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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
Hotel Murano
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2,545 Reviews from our TripAdvisor Community

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Showing 2,534: English reviews
Bonney Lake, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Overall our experience at the hotel was great! We have stayed many times before and enjoy the convenience of location and the amenities within the hotel (bar, restaurant, and spa). The staff are always friendly and helpful. Our only complaints this time was the strong cologne smell piped in the lobby. We felt like we were in a night club.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank sunya1200g
Oak Harbor, Washington
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The hotel and rooms are very nice and so is the exercise room. However, having to pay $16 for parking at the hotel when the rooms start at almost $200 is ridiculous. Guests of the hotel should not have to pay for parking. The beds in my room were not made and the pillows were on the floor but housekeeping... More 

Review collected in partnership with this hotel

Helpful?
Thank 249erikal
Auburn, Washington
1 review
3 of 5 stars Reviewed 2 days ago NEW

When you tell the staff about the elevator issue they're responded we only have two working right now completely unacceptable there was about 100 of us there for a wedding and although the wedding turned out great Sunday's check out was a huge mess

Review collected in partnership with this hotel

Helpful?
Thank joeyjeremy
Portland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Murano is so much more than a hotel. It is an experience, a museum unto itself. The staff is amazing - friendly and knowledgeable and accommodating. I would stay here forever if that were possible.

Review collected in partnership with this hotel

Helpful?
Thank prjinor
Whidbey Island, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay at Hotel Murano. It was fun to see the glass artwork throughout the hotel. Everyone was very helpful and kind. The room was very comfortable. Looking forward to our next trip.

Review collected in partnership with this hotel

Helpful?
Thank V1828HDangelab
Buenos Aires
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice location. Friendly staff. I attended a meeting in the hotel and the room was very comfortable. Fitness facilities. Excellent Bar. if you have to stay in Tacoma for business or others is highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank Maria S P
Los Altos Hills
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel Murano truly lived up to its name with its beautiful glass pieces of art scattered throughout the hotel. The room was very spacious with thoughtful touches like the dim light in the bathroom at night---and the view of Mt Rainier was gorgeous. The Patrons' Lounge provided a perfect continental breakfast---coffee, juice, boiled eggs, yoghurt, fresh fruit, bread for... More 

Review collected in partnership with this hotel

Helpful?
Thank anne w
Tampa, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

While the hotel is very modern, it is quite comfortable. Our room was nicely appointed with plenty of space. The glass art collection is terrific and if you plan ahead, you can get a docent tour of the artwork. The hotel is located near the convention center, a couple of museums, including the Museum of Glass, and a few local... More 

Helpful?
Thank usfcruiser
Decatur
1 review
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed my stay, felt safe in the area. Good eateries and museums in the area within walking distance. Only complaint was the water hammer in the plumbing. I had to go in the bathroom and open up faucet to relieve pressure. This only happened one time in the morning.

Review collected in partnership with this hotel

Helpful?
Thank W2356SPjohnk
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear W2356SPjohnk, Thank you for staying with us and posting your review. It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was overall good. However, we also noticed some missed opportunities and constructive comments which will be taken on board positively. Kind regards, Javid Almammadov More 

Seattle, WA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful, but I am writing this review to comment on the great service at Bite, the hotel restaurant. I had breakfast there, and was very impressed with the restaurant staff - they didn't blink an eye at the special requests I made for how my eggs and bacon were cooked. The food was delicious, and they made... More 

Helpful?
Thank gellyrole
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear gellyrole, Thank you sharing your recent experience at our Hotel Murano. It is great to hear that you had a first class stay and wonderful experience at our Bite restaurant. We will continue to invest in the training of our team members to ensure consistency and to further improve the guest satisfaction. We look forward to welcoming you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Location: United States > Washington > Tacoma
Price Range: $115 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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