The Willows was the perfect spot to ease back into the real world from our hiking and biking experiences in nature before returning to the city and flying home! With a rustic elegance, fine dining and a relaxing spa we had no reason to leave the property other than to make a quick visit to the Airfield tasting room a short walk from the resort.
One night away at this wonderful lodge (without the kids!) was just what we needed to rejuvenate and refresh. Was very impressed with cleanliness and attention to safety. We didn't leave our room--didn't need to--as they had great food delivery and all the amenities right there.
Our one night stay was exactly the staycation we needed after a hectic week. Though we wish we could have stayed longer, only having a one night stay was enough to relax us and set a completely different tone for our weekend. As we drove away we remarked to eachother on how happy and conctent we felt. We highly reccomend staying here whether it's a special occiasion or for a break from the never ending grind. Pro tip: When you dine at Barking Frog for dinner, ask for the Grand Mariner Prawns. They might not be printed on the menu, but they will have them and they are devine! We actually ordered a second plate of them instead of a traditional dessert to cap off our meal.
Having recently experienced another Wine Country hotel and spa in Oregon, we found the Willows Lodge to be superior in all respects. Fireside Lounge service and food were terrific. Staff extremely friendly and helpful. Grounds are spectacular, and walking access to many local tasting rooms and restaurants are a plus
Hello Mr Berkau, General Manager: We checked in on Wed 27 Apr to attend a private event at Sparkman Cellars that eve. We have often talked about staying at The Willows but never had the opportunity until this week. We have utilized the spa in the past, but not lodging. Check-in and the room condition were to standard, but you need to know about a recurring, fatal flaw regarding the front-of-the-house lobby team. There were multiple times where we departed through the lobby and returned via the lobby and there were multiple times where the doorman and others were huddled at the front desk, clearly chatting it up and hanging around and talking as a group. There were multiple times where the presence of guests entering the lobby (us) had no effect on the group gathering, leaving us to open doors when leaving the lobby and upon our return. This is egregious knowing that The Willows is portrayed as boutique and upscale. There were times when the elevator door made it's audible "ding" when arriving at the lobby....the huddled team that was clearly socializing never broke up and came to assist us as we walked to the main lobby doors. One would think that the doorman would have "learned" that if they were not at the main lobby doors and they were standing at the reception desk chatting it up that they would hear the elevator and quickly go to the main doors to be present with a cordial greeting and provide assistance. As we checked out of the room and took the elevator to the lobby, the door opened and we wheeled our luggage out....to find "the team" huddled at the front desk....including the doorman that stood there and watched us wheeling luggage to the main lobby doors as I verbally announced to all of them that we were checking out....AND NO ONE BROKE FROM THEIR GROUP TO ASSIST WITH THE DOOR, OFFER TRAVEL DIRECTIONS, ASK IF WE NEEDED A BOTTLE OF WATER FOR OUR TRAVEL,....NOTHING. The pattern of the team chatting and huddling at the reception desk that creates every first impression of your hotel has ruined your reputation for us. Another major lack of service occurred when we checked in at 230 pm, settled things in our room and noted that the lobby lounge opened at 3 pm for drinks, appetizers, etc. We left our room at 3 pm and went to the lobby lounge....no one from your team was present. We walked out to the patio seating outside and sat down, believing that a server would greet us....WE WAITED AND NO ONE ARRIVED AND AFTER SITTING THERE FOR 15 MINUTES....WE RETURNED TO THE LOBBY....your reception "team" could clearly see that we had sat outside, that no one had appeared to assist us, and as we walked towards the main lobby doors to leave and go find drinks and apps somewhere off property, no one from the lobby team connected the dots that we were never served and that we were now leaving....egregious. You are clearly surviving on your former reputation as a boutique enclave in the heart of world-class vintners....you have failed. Forget the $500 per night, I would not expect or tolerate this level of guest neglect at ANY hotel. Our expectation is formed by our previous careers in luxury hotels. Your ability to at least meet and hopefully exceed such expectations is a reality and expected due to your price point and location. …
My wife and I stayed for the weekend with our 2 dogs. We had a great stay. Great walking trails in the area for dog walks. Great restaurants at hotel and close by. Great wineries close by as well. We will for sure be back.
Love the room and everything else. I can’t go back and stay with willows lodge. I love the amenities and the room service, the scenery, the employees are very well professional. Next time I will try their Spa, I love everything about it. the orange juice is to die for.
With an on-site spa, gorgeous grounds, luxurious rooms, and two superb restaurants, you might be tempted to travel no further than the hotel itself. However, it is located in Woodinville with tasting rooms for local breweries, distilleries, and wineries from across Washington. It's also close enough to Seattle's downtown that you can take in a play or two. Altogether, a wonderful spot for a vacation.
We spent a night at Willows Lodge, had dinner at the Barking Frog and then spent the next day wine tasting in Woodinville. Lovely little getaway. Willows is a cozy hotel with great food, and a warm ambiance. Room was a good size, loved the fireplace and soaking tub (though we didn't use it). The hotel property is beautiful with well maintained and beautifully landscaped grounds, an herb garden and we were lucky enough to see the little piglets out for their daily walk. There are several wineries within walking distance of Willows - we visited DeLille, Chateau St. Michelle and Mark Ryan. All good choices.
Willows Lodge is a very elegant property that has a very Pacific Northwest vibe to it from the decor when you walk in to the rooms. The staff is very friendly and helpful. Anything you need just ask. The Barking Frog restaurant has a great menu for brunch (the beignets are a must) on the weekends as well dinner.