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BEST WESTERN Berkeley Springs Inn

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2.5 of 5
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1776 Valley Road, Berkeley Springs, WV 25411
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1 room 1 adult
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BEST WESTERN Berkeley Springs Inn
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259 Reviews from our TripAdvisor Community

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Level Contributor
90 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

The staff was soooooo friendly and very helpful! We had a very clean room and were able to get 3 rooms all together which isn't always possible for our bunch. Great breakfast which was included-hot and cold buffet!

Helpful?
Thank Sheilagail
Germantown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I don't normally stay in a Best Western; some are nice, others so-so. However the one in Berkeley Springs had good ratings and the Inn by the Berkeley Springs State Park was way too expensive. So my granddaughter and I tried it. I was pleasantly surprised by the cleanliness, comfortable beds and pleasant atmosphere. The free hot breakfast bar also... More 

Review collected in partnership with Best Western

Helpful?
Thank Sandra W
1 review
4 of 5 stars Reviewed 3 weeks ago

We booked the whirlpool room for a romantic get away. We could not control the jets and the tub had to be drained and filled by staff ~ Keep this in mind if planning to use the hot tub in room. The breakfast was not great, maybe ok but it was free. Otherwise, the staff was pleasant, the room was... More 

Review collected in partnership with Best Western

Helpful?
Thank LAURA R
1 review
4 of 5 stars Reviewed 4 weeks ago

Everything was more than expected for the money. No bad smell in the room or in the hallway--Smelling in the room had been the most concern of my trip at most cases. Looks like it was remodeled not a long ago. Also, it was pretty decent breakfast!

Helpful?
Thank Keun H
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Keun, Thank you for taking the time to review our hotel, glad to hear you had a great stay with us. Our rooms are constantly being updated with a larger scale renovation coming in the next few months as well. We look forward to your return visit! Andrew O General Manager Best Western Berkeley Springs Inn More 

1 review
5 of 5 stars Reviewed January 4, 2016

Very clean, excellent staff. Can't beat the value. I would recommend to anyone who wants a clean place to stay with helpful staff. Not a lot of frills but it's not that type of hotel. Close to shopping, about 2-3 miles from tourist shops and the springs.

Review collected in partnership with Best Western

Helpful?
Thank stevegT8768JK
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Thank you Steve for choosing to stay with us. The entire staff tries to provide the guest with the best experience possible, I'm glad you found this to be the case on your visit. We appreciate you taking the time to leave us feedback and look forward to seeing you in the future. Andrew O General Manager Best Western Berkeley... More 

Landisville, United States
1 review
4 of 5 stars Reviewed January 3, 2016

Very good service, but could not get internet connection. Tried to get assistance from hotel staff, but was unsuccessful to get connection.Tried to use nearby restaurant wifi, but that failed as well. Had a good time time otherwise.

Review collected in partnership with Best Western

Helpful?
Thank Harry C
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Harry, First off I would like to say thank you for your business, we are pleased to have the opportunity to provide you with a great stay. The staff enjoys helping guests and doing whatever is necessary to provide them with a enjoyable experience. I am sorry to hear that you could not connect to our wireless network. Often... More 

Clinton, Maryland, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 28, 2015

We stayed for a nearby funeral and made last minute reservations. One of our two rooms was dated but both clean and comfy. Breakfast was hot and tasty if limited. Deloris at the front desk was extremely helpful.

Helpful?
Thank Kim W
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Kim, Thank you for taking a minute to leave us feedback about your stay. I'm happy to hear both rooms were clean and comfortable. Dolores will be happy to hear you appreciated her assistance as well as how much you enjoyed the breakfast! Again thank you for your business we look forward to seeing you in the future. Andrew... More 

Ft Lauderdale, United States
1 review
4 of 5 stars Reviewed November 30, 2015

Have stayed at this BW before- comfortable stay, friendly helpful staff. The turnoff from the main road is easy to miss though. A nice restaurant next door. Would recommend it if in the Berkeley Springs area

Review collected in partnership with Best Western

Helpful?
Thank Rebecca M
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear Rebecca, Thank you for taking the time to leave us feedback about your stay. Glad to hear you enjoyed it and have been continuing to return to Berkeley Springs to stay with us! Look forward to seeing you again soon. Happy Holidays. Andrew O General Manager 304.258.9400 More 

Gaithersburg, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 30, 2015

Whatever they call a Spa Suite is just a regular room with one bed and a hot tab with better/stronger jets turned off permanently. Because the hot tab is always on, the humidity in the room is quite high. But the worst part is that the hot tab turns on automatically like every 15 minutes even at night so we... More 

Helpful?
1 Thank imetin
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Thank you for taking the time to leave us feedback about your stay, I'm sorry to hear you did not enjoy your stay in the Spa Suite. The Suite is a king bed with a Jacuzzi tub not a hot tub. The jets have to circulate every 15 minutes to keep the water at the desired temperature. If the noise... More 

1 review
4 of 5 stars Reviewed November 30, 2015

We really did have a delightful visit in Berkeley Springs with my brother/sister-in-law staying at the Best Western Berkeley Springs Inn. The view and setting were lovely, the staff very accommodating and friendly and the facilities very clean and up-to-date. My only complaint would be the beds. Probably one of the worst hotel beds I've been in for awhile. Dressed... More 

Review collected in partnership with Best Western

Helpful?
Thank As D
BWBerkeleySpringsInn, General Manager at BEST WESTERN Berkeley Springs Inn, responded to this review

Dear guest, Thank you for taking the time to review our hotel. I'm happy to hear you found the staff here very helpful and friendly as well as the room very neat and clean. The firmness of a mattress is a very subjective subject, everyone likes there's a little differently. I'm sorry that ours were not as comfortable as you... More 

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