I don't know the names but they were very welcoming as I was coming off the road. She put me on the fifth floor room 520. Room was nice, clean and surprisingly very solid doors. The room was next to a loud ice machine, but...More
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We did not have reservations. We just wanted to rest before continuing on to Gatlinburg, Tennessee. The gentlemen at front desk at 8:30 was very efficient and helpful. We got right into our room. Then went and enjoyed pool until 10am. Room was spotless. Pool...More
Thank you for staying with us during your trip. I appreciate your comments and will be sharing them with our staff. Hope to see you again soon!
We stayed at this hotel overnight on our way from Roanoke, Virginia to Somerset, Kentucky. On arrival we were greeted with a warm reception and given a room on the top floor which was very quiet. Spent the afternoon by the outside pool which was...More
We arrived here to a nice, sort-of-updated lobby. We got checked-in (which was really easy)! Got on to a rickety elevator, then up to the 5th floor, Room 507. Got off the elevator and felt like I went through a time warp to a dark...More
Thank you for sharing about your recent visit. I am sorry to hear that you did not fully enjoy all aspects of your stay. Our hotel will be undergoing a renovation in the near future to help improve our overall facilities. I am glad to...More
I stayed at this Inn for the second time in 7 mo. Again, I had a pleasant stay but there were a couple of problems. The room had a somewhat strange odor - not disturbing enough for me to ask for a room change, but...More
Thank you for sharing about your stay at the Fairfield Inn & Suites in Beckley. I appreciate your comments and will be sharing this with our staff to help improve the glitches that you encountered. Thank you for staying with us during your travels!