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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 30 hotels in Tacoma
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.1
Travelers' Choice
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Breakfast available
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
90Good for walkers
Grade: 90 out of 100
24Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
1320 Broadway, Tacoma, WA 98402-3411
Getting there
Convention Center/South 15th StSound Transit Link Light Rail3 min
Commerce St/South 11th StSound Transit Link Light Rail3 min
Rental CarsSee rental cars from $27/day
3863Reviews23Q+A100Room tips
Reviews
Traveler rating
- 2,221
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- 411
- 190
- 109
Time of year
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Popular mentions
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Most Recent
Beautiful view of mountains.Clean room. Request for services was addressed immediately. Safe in room. Nice sized refrigerator. Quite neighbors. Restaurants are reasonably priced with good food available. Multiple bars to quench your thirst. Staff very polite.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Right across street from Tacome Convention Center
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This place was beautiful, very clean and super comfy. The view from the room was gorgeous and the check in process was super quick and easy and they let us check in a bit earlier. The hotel was very clean and the rooms were quiet and relaxing. Definitely a place I look forward to coming back to.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Check out the bar and the breakfast bar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kelvin Cruz, Guest Services / Front Office at Hotel Murano
Responded Sep 9, 2022
Hello Yuliya, I'm so glad you had a great stay! We are looking forward to your next visit! Again, thank you for choosing Hotel Murano! Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay in the Hotel Murano. It is a pet-friendly hotel and we were able to bring our dog. The rooms are very comfortable and attractive. We slept well in the beds. We appreciated the art glass throughout the hotel. The food from the restaurant was excellent. The location is very convenient. Our only complaints were that the parking was overpriced and the pet fee was higher than we are accustomed to paying.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Be aware of the parking and pet fees which are higher than expected.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Clean and most importantly quiet. Polite desk associates. I would recommend to other fellow business travelers if you have a need to be in Tacoma. Rooms are a bit dated, but not a problem for me. Thanks!
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Our daughter went out of state to visit friends & ended up stranded because of a car accident. The Manager Morgan, eased our worry by ensuring that our daughter who is 2 States away from home, will have a safe and clean place to stay. She was able to accommodate all of our needs and it meant so much to us as parents that our daughter was in good hands. The hotel is clean, safe, updated and very accommodating. Staff was also incredibly friendly.
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The front desk staff were very helpful. Room was very clean. The area around the hotel was quiet and clean. I had breakfast in the restaurant and it was delicious. This locates great especially if you are attending an event at the convention center.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do not stay here. Came up for one night for work. Hotel is older which is great, I love character. But with old comes issues. Power went out three times while I was here. And they don’t do anything about it. No backup generators. How is that possible. I was literally in the shower at 535 am and the slights and hot water went out. Wtf. For 20 min I was attempting to get ready and it was pitch black outside. I came downstairs to check out and all the girl could say was, yea it happens. I can understand a fluke of going out once but three times in one 9 hr period? Crazy. Don’t stay here. No I’m sorry, no here’s a free coupon for coffee, nada. My wet hair and all just had to suck it up.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Was told to ask for Ross. If the restaurant says your open until 10pm your staff shouldn’t be telling me at 9:45 that your closed. She assumed that I wanted alcohol and said she wasn’t serving it anymore. I told her I actually only wanted a salad to take up to my room and was told the kitchen was closed also. Front desk couldn’t remember her name only that she was the new girl. Have been staying in house for almost a week and haven’t had any problems getting something to eat after getting off from work. Really disappointing to be turned away so flippantly.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here due to its location in Tacoma as my daughter had a meet at the Greater Tacoma Convention Center. Perfect location just down the street. There are also restaurants nearby that we were able to walk to which was great. The room itself was average, small. Unfortunately they were booked solid and our room’s heat was not working properly and blew out cool air. We were freezing during the night and my daughter caught a cold. The next morning I texted the concierge and were able to get another room that was much nicer. Better view, working heater! I do wish there was a microwave in the room but overall it was a great stay. Staff seemed friendly and interior had cool artwork everywhere. My daughter enjoyed it snd thought everyone was so friendly. I would recommend this place if staying in Tacoma. Downside the shower needs an upgrade and water pressure but we did enjoy our stay here.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room is bare bones - does not resemble pictures. There is no robe provided. There is no alarm clock. There is no nice decor. There is no guest services directory. The lighting is terrible with two small down-lit lamps so most of the room is dark - had to use my phone's flashlight to see in the closet and in my bags after sundown (I heard other guests complaining about this as well). In-room coffee was pretty much the weakest coffee I have ever had. I had a great water view but the exterior of the windows was really grimy which ruined that. One of the elevators was out of service one evening and the waits were 5+ minutes and then with a whole bunch of people cramming in to avoid waiting more. Overall, felt like a complete bait-and-switch. Very disappointing.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$147 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
murano hotel tacoma
FORMERLY KNOWN AS
Sheraton Tacoma Hotel
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
319
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Claim Your ListingHOTEL MURANO $127 ($̶1̶5̶2̶) - Updated 2023 Prices & Reviews - Tacoma, WA
Frequently Asked Questions about Hotel Murano
Which popular attractions are close to Hotel Murano?
Nearby attractions include Tacoma Art Museum (0.3 miles), Enigma Escapes WA (0.3 miles), and Children's Museum of Tacoma (0.2 miles).
What are some of the property amenities at Hotel Murano?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Murano?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Murano?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Murano?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Murano?
Conveniently located restaurants include Foss Waterway Fish, Bite, and The Old Spaghetti Factory.
Are there opportunities to exercise at Hotel Murano?
Yes, guests have access to a fitness center during their stay.
Is Hotel Murano located near the city center?
Yes, it is 0.3 miles away from the center of Tacoma.
Are any cleaning services offered at Hotel Murano?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Murano?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Murano offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.