The Davenport Lusso, Autograph Collection
808 W Sprague Ave, Spokane, WA 99201-3908
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About
#25 of 70 hotels in Spokane
Location
4.7
Cleanliness
4.5
Service
4.2
Value
3.9
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle bus service
Parking
Wifi
Restaurant
Breakfast available
Vending machine
Meeting rooms
Salon
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English
Location
808 W Sprague Ave, Spokane, WA 99201-3908
The Davenport Lusso, Autograph Collection
Getting there
Great for walkers
Grade: 93 out of 100
93
Spokane Intl Airport
5.7 mi•
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Rental Cars
96 Restaurants
within 0.3 miles
346Reviews3Q+A68Room tips
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Great history to this hotel! Loved how all rooms still had the original transom’s. You could feel the old west as you meandered through the hotel. I had a street view I believe on the 4th or 5th floor. Room was spacious, bed and pillows comfortable. The shower needed handrails due to the tub was over 21” tall and it was difficult to get in and out of the shower. Staff was professional and friendly. Only problem was no parking so you had to valet or park a block away in a garage. Definitely would stay again
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Sep 30, 2023
Dear Keiffer, Thank you for the outstanding rating of your recent stay at The Davenport Lusso, Autograph Collection. We're glad you enjoyed your time with us and our lovely 19th-century facility, spacious and comfortable accommodations, excellent downtown location, and friendly and professional staff. It's the best compliment knowing we'll host you again in Spokane, so come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice facility, close to all the other Davenport properties, so limited options here. Very comfy bed. Pillows meh. Nice lobby space, but no coffee, or really anything to keep me in lobby. Waste of space... If willing to walk to parking, and or other Davenport properties for food and drink, then I would stay here.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Leave the fan running, good white noise for outside sounds, in halls, streets, and rooms next door
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Sep 19, 2023
Thank you for choosing The Davenport Lusso, Autograph Collection! It was our pleasure to provide you with a comfortable and convenient place to stay during your travels. Your feedback on our lack of amenities in the lobby has been noted and will be discussed internally. We hope to see you on your next visit to Spokane!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Post Street Ale House is understaffed. Big time!!! The lady running the bar was also asked to be the only waitress on the floor. This did not work! Multiple customers were frustrated!!! Sunday night. September 3, 2023.
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Date of stay: September 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Sep 4, 2023
Dear Jason, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience experienced during your visit to Post Street Ale House. Ensuring optimal service and guest satisfaction is essential to us, and we regret that we missed the mark on that occasion. We value your feedback and will certainly review our staffing levels to better cater to our guests' needs. We hope to have another opportunity to serve you with the experience you expect and deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drove there and could not find it as Google Maps has its address on the other street side so I raised that with the receptionist as a hint only in a very friendly tone. She did not notice so I mentioned it again. She then said that for that sort of feeback there is a feedback form. Factually correct but a bit strange given you are a customer making a remark that maybe they want to update their settings on those Maps. Checked in: the same clerk doing the check-in did not know when breakfast was .... we got an answer "should be" until ..... it then turned out that the "should be until ...." was a few hours off and that, upon walking to breakfast the next morning, we were told that no tables were available for 45 minutes. That was rather surprising as the place was not even half full. So we booked our table and went back to our room to wait. Upon getting there, the Elite member breakfast is - unless you want to pick something from their rather pricy menu - a coffe, a juice and one pastry. The pastry comes from Starbucks - so all good but again a bit strange. Room was good and clean. Valet Parking worked well. WLAN all up and running - which is not always easy in older buildings wit solid walls. Good location - anything one wants to visit is within walking distance. It was, as the title says, an interesting experience that we would not want to miss.…
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Date of stay: August 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Aug 29, 2023
Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the address on Google Maps and apologize for any confusion it may have caused. We're also sorry for the miscommunication about breakfast timings and table availability. We understand your frustration and will work to address this issue to ensure a smoother experience for our guests. We're happy to hear that you found the room clean and enjoyed the valet parking and WLAN. It's also great to know that our location was convenient for your needs. Your insights are valuable to us as they help us improve our services. We hope to have the opportunity to provide you with an even better stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful time at the Lusso in Spokane,WA! It was our first visit at the Lusso. We’d stayed at the Historic Davenport before! We came to town for a concert! Our concert ended up being cancelled due to all the fires! When we told the front desk gal Danielle, she gave a free glass of champagne…. And a voucher for one the next day as well! It was a very nice surprise…. And a wonderful gesture! Thank you Danielle for making our experience such a nice one!
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Aug 27, 2023
Dear Andrea, Thank you for your excellent review. We’re thrilled your time with us was so amazing! At The Davenport Lusso, Autograph Collection, we always endeavor to go above and beyond to ensure our guests have a memorable experience, so it’s not surprising that Danielle took such wonderful care of you and made you feel so valued. She is an important member of our team, and we can't wait to pass your compliments along to her. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Davenport Lusso and the staff was wonderful. Eric and Danielle were terrific and helped us out with a reservation issue. They gave us an upgrade and treated us with some extras due to it being our anniversary. Thanks again! Room was great, clean and had a lovely view.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Aug 14, 2023
Dear Brandon, It was a pleasure to welcome you and your wife to The Davenport Lusso, Autograph Collection during your recent stay to celebrate your anniversary. We're thrilled to hear we were able to deliver an enjoyable experience and that you appreciated our clean and comfortable accommodations and views, as well as the exceptional hospitality our team provided; we will be sure to pass along your kind words to Eric and Danielle in particular! Thank you for sharing your positive review, and we hope to have the pleasure of your company on another occasion.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk staff was always friendly, enthusiastic, and helpful. (Especially Mobin?) Same with two of the cleaning staff I ended up talking to. Hotel was very clean and my room and bathroom were very big. Great shower here and also at the Historic Davenport (on an earlier stay).
