The Davenport Lusso, Autograph Collection
808 W Sprague Ave, Spokane, WA 99201
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Avg. $159 /night, 9/14 - 9/15
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#26 of 48 hotels in SpokaneLocation
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Historic Hotel
Languages Spoken
English
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle bus service
Parking
Wifi
Restaurant
Breakfast available
Vending machine
Meeting rooms
Salon
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Fireplace
Housekeeping
Safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Location
808 W Sprague Ave, Spokane, WA 99201
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Spokane Intl Airport
5.7 mi•
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98 Restaurants
within 0.3 miles
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Detailed Reviews
This is a beautiful historic building in a convenient location but the hotel experience leaves a lot to be desired, especially for the price. They don’t clean or refresh rooms for shorter stays, the elevator was broken two days of our stay, and we could hear the people talking (clearly) in the room next to us. There was no option for room service breakfast (a nice splurge!). Lots of small things were off too (like, our toilet seat was not well attached and wobbled - one of the bathroom lights flickered). While any one of these things might not be a big deal, the combination really makes this a mediocre place to stay.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Dringman, General Manager at The Davenport Lusso, Autograph Collection
Responded Jan 17, 2022
Dear Jessicaj48, Thank you for coming to stay with us, we do apologize for the shortfalls with housekeeping you experienced. We will be following up with our housekeeping management team about this, in hopes to use this as a training moment. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The photo offered shows exactly the highlights of the rooms. Although guest rooms are ENORMOUS, they are mostly empty. The furnishings (beyond the bed) are tiny, and do nothing to take away from vast echoing emptiness of these cavernous spaces. The ceilings are high. They literally echo. The TVs are tiny and so far away from the bed that one has to perch at the foot of the bed for the remote control to work (and there's really no watching from the tiny seating area as the TVs are mounted flat to the wall).
This hotel does not offer daily room service, and what service it offers takes a long time and speaks little english (which is typically fine, unless one can't convey what is needed). We arrived to find a previous guest's razor still in the shower and a questionably dirty extra blanet.
We arrived on a Friday night at 9 p.m. and were not only not upgraded, but told the hotel was sold out (which I find difficult to believe as we saw few if any other guests the entire duration of our two night stay). Also, the food outlet (the Pub) closes super early, and opens late, so don't count on sustenance if you arrive after 9 pm.
Overall, Spokane is a tough go for us. The Davenport properties all have the same super mushy beds, and are either super loud (the Grand) or rather threadbare (the Lusso). We haven't yet stayed at the Historic - that might get a shot as it's beautiful on the outside.
With a kid in college in Spokane we are regular visitors now, so if anyone has any suggestions, I'm open.
And while I usually take lots of photos, I just couldn't. This hotel was just too depressing.
This hotel does not offer daily room service, and what service it offers takes a long time and speaks little english (which is typically fine, unless one can't convey what is needed). We arrived to find a previous guest's razor still in the shower and a questionably dirty extra blanet.
We arrived on a Friday night at 9 p.m. and were not only not upgraded, but told the hotel was sold out (which I find difficult to believe as we saw few if any other guests the entire duration of our two night stay). Also, the food outlet (the Pub) closes super early, and opens late, so don't count on sustenance if you arrive after 9 pm.
Overall, Spokane is a tough go for us. The Davenport properties all have the same super mushy beds, and are either super loud (the Grand) or rather threadbare (the Lusso). We haven't yet stayed at the Historic - that might get a shot as it's beautiful on the outside.
With a kid in college in Spokane we are regular visitors now, so if anyone has any suggestions, I'm open.
And while I usually take lots of photos, I just couldn't. This hotel was just too depressing.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Oct 29, 2022
Thank you for taking a moment to reach out to us. We are always working our hardest to provide a high-quality experience for all of our guests, so it is deeply disheartening to learn that we failed to meet your expectations. Your concerns regarding our accommodations will be discussed internally, as we are always seeking ways to improve. Thank you again, and we hope you will reconsider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For my recent trip to Spokane, I searched the Marriott options, as I'm a loyal Titanium member. To my surprise, there are three Davenport hotels under Marriott's Autograph Collection umbrella. They all looked like mediocre options, so I chose the Lusso, which was the least expensive option. Reviews and photos were mixed, so I went in with an open mind.
Arriving at the hotel, I had to self park in a dingy, eerie parking garage, with vagrants and street kids meandering around. I walked over to the Lusso and arrived to a very dreary lobby. The receptionist was friendly and gave me thorough introduction to the hotel. I had kindly been upgraded to the Capri Suite, using my Marriott SNA. Everything in this hotel, from the lobby to the elevators to the hallways to the room is creepy. There was a rollaway bed that just sat out in the hallway for the duration of my stay. As for the room, the extra space was nice, with a fireplace and sitting area. The layout was a bit awkward, with chairs in the middle of the room, but it was a fairly comfy room. The beds were okay. Bath linens were fine. The bathroom was large and roomy, if dated. Bathroom toiletries were nice. The hotel was very clean and was maintained well.
