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Quality Inn

2.0 of 5
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12 East Valley Mall Blvd, Yakima, WA 98903
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79 Reviews from our TripAdvisor Community

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Spokane, Washington
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel twice while on business. It's a mid-range hotel and from the outside is nothing really to get excited about, but I have found the rooms to be clean and spacious during both stays. Bathrooms are small and basic, but clean and useable. I found the place to be quiet both times I visited (I... More 

Helpful?
Thank JilliePepper
Kennewick, Washington
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 16, 2015

Not fancy with any real amenity's, but not expensive and a clean place to stay for a short visit. We found everything a little worn but clean. My only complaint was that the toilet was not firmly secured to the bathroom floor and tended to tip. Also the grout applied around the tub must have been applied by a nearsighted... More 

Helpful?
Thank Smitty3115
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 25, 2015 via mobile

I checked into this hotel 11/21/15 and out the 11/22/15, no problems whatsoever with a couple needs that had been met. I wanted the same my next trip, which was 11/26/15 I had booked online no problem but once I got there I was greeted with rude attitude of my tribal identification not being sufficiently notable for check in (when... More 

Helpful?
1 Thank Lorissa Q

Travelers are raving about these Yakima hotels

1 review
4 of 5 stars Reviewed November 14, 2015

We have stayed at this motel previously and found it close to restaurants as well as the Sun Dome. The rooms were clean, quiet and accessible to freeway also. I do not have anything else to report and if this isn't enough than the report will not be sent.

Helpful?
Thank Rita M
Jason S, General Manager at Quality Inn, responded to this review

Thank you for staying with us we hope to see you again. Thank you Robin Zerr (G.M) More 

Vancouver, BC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 12, 2015 via mobile

Not impressed. This is the second worst two star hotel I've been in. (The worst was a Super 8 at Sea-Tac). Upon check-in, the friendly girl really took her time to find me a room, even though there appeared to be ample rooms available. She decided to place me up on the second floor. She mentioned that I'd have to... More 

Helpful?
Thank Ethan_from_Vancouver
Enumclaw, Washington
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed November 11, 2015

The rooms in the 200 numbers were smelly of high powered air freshener with a tint of smoke. Air conditioner set too high of temperature as well as too high for one to reach to turn down. This is an old hotel. The other thing is, they told us they gave us a group discount, many of us were there,... More 

Helpful?
1 Thank dd1984
Jason S, Manager at Quality Inn, responded to this review

Thank you More 

Seattle, Washington
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 11, 2015 via mobile

I was staying here as a group of 80 Christian ladies attending a retreat. Hotel is old, bathtub filthy with stains that could have been removed with scouring powder and elbow grease. Areas in bathroom floor around toilet and tub caulking were not clean. Spiders were on bathroom sink. Bedspread had several soiled spots on it. I had to pull... More 

Helpful?
1 Thank Pamela B
Jason S, General Manager at Quality Inn, responded to this review

Thank you for staying with us we hope to see you again. Thank you Robin Zerr (G.M) More 

1 review
5 of 5 stars Reviewed September 27, 2015

Check is was quick and very friendly even had Yakima apples at check in along with chocolate chip cookies our room wa very nice and clean and breakfast was excellent the eggs even had cheese another + the pools was still open and very clean and warm. Thank you to the great staff

Helpful?
Thank Upsonl
Jason S, Manager at Quality Inn, responded to this review

Thank you we hope to see you again More 

Yakima, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2015

Check in was fast and friendly The room was extremely clean breakfast was great they even had ham love the place and the staff. I found a new place to stay way to go management. The mall is also right across the street Costco was less then a mile away and what a great variety of restaurants in the area.... More 

Helpful?
Thank Lindsey D
Peru, Illinois
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

We needed a place to stay as we were passing through Yakima and the price for the Quality Inn was quite affordable. It was a nice enough property but the beds were a bit too firm and the pillows were a bit too small for our liking. There was also a film on the bathtub caulking (possibly mold?) that was... More 

Helpful?
Thank Erin L
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