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Date of stay: July 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Guests can use some or all of the amenities across the street at the other Davenport hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Jul 5, 2023
Thank you for sharing your feedback! Your shout-out to Mobin and housekeeping has been passed to the, and we'll share your comments with the rest of our team as well. We are delighted you enjoyed our spacious accommodations, as well as the great shower, and we look forward to welcoming you back to The Davenport Lusso, Autograph Collection.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We regularly stay at the Lusso (and all of the Davenport hotels) for “staycations.” A theme has emerged of shockingly subpar service. Their room service QR code/ordering app does not work, and I had to call 14 times to order because they didn’t pick up. I was told they don’t do in room dining (not true) and then put on hold for 12 minutes before I hung up and had to call back several times to get thru to someone. I was actually hung up on twice before I could even say anything, and once told they were too busy to take my order. They also failed to bring the salad dressing for my Caesar salad. This is unacceptable for a hotel of this caliber that claims to offer in room dining.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Jan 3, 2023
Dear Alex, The issues you raise are important to us. Please accept our apologies for any confusion about in-room dining and for any disappointment with the service you received. We'll speak with our staff about your comments, and we'd appreciate the chance to provide you with more hospitable accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The photo offered shows exactly the highlights of the rooms. Although guest rooms are ENORMOUS, they are mostly empty. The furnishings (beyond the bed) are tiny, and do nothing to take away from vast echoing emptiness of these cavernous spaces. The ceilings are high. They literally echo. The TVs are tiny and so far away from the bed that one has to perch at the foot of the bed for the remote control to work (and there's really no watching from the tiny seating area as the TVs are mounted flat to the wall). This hotel does not offer daily room service, and what service it offers takes a long time and speaks little english (which is typically fine, unless one can't convey what is needed). We arrived to find a previous guest's razor still in the shower and a questionably dirty extra blanet. We arrived on a Friday night at 9 p.m. and were not only not upgraded, but told the hotel was sold out (which I find difficult to believe as we saw few if any other guests the entire duration of our two night stay). Also, the food outlet (the Pub) closes super early, and opens late, so don't count on sustenance if you arrive after 9 pm. Overall, Spokane is a tough go for us. The Davenport properties all have the same super mushy beds, and are either super loud (the Grand) or rather threadbare (the Lusso). We haven't yet stayed at the Historic - that might get a shot as it's beautiful on the outside. With a kid in college in Spokane we are regular visitors now, so if anyone has any suggestions, I'm open. And while I usually take lots of photos, I just couldn't. This hotel was just too depressing.…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Oct 29, 2022
Thank you for taking a moment to reach out to us. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disheartening to learn that we failed to meet your expectations. Your concerns regarding our accommodations will be discussed internally, as we are always seeking ways to improve. Thank you again, and we hope you will reconsider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights in a large king room. We remember the Lusso as being a lovely hotel. Time has not been kind to it though. It is very much in need of a makeover. The brown carpet and heavy brown curtains are dingy looking. It is just worn and tired. It seemed there were few reservations while we were there the lobby was pretty deserted. The bed is comfortable though. There are good things around it: a nice coffee shop across the street, the Historic Davenport with it’s beautiful lobby, and several good restaurants.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded May 20, 2022
We are always happy to welcome back a familiar face, and while we are glad that you found our beds comfortable, we apologize for any aspects of our accommodations that failed to meet your expectations this time around. This is never the impression that we want our guests to leave us with, so rest assured that all of your feedback will be reviewed internally as we continue to improve. Thank you for reaching out, and we hope that you will give us another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Spokane area.
PRICE RANGE
$155 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lusso hotel spokane
LOCATION
United StatesWashingtonSpokane
NUMBER OF ROOMS
48
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Claim Your ListingTHE DAVENPORT LUSSO, AUTOGRAPH COLLECTION $122 ($̶2̶2̶9̶) - Updated 2023 Prices & Hotel Reviews - Spokane, WA
Frequently Asked Questions about The Davenport Lusso, Autograph Collection
Which popular attractions are close to The Davenport Lusso, Autograph Collection?
Nearby attractions include Martin Woldson Theater at the Fox (0.2 miles), Spokane Falls (0.3 miles), and Downtown Spokane (0.05 miles).
What are some of the property amenities at The Davenport Lusso, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Davenport Lusso, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Davenport Lusso, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Davenport Lusso, Autograph Collection?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to The Davenport Lusso, Autograph Collection?
Conveniently located restaurants include The Melting Pot, Wild Sage American Bistro, and Mizuna Restaurant & Wine Bar.
Are there opportunities to exercise at The Davenport Lusso, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Does The Davenport Lusso, Autograph Collection have an airport shuttle?
Yes, The Davenport Lusso, Autograph Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Davenport Lusso, Autograph Collection located near the city center?
Yes, it is 0.5 miles away from the center of Spokane.
Are any cleaning services offered at The Davenport Lusso, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Davenport Lusso, Autograph Collection?
Many travelers enjoy visiting Crosby House (1.3 miles).