The hotel is in the immediate downtown area, so there is plenty to do just steps away. It's a great, walkable location.
I am a fan of historic hotels with character, but this is just a very odd hotel that doesn't feel cozy. It's musty and needs a major upgrade. I would recommend trying one of the other Davenport hotels for a (maybe) nicer stay.
Arriving at the hotel, I had to self park in a dingy, eerie parking garage, with vagrants and street kids meandering around. I walked over to the Lusso and arrived to a very dreary lobby. The receptionist was friendly and gave me thorough introduction to the hotel. I had kindly been upgraded to the Capri Suite, using my Marriott SNA. Everything in this hotel, from the lobby to the elevators to the hallways to the room is creepy. There was a rollaway bed that just sat out in the hallway for the duration of my stay. As for the room, the extra space was nice, with a fireplace and sitting area. The layout was a bit awkward, with chairs in the middle of the room, but it was a fairly comfy room. The beds were okay. Bath linens were fine. The bathroom was large and roomy, if dated. Bathroom toiletries were nice. The hotel was very clean and was maintained well.
The hotel is in the immediate downtown area, so there is plenty to do just steps away. It's a great, walkable location.
I am a fan of historic hotels with character, but this is just a very odd hotel that doesn't feel cozy. It's musty and needs a major upgrade. I would recommend trying one of the other Davenport hotels for a (maybe) nicer stay.
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Mar 8, 2022
We value your feedback and the time you've taken to share. We are deeply sorry for any way in which our accommodations failed to meet your expectations. Rest assured that our team will reflect upon your insights and seize all opportunities for improvement. On a positive note, we're delighted you liked our comfy rooms, spacious bathrooms, and prime location! Thank you again for sharing your experience, and we hope you'll allow us a chance to serve you better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We regularly stay at the Lusso (and all of the Davenport hotels) for “staycations.” A theme has emerged of shockingly subpar service. Their room service QR code/ordering app does not work, and I had to call 14 times to order because they didn’t pick up. I was told they don’t do in room dining (not true) and then put on hold for 12 minutes before I hung up and had to call back several times to get thru to someone. I was actually hung up on twice before I could even say anything, and once told they were too busy to take my order. They also failed to bring the salad dressing for my Caesar salad. This is unacceptable for a hotel of this caliber that claims to offer in room dining.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Jan 3, 2023
Dear Alex, The issues you raise are important to us. Please accept our apologies for any confusion about in-room dining and for any disappointment with the service you received. We'll speak with our staff about your comments, and we'd appreciate the chance to provide you with more hospitable accommodations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights in a large king room. We remember the Lusso as being a lovely hotel. Time has not been kind to it though. It is very much in need of a makeover. The brown carpet and heavy brown curtains are dingy looking. It is just worn and tired. It seemed there were few reservations while we were there the lobby was pretty deserted. The bed is comfortable though.
There are good things around it: a nice coffee shop across the street, the Historic Davenport with it’s beautiful lobby, and several good restaurants.
There are good things around it: a nice coffee shop across the street, the Historic Davenport with it’s beautiful lobby, and several good restaurants.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded May 20, 2022
We are always happy to welcome back a familiar face, and while we are glad that you found our beds comfortable, we apologize for any aspects of our accommodations that failed to meet your expectations this time around. This is never the impression that we want our guests to leave us with, so rest assured that all of your feedback will be reviewed internally as we continue to improve. Thank you for reaching out, and we hope that you will give us another chance to impress you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great history to this hotel! Loved how all rooms still had the original transom’s. You could feel the old west as you meandered through the hotel.
I had a street view I believe on the 4th or 5th floor. Room was spacious, bed and pillows comfortable. The shower needed handrails due to the tub was over 21” tall and it was difficult to get in and out of the shower.
Staff was professional and friendly. Only problem was no parking so you had to valet or park a block away in a garage.
Definitely would stay again
I had a street view I believe on the 4th or 5th floor. Room was spacious, bed and pillows comfortable. The shower needed handrails due to the tub was over 21” tall and it was difficult to get in and out of the shower.
Staff was professional and friendly. Only problem was no parking so you had to valet or park a block away in a garage.
Definitely would stay again
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Sep 30, 2023
Dear Keiffer, Thank you for the outstanding rating of your recent stay at The Davenport Lusso, Autograph Collection. We're glad you enjoyed your time with us and our lovely 19th-century facility, spacious and comfortable accommodations, excellent downtown location, and friendly and professional staff. It's the best compliment knowing we'll host you again in Spokane, so come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful exactly what I expected. The issue was the tv did not work. We were offered another room but decided not to switch as they could not promise that tv would work( a known issue in the whole hotel).
The person that made this trip was Danielle at the front desk. She apologized multiple times for the television situation and went above and beyond to try and rectify the situation. It was because of her that we did not cancel our reservation after learning of the issue. She was great from the time she first greeted us at check in, taking our irritated call about tv.
