you for taking the time to leave a review about your stay. Sorry for the confusion over the name of our hotel. Like all franchises Best Westen has many different types of hotels and brands. We switched to the SureStay plus several years ago and are still a Best Western member. I am sorry you did not find the outlets in the room, the outlet is located under the table on the wall. Also all of our lamps on our nightstands have 2 separate outlets and some also have usb ports. Yes lots of people have mentioned that we do not have pens or paper out in the rooms as well as the new type of breakfast we have been offering. All these items are due to covid and the new regulations we are told to follow. We miss the old way of life as much as anyone and are looking forward to getting back to normal as soon as we are allowed to. Andrew O GM Surestay Plus Berkeley Springs Inn
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Wronghole2 wrote a review Sep 2020
Nags Head, North Carolina2 contributions
We stayed here over Labor Day weekend for a end of summer mini vaca and are glad we did. The staff was super friendly and our room was clean. We found the outdoor heated pool to be a great place to lounge around during the day and soak up the end of summer rays. Amanda is the front desk manager and she answered all of our questions and even recommended eating at the Country Inn which was delicious. We look forward to coming back in the fall.
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Date of stay: September 2020
$91 - $107 (Based on Average Rates for a Standard Room)
best western berkeley springs, berkeley springs best western
United StatesWest VirginiaBerkeley Springs
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Berkeley Springs
Which popular attractions are close to SureStay Plus Hotel by Best Western Berkeley Springs?
Nearby attractions include Frog Valley Artisans, LTD (0.4 miles), Artists of Merrywoods (0.4 miles), and Almost Heaven Antiques & Uniques (0.2 miles).
What are some of the property amenities at SureStay Plus Hotel by Best Western Berkeley Springs?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at SureStay Plus Hotel by Best Western Berkeley Springs?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Berkeley Springs?
Conveniently located restaurants include Angus & Ale, Canary Grill, and Panda Restaurant.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, guests have access to a pool during their stay.
Are pets allowed at SureStay Plus Hotel by Best Western Berkeley Springs?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SureStay Plus Hotel by Best Western Berkeley Springs offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is SureStay Plus Hotel by Best Western Berkeley Springs accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.