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Hotel Murano

#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
Hotel Murano
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2,338 Reviews from our TripAdvisor Community

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Showing 2,329: English reviews
Orting
1 review
5 of 5 stars Reviewed 2 days ago NEW

This classy hotel is close to entertainment, great views, great staff! The glass art is gorgeous! The hotel valet is outstanding, friendly and helpful. Their check-in is very accommodating. The only thing is there is no shuttle service to/from the airport. They do have the trolley, buses, taxis and light rail.

Review collected in partnership with this hotel

Helpful?
Thank A7912UIneilg
Granbury, Texas
Level Contributor
1 review
2 of 5 stars Reviewed 3 days ago NEW

The beautiful decor does not make up for design flaws in plumbing and air conditioning. Shower goes ice cold when somone in another room turns their water on. Faucet to sink installed too far from bowl so water goes all over counter and floor. Air conditioner becomes heater as soon as temperature meets set temp. If we set thermostat to... More 

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Helpful?
Thank kimberlinH
rhode island
Level Contributor
136 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was a wonderful surprise! I came here for a conference, which was very easy to get to, through the bridge between the hotel and the conference center. But, was so happy to find out, this hotel is an outstanding property. Throughout the property, there are examples of local art, and especially glass art, that Tacoma is famous for. The... More 

Helpful?
Thank rhodeygem
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I stayed here for our honeymoon and our 1 year anniversary. We also recommended it to another couple in our family during their visit from New Jersey and they loved it just as much as we did.

Helpful?
Thank Chris F
Greg J, Manager at Hotel Murano, responded to this review

Hi Chris F, Thank you so much for you review. I am so glad your experience was truly special. Word of mouth is the best advisement, THANK YOU so much for sharing. We certainly are looking forward to your 2nd anniversary! Take care, More 

Fircrest, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

The atmosphere was welcoming. The beds and linens made for a perfect nights sleep! The staff at the Pavillion were amazing!!! I would love to be in on the updating plans for the Pavillion!!! A Pool would be a great addition. I loved all the gathering spots,on the frist three floors, it made for great conversations, a place to collect... More 

Review collected in partnership with this hotel

Helpful?
Thank 502heidie
New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Excellent location and great service. Room was very big, clean, and nice. A special rate was being offered at the time for stays over 1 night. We really liked the credits earned for reduced cleaning services! A nice surprise.

Review collected in partnership with this hotel

Helpful?
Thank NShoreian
North Ogden
1 review
4 of 5 stars Reviewed 3 days ago NEW

Traveling with our special needs son made the room difficult to function in, but we found solutions. Otherwise, it is a beautiful room. Our son had an accident and we had to send out his laundry. We missed the cut off, but they understood the situation and took it and got it done within hours anyway. That was when I... More 

Review collected in partnership with this hotel

Helpful?
Thank valvied
Coupeville
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very knowledgeable staff, friendly yet professional. Nicely appointed rooms, and very well kept. We stay here nearly every summer and love the restaurant, as well. Interesting glass artwork on each floor.

Review collected in partnership with this hotel

Helpful?
Thank valjeanm2016
Bellevue, Washington
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

First and foremost the staff at the Murano was outstanding! I have stayed at many 5 star hotels over the years, both domestic and international, and what makes or breaks the experience for me is not the room size, view, or amenities (although the Murano is not lacking in any of these things) but how I am treated by the... More 

Helpful?
Thank steelsss
Portland, OR
1 review
5 of 5 stars Reviewed 3 days ago NEW

Go to Tacoma on business numerous times throughout the year. I won't stay anywhere else. Great rooms and staff. Very relaxing! The Tree Hugger perk is a nice little extra. Have housekeeping skip your room and receive a credit at the bar. Just in time for Happy Hour!

Review collected in partnership with this hotel

Helpful?
Thank 980matt
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Location: United States > Washington > Tacoma
Price Range: $154 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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