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Holiday Inn Express Yakima

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Holiday Inn Express Yakima
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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Cheltenham, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Overall value for money was good. The rooms are ok, pretty standard for a holiday inn express in the US. My colleague had an issue with the toilet and it provided "splash back" once blocked which whilst humorous for me to hear... It's not want you want from a hotel. I stayed on the first floor, the floor below the... More 

Helpful?
Thank RichD17
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

dear Rich D17: Thank you so much for sharing your experience at our hotel during your recent stay, I am so sorry for the inconveniences you've experienced while staying with us, your feedback is very important to us and we always are looking for ways to improve the guest experience. Thank you for your comments! Sincerely More 

Olympia, WA.
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 17, 2016

While the hotel is clean, and room was clean, the hallway carpet showed lots of wear. Our bed was old, felt springs in several spots. The shower/bath water backed up. On the flip side, breakfast was fresh. Coffee was hot, choices a plenty. The breakfast staff was friendly and attentive. When we checked out and told the front desk clerk... More 

Helpful?
Thank thepalmclan
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear thepalclan: Thank you so much for your words, we are so happy you stayed with us and get to enjoy the wonderful amenities we got to offer, thank you for letting us know about the carpet, I am happy to tell you that it is in the process of being replaced. we will definitely check on the mattress. I... More 

1 review
1 of 5 stars Reviewed July 8, 2016

I paid in advance for a room with two double beds. Upon entering the room there was only one double bed and a small sleeper sofa. I went back to the main desk and asked for a room with two double beds. The young lady at the customer service desk did confirm I had paid in advanced for a room... More 

Helpful?
Thank Marla H
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Marla H: First, Id' like to thank you for reaching out to us through your feedback and letting us know about you experience at our hotel, I am so sorry for all of the inconveniences you've experienced related to the room type reserved, I assure you I've investigated this issue with my staff and trained them on how to... More 

Seattle, Washington
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 6, 2016

Front staff very nice, courteous and goes out of their way to make you feel welcome. Donovan the manager is very knowledgeable about the area and directed us to several different places to go to easily avoiding traffic. The room was average size, clean, like the extra bedding and pillows that are provided. We stayed in the bottom floor unit... More 

Helpful?
Thank sandra s
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear Sandra S: Thank you so much for providing us with your feedback about your recent stay, we are so glad you had a fantastic time while staying with us and I am delighted you get to enjoy our beautiful pool and our comfortable rooms, we hope to see you again when visiting Beautiful Yakima. Sincerely More 

Sierra Nevada, CA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2016

It started out good, easy advanced reservations, specific business rate given, prompt notifications etc. Check in went well, noticed a discrepancy and it was taken care of and I found out I was complimentary upgraded prior to check in. Young lady at check in was awesome and pleasant, very cool since I was a late check in and after a... More 

Helpful?
Thank authorhecurtis
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear authorhecurtis: Thank you so much for your feedback, it is very valuable to us, I am so sorry your experience with us wasn't awesome, we strive every day to provide our guests with the most superior customer service, your feedback will help us prepare for future customers and that way we will always provide them with the best service.... More 

Seattle
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 23, 2016

Room was adequate and spacious; linens were new although pillows had seen better days. The carpet in the room was in need of deep cleaning or replacement. It would have been nice to have a plug for my phone charger on the nightstand lamp (as many hotels have now) rather than having to unplug the lamp behind the nightstand (dusty... More 

Helpful?
Thank travelequalsbliss
IHGService, Guest Relations Manager at Holiday Inn Express Yakima, responded to this review

Dear travelequalsbliss, Thank you for your recent stay with us and reviewing our property. We are please to know you liked the friendliness of our staff and the breakfast selections we have to offer. We are sorry to hear you were not 100% satisfied with the room accommodations you received. We assure you that every comment, no matter how small,... More 

Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

Normally i reserve suites but this time i went with a standard room the room size was fair hot breakfast was good .the staff is very friendly front desk brent was very helpful to me i wasnt familiar with the area he gave me directions very helpful

Helpful?
Thank krysheila99
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Krysheila99: I really appreciate you taking the time to share your experience while staying with us at our great hotel. I am so glad you get to enjoy our very comfortable rooms as well as our super delicious breakfast. Also, I am glad my friendly and awesome staff helped you on your needs. thank you and we hope to... More 

Tacoma, WA
Level Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 1, 2016

Though appearing to be an older HIE, rooms are very clean, breakfast buffet variety and quality best we've seen recently. We enjoyed the Keurig coffee maker in our room. Front desk staff exceptionally helpful, informative, and considerate. Bottled water offered to us each time we left the hotel, a thoughtful touch. This will be our "go to" hotel whenever we're... More 

Helpful?
Thank bksgrrrl
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear bksgrrrl: Thank you so much for your thoughtful review, we are so happy you had a fantastic time while staying with us, I am so delighted your experience was a happy experience. we will continue doing our best to always offer our guests the best service they deserve. thank you! More 

Arlington, Virginia
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 21, 2016

Average HIE, but clean, with friendly staff. My stay was too short to form an opinion about the area. By the time I arrived, I had been travelling for fourteen hours and I slept like a log. I would return.

Helpful?
Thank 167Traveler
Luis G, Manager at Holiday Inn Express Yakima, responded to this review

Dear 167Traveler: Thank you so much for providing us with feedback of your recent stay at our wonderful hotel, I am so glad you got to rest in our very comfortable rooms and also experienced the superior cleanliness our hotel offers. Thank you and we hope to see you again when visiting Beautiful and Sunny Yakima. LuisG More 

2 reviews
4 of 5 stars Reviewed April 16, 2016

Our room was very clean and comfortable. The staff was very friendly. Had a great breakfast and my boys loved the cookies and milk in the evening. We spent a lot of time at the pool and one of the reasons I only gave a rating of 4. The pool was not as clean as I would like. After having... More 

Helpful?
Thank Nancy H
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review

Dear Nancy H: Thank you so much for having the time to write a review and share your experience with us. Here, at the Holiday Inn Express, we strive for excellence and that's why our guests reviews are so important to us. Thank you so much for your kind words and recommendation, I have passed this message along to my... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Yakima Hotel!Ideally located near the heart of downtown Yakima, we are just one block from the Yakima Convention Center, with quick freeway access. The Holiday Inn Express Yakima is your 'Gateway to Wine Country', with numerous local wineries to choose from throughout our Valley.While staying at the Holiday Inn Express Yakima Hotel, you will enjoy our complimentary, expanded deluxe continental breakfast, featuring hot and cold food selections, such as omelets, biscuits and gravy, fresh fruits, cereals, and of course, our famous cinnamon rolls!This Yakima hotel will help maintain your exercise regime in our fitness center. Swim year round in our indoor pool or relax in our hot tub.Whether you are staying with us for business, pleasure, or both, you will find our free, wireless, high-speed Internet access convenient for any situation.Attractions near hotel: Yakima Convention Center, Yakima Valley Wineries, Yakima Sundome, Apple Tree Golf Course and the Seasons Performance Hall.The Holiday Inn Express Yakima. Stay Smart. ... more   less 

Additional Information about Holiday Inn Express Yakima

Address: 1001 E Staff Sgt Pendleton Way, Yakima, WA 98901-2585
Location: United States > Washington > Yakima
Price Range: $122 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Yakima 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Yakima Hotel Yakima
Holiday Inn Yakima
Yakima Holiday Inn Express
Hotel Style:
#8 Business Hotel in Yakima
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