We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Murano

Traveler (531)
360
Panoramas (11)
Room & Suite (337)
Certificate of Excellence

About

#3 of 28 hotels in Tacoma
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style.
Read more
Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
28Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
1320 Broadway Plaza, Tacoma, WA 98402-3411
Getting there
Seattle-Tacoma Intl Airport15 mi
Boeing Field Intl Airport20 mi
Convention Center/South 15th StSound Transit Link Light Rail3 min
Commerce St/South 11th StSound Transit Link Light Rail3 min
See all nearby hotels
3,650Reviews
23Q+A
100Room tips
Traveler rating
  • 2,081
  • 904
  • 397
  • 171
  • 97
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We messed up on dates and ended up having to book here at the last minute. Our fault so we paid up the $600 charge for one night. I know we’re crazy. It included free continental breakfast which ended at 10am even on the weekend. So we missed that and paid for breakfast. At reception they’d obviously heard that complaint before so it was greeted with a shrug. A week after we left another charge appeared on our credit card -$4 for a bottle of water we assumed was free. Surely to goodness some idiot paying over $700 for one night bed and breakfast should get one bottle of water. Apparently not.
Read more
We had reserved a wheelchair accessible room. On arrival at 7p.m. and inspecting the room we found that it did not meet the standards of accessibility required by ADA. Simply put, there was insufficient space between the corner of the bed and the wall for me to gain access in to the room. In addition, due to the bed being over 30” in height, it would have been impossible for me to transfer onto the bed. After inspecting several rooms, they finally showed us a room with a bed at the correct height, but this room was unavailable due to maintenance. As a result, with no accessible room available we had to go to another hotel. They have refunded our money and were apologetic.
Read more
We stayed for one night for a concert at the Tacoma Dome. Conveniently located, clean, friendly staff, comfortable beds! My only real complaint was that you had to pay an extra fee ($16) for parking your car there. Who travels to Tacoma and doesn't need a car? Overall it was a good stay. We would stay again.
Read more
We made the Murano our base of operations when we were in Tacoma for a wedding, and chose it because of it's location close to the venue, 1625 Historic Tacoma Place. It's a pretty hotel with artwork on each floor from different artists. The public spaces are open and airy. We enjoyed lunch twice at the resturant (have the Croque Madam! Yum! where the service was flawless) and the breakfast on the Club level was good on day one, but, sadly, not availablke on our morning of check-out: we were told the employee who was to work that area had not shown up. It was disappointing as we had a long drive and a tour reservation ahead -- we were counting on that convience (and had paid more for it because of our schedule). No attempt at reconciling it was made by the manager who was standing behind the desk when we checked out and obviously -by his expression- heard us mention it to the clerk. Having worked in upscale hospitality myself, I expected a minimum of an apology and perhaps an offer to get us a cup of coffee for the road...it would have been a graciuos gesture that would have gotten them an excellent rating. Stuff happens with employees - being an example that you care about what happens to your guests might make those employees more dedicated as well.
Read more
Thoughtful attentive staff. Impressive glass art work by recognized artists throughout the lobby and on each of the twenty-five floors. Near the Tacoma Glass Museum and some hidden gems for food and drink.
Read more
Previous
PRICE RANGE
$148 - $415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
murano hotel tacoma
FORMERLY KNOWN AS
Sheraton Tacoma Hotel
LOCATION
United StatesWashingtonTacoma
NUMBER OF ROOMS
319
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing