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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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Hotel Murano
Hotel Murano
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2,548 Reviews from our TripAdvisor Community

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Showing 2,537: English reviews
Portland
1 review
5 of 5 stars Reviewed yesterday NEW

Room was very quiet with view of sound , The Bite restaurant stayed open late and catered to our special late dinner meeting for group of 16. Located close to Tacoma convention center. Everything was superb!

Review collected in partnership with this hotel

Helpful?
Thank NicPdx
Bellingham
1 review
5 of 5 stars Reviewed yesterday NEW

This is a nice, "new", hotel that looks fresh and up to date. Everything worked in the room and it was quiet and comfortable. I didn't use the restaurant or bar but they both looked inviting. I had already put money in the machine in the parking lot since I had to set up at the convention center before checking... More 

Review collected in partnership with this hotel

Helpful?
Thank shawnd230
Portland
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a very nice hotel, my overall experience was excellent. I love the décor and the overall feel of the space. The glass themed artwork in the lobby and corridors is beautiful. The location is excellent, very convenient to downtown activities.

Review collected in partnership with this hotel

Helpful?
Thank dennisbJ1384CP
Bonney Lake, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Overall our experience at the hotel was great! We have stayed many times before and enjoy the convenience of location and the amenities within the hotel (bar, restaurant, and spa). The staff are always friendly and helpful. Our only complaints this time was the strong cologne smell piped in the lobby. We felt like we were in a night club.... More 

Review collected in partnership with this hotel

Helpful?
1 Thank sunya1200g
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear sunya1200g, Thank you very much for staying with us and sharing your recent experience at our beautiful Hotel Murano. It was a pleasure to have you as our guest and we are pleased to learn from your comments that your experience was overall good. Please accept our sincere apologies for any inconvenience may have caused at Bite restaurant. Your... More 

Oak Harbor, Washington
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel and rooms are very nice and so is the exercise room. However, having to pay $16 for parking at the hotel when the rooms start at almost $200 is ridiculous. Guests of the hotel should not have to pay for parking. The beds in my room were not made and the pillows were on the floor but housekeeping... More 

Review collected in partnership with this hotel

Helpful?
Thank 249erikal
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 249erikal, Thank you so much for staying with us during your visit to Tacoma. Please accept our sincere apology for facing some inconvenience which is not definitely up to our standards. Your valuable comments regarding our housekeeping services have been brought to the attention of our Director of Houskeeping. Please rest assured that corrective actions are being taken to... More 

Auburn, Washington
1 review
3 of 5 stars Reviewed 4 days ago NEW

When you tell the staff about the elevator issue they're responded we only have two working right now completely unacceptable there was about 100 of us there for a wedding and although the wedding turned out great Sunday's check out was a huge mess

Review collected in partnership with this hotel

Helpful?
Thank joeyjeremy
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear joeyjeremy, Thank you very much for choosing our Hotel Murano for your recent stay. Please accept our apologies for the inconvenience we have caused regarding the elevator. The lack of attention and low level of service is completely unacceptable and is in no way the level of service we strive to provide to our guests. Please rest assured that... More 

Portland
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Hotel Murano is so much more than a hotel. It is an experience, a museum unto itself. The staff is amazing - friendly and knowledgeable and accommodating. I would stay here forever if that were possible.

Review collected in partnership with this hotel

Helpful?
Thank prjinor
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear prjinor, Thank you so much for your amazing review. We really appreciate your feedback and are glad that you enjoyed your precious time with us. We look forward to welcoming you back soon. Kind regards, Javid Almammadov More 

Whidbey Island, Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

We really enjoyed our stay at Hotel Murano. It was fun to see the glass artwork throughout the hotel. Everyone was very helpful and kind. The room was very comfortable. Looking forward to our next trip.

Review collected in partnership with this hotel

Helpful?
Thank V1828HDangelab
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear V1828HDangelab, Thank you for staying with us. We really appreciate your feedback and are pleased that you enjoyed your precious time with us. Looking forward to welcoming you soon and making your future stays much more memorable! Kind regards, Javid Almammadov More 

Buenos Aires
1 review
4 of 5 stars Reviewed 4 days ago NEW

Very nice location. Friendly staff. I attended a meeting in the hotel and the room was very comfortable. Fitness facilities. Excellent Bar. if you have to stay in Tacoma for business or others is highly recommended.

Review collected in partnership with this hotel

Helpful?
Thank Maria S P
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Maria S P, Thank you for staying with us and sharing your experience. We are happy to read that you have enjoyed your stay with us, and would like to thank you for all the positive comments and recommendation. We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you... More 

Los Altos Hills
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel Murano truly lived up to its name with its beautiful glass pieces of art scattered throughout the hotel. The room was very spacious with thoughtful touches like the dim light in the bathroom at night---and the view of Mt Rainier was gorgeous. The Patrons' Lounge provided a perfect continental breakfast---coffee, juice, boiled eggs, yoghurt, fresh fruit, bread for... More 

Review collected in partnership with this hotel

Helpful?
Thank anne w
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear anne w, I would like to thank you for taking the time to write about your experience. Thank you so much for the generous compliments and we are happy to know that you loved the location, design and level of service during your recent stay. We look forward to welcoming you back soon. Kind regards, Javid Almammadov More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Location: United States > Washington > Tacoma
Price Range: $116 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, TravelClick, Orbitz, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Hotel Murano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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