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Holiday Inn Express & Suites Seattle Sea-Tac Airport

691 reviews
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Traveler (124)
Room & Suite (78)
Dining (11)
Overview
  • Excellent29%
  • Very good45%
  • Average17%
  • Poor6%
  • Terrible3%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness center
2.5 Star Hotel
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Reviews (691)Write a Review
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Show reviews that mention
All reviewshi expressfull size fridgeupgraded to a suitefree shuttlesea tacnearby restaurantsshuttle servicethe breakfast areafree breakfastfront desk stafftwo queen bedsnext morningcruise shipflat screenlight railliving roomhot breakfast
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1 - 5 of 667 reviews
Reviewed 6 days ago

What a wonderful idea to include complimentary shuttle bus service for travel to the local restaurants, other than to/from airport. The best part is that the shuttle service including picking you up after your meals at the restaurant... all you have to do is ask...More

Thank Chris T
Response from Karrie S, Front Office Manager at Holiday Inn Express & Suites Seattle Sea-Tac AirportResponded 3 days ago

Thank you very much for taking the time to write us such a wonderful comments regarding your stay. WE hope that you will revisit us and check out our newly renovated hotel near future. We plan to start our renovation here in couple of months....More

Hotel's Favorite
Reviewed August 12, 2017

I stayed Aug 12-13 with my son and our dog. The hotel isn't too far from the airport but what really won me over was the customer service. When I arrived, I informed the front desk that I needed to go back to the airport...More

Thank David B
Response from Karrie S, General Manager at Holiday Inn Express & Suites Seattle Sea-Tac AirportResponded August 16, 2017

Dear David B, Thank you for staying with us. I am glad to hear that our staff members were able to assist you in every way that they could in order for your trip to go smoothly. We also provide complimentary shuttle services from and...More

Reviewed 2 weeks ago via mobile

I have stayed here before and knew what I was getting into. The room is totally dated and I am talking early 80’s. The common areas are worn out and not very appealing. Great staff but I will rethink staying here until they update or...More

Thank twhitefish
Response from Karrie S, Front Office Manager at Holiday Inn Express & Suites Seattle Sea-Tac AirportResponded 1 week ago

Dear guest, I apologize for the conditions of our rooms. We are little bit out dated as you would know since you stayed with us before, but do want to let you know that we will be starting our renovation for this hotel this year....More

Reviewed 3 weeks ago

Holiday Inn Express provided a safe, clean, and comfortable place to stay for our first night in the Seattle area. Nothing WOW about the property or stay, but no complaints. Various aspects of the property showed its age, but everything was in working order.More

Thank txtaylor5
Response from Karrie S, Front Office Manager at Holiday Inn Express & Suites Seattle Sea-Tac AirportResponded 2 weeks ago

Dear guest, Thank you so much for staying with us. We want to share with you that we are an older property, but we will be doing renovation to the property fairly soon. We hope that you will stay with us again and have a...More

Reviewed 4 weeks ago

11月に2泊したんですがなぜか手違いで1泊分の料金(らしい)しか提示されてなく、あとからカード会社から違う金額で請求が来ました。マネージャーにメール送ってもとぼけるばかりで謝罪ひとつなし。しまいに私のメールを無視しはじめ、ホリディインの公式ページに苦情を送ったら I have been out of town, you sure emailed me a lot for a receipt. It has been sent from the reservations system. いやいや、メールはどこからもできるって。しかもhas been sent とありますがいまだに(2日経過)なにもきてません。More

Thank rshiki
Response from Karrie S, Front Office Manager at Holiday Inn Express & Suites Seattle Sea-Tac AirportResponded 3 weeks ago

Dear guest, I apologize for the confusion. If it's the folio that you are requesting, we are more than happy to assist you with that. If you need anything else, please do not hesitate to contact the hotel directly. Thank you & once again I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$101 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in SeaTac
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in SeaTac