We have stayed at multiple Davenport properties and never had this issue so don’t hesitate to book. You will be in for a special treat if Danielle is working front desk when you check in.
The person that made this trip was Danielle at the front desk. She apologized multiple times for the television situation and went above and beyond to try and rectify the situation. It was because of her that we did not cancel our reservation after learning of the issue. She was great from the time she first greeted us at check in, taking our irritated call about tv.
We have stayed at multiple Davenport properties and never had this issue so don’t hesitate to book. You will be in for a special treat if Danielle is working front desk when you check in.
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at The Davenport Lusso, Autograph Collection
Responded Dec 17, 2023
Dear Roshawn, Thank you for your feedback. We're glad Danielle's excellent service impressed you, and we appreciate your patience with the TV. If you're in the area again, please come back to see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was taking my wife to the airport early on Thursday. Since we live hours from the airport I thought I would treat her to a nice stay at the Davenport Lusso. Boy was I disappointed. My profile indicates foam pillows and there were none in the hotel. I contacted the front desk and asked for them to be delivered. It took over an hour to receive them and it was late. We were tired. Upon awaking we discovered the USB chargers in the lamps were defective so I had to drop her off at the airport with half a phone charge. The coffee maker didn't work, damaged wallpaper, bathroom was a mess, the sink looked like someone had thrown up in it and they hadn't cleaned it thoroughly...oh, and the kleenex box was empty. It was the worst hotel stay I've had in years and this was the DAVENPORT! I did speak with two managers and they discounted the room 50%. Nice gesture but still wasn't worth the stay.
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessica Dringman, General Manager at The Davenport Lusso, Autograph Collection
Responded Feb 19, 2022
Dear EB, Thank you for sending us this feedback so we can use this as a training moment to help us improve. We will be following up with the respective departments to make sure this doesn't happen again. We do sincerely apologize for the short falls you experienced while staying with us. Thank you again for choosing us to stay with,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a three night stay at this beautiful hotel. Hotel built like a fortress. Floor and walls are thick and solid. No outside noises were able to penetrate. Large bathroom but small bedroom but par for the course for a luxury hotel of this era. Great shower with plenty of hot water and strong flow. What more could you ask for? Will definitely stay here again.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Choose the two queen bed room vs the king. Room a good bit bigger.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed at all the other Davenport Autograph Collection hotels, but this was our first stay at Lusso. Really enjoyed the hotel....much smaller than the other hotels in the collection, this Boutique Hotel met all our needs. The room was spacious, super clean. The bed comfortable, bathroom with L'Occitane products and even Charmin Toilet Paper!!!!! We booked room 544, the fireplace suite....loved it. A little bummed that the Ale House downstairs was closed, but that is the way it is during this time of COVID. Friendly and helpful personnel. We will stay again.
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
park on the street, valet or decent garage but about $22 a day
I'm not sure but the hotel is in the busy heart of downtown Spokane. I am sure a rental can easily be obtained at this location. Enjoy your trip.
I believe there is no pool and no jacuzzi/sauna. There may be a pool at the Davenport across the street - it is a sister hotel to the Lusso and one of the grand old hotels of the west. We visited friends in Spokane and did not go for dinner anywhere. The pub at the Lusso looked nice, the bar at the Davenport looked grand, and the dining at the Davenport should be a treat. Spokane has a ton of restaurants - so check online.
"Leave the fan running, good white noise for outside sounds, in halls, streets, and rooms next door"Read full review
"Guests can use some or all of the amenities across the street at the other Davenport hotel."Read full review
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PRICE RANGE
$176 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lusso hotel spokane
LOCATION
United StatesWashingtonSpokane
NUMBER OF ROOMS
48
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingTHE DAVENPORT LUSSO, AUTOGRAPH COLLECTION - Updated 2024
Frequently Asked Questions about The Davenport Lusso, Autograph Collection
Which popular attractions are close to The Davenport Lusso, Autograph Collection?
Nearby attractions include Martin Woldson Theater at the Fox (0.1 miles), Spokane Falls (0.3 miles), and Riverfront Park (0.3 miles).
What are some of the property amenities at The Davenport Lusso, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Davenport Lusso, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Davenport Lusso, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Davenport Lusso, Autograph Collection?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to The Davenport Lusso, Autograph Collection?
Conveniently located restaurants include The Melting Pot, Wild Sage American Bistro, and Mizuna Restaurant & Wine Bar.
Are there opportunities to exercise at The Davenport Lusso, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is The Davenport Lusso, Autograph Collection located near the city center?
Yes, it is 0.5 miles away from the center of Spokane.
Are any cleaning services offered at The Davenport Lusso, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Davenport Lusso, Autograph Collection?
Many travelers enjoy visiting Crosby House (1.3 miles).
Is The Davenport Lusso, Autograph Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.