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Hotel Murano

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Traveler (440)
Room & Suite (307)
Dining (34)
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Overview
  • Excellent60%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“glass art”(210 reviews)
“beautiful hotel”(201 reviews)
“lobby bar”(68 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,455)
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501 - 505 of 3,443 reviews
Reviewed March 1, 2017 via mobile

There's really not too much to choose from in Tacoma. Was not the biggest fan of this hotel. Would have given 3 but since the options are limited they get a extra star. Location - 5 For Tacoma they are in the middle of town...More

Thank skankymonk
Response from Javid_Almammadov, Manager at Hotel MuranoResponded March 5, 2017

Dear skankymonk, Thank you for taking the time to review your recent stay at our hotel. It saddens us to see that you were not completely satisfied with your stay with us. I truly apologize for any inconvenience you experienced during your stay. I will...More

Reviewed March 1, 2017

Checked in to multiple rooms one was dirty one was the wrong size finally got the proper room. Desk was tarnished and some lamps didn't work. Not impressed. Management didn't care enough to come talk in person.More

Review collected in partnership with this hotel
Thank paulmE4945EC
Response from Javid_Almammadov, Manager at Hotel MuranoResponded March 5, 2017

Dear paulmE4945EC, Thank you for staying with us and sharing your experience. Please again accept our sincere apologies for the less than satisfactory experience you faced. We do our best to make sure all of our guests have an excellent stay. I will most certainly...More

Reviewed March 1, 2017

February 2017. Enjoyable stay, friendly staff, nice fitness center, restaurant open early for breakfast, free parking. Interesting decor. Hotel temperature was a bit cold. Restaurants nearby - Pacific Grill was great.More

Review collected in partnership with this hotel
Thank martinrL9463AH
Response from Javid_Almammadov, Manager at Hotel MuranoResponded March 5, 2017

Dear martinrL9463AH, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. We are really happy that your experience was indeed enjoyable. Looking forward to welcome you again at our hotel on your next visits...More

Reviewed March 1, 2017

The staff could accommodate change in reservation but chose not to. Never, ever select a Patron room, the view's no better and the Lounge's breakfast is Yoplait and cold hard boiled eggs. Overpriced rooms, lack of standard hotel amenities. Fidgety digital elevators (which were dirty)....More

Review collected in partnership with this hotel
Thank Darnell S
Response from Javid_Almammadov, Manager at Hotel MuranoResponded March 5, 2017

Dear Darnell S, Thank you for choosing Hotel Murano for your recent stay in Tacoma. We appreciate you taking the time to write about your experience. On behalf of the team, I would like to apologize for the inconveniences caused. You certainly did not experience...More

Reviewed March 1, 2017

Average hotel with modern touches and decor but the quality of the room was not worth the price tag. Upon departure, the valet was relatively rude and made me feel as if I was not a guest at the hotel.More

Review collected in partnership with this hotel
Thank 213kiana
Response from Javid_Almammadov, Manager at Hotel MuranoResponded March 5, 2017

Dear 213kiana, Thank you for staying with us and posting your review. Please accept our sincere apology for facing some inconvenience which is not definitely up to our standards. Please rest assured that this has been well noted and we will take all necessary measures...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$140 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$140 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (440)
Room & Suite (307)
Dining (34)
Amenities (22)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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mishymuffincakes
September 27, 2017|
AnswerShow all 5 answers
Response from luannedesign | Reviewed this property |
sorry i have no idea but there is an underground garage with daily parking for a fee so I would call and ask.
0
Votes
krosmon
November 14, 2016|
Answer
Response from Thomas P | Property representative |
Hello krosman - Thank you for your inquiry. We do not unfortunately feature recliners in any of our guestrooms. If we can be of further assistance, please let us know. Regards, Tom
0
Votes
Livieclark
November 8, 2016|
Answer
Response from Thomas P | Property representative |
Hello - Sorry, yes the mattresses are specific to hotels. I inquired with our Simmons rep and the closest retail option is the Beautyrest Recharge model. They also do sell the hotel model direct. You can contact me at... More
0
Votes
Room Tips
"Best view faces the mountain , I think mt Rainer . Ask for Mountain View room ."
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"Ask to get a room on one of the top floors for the views and sunsets :)"
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"Rooms by the elevator are noisy"
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"High room with a view of the bay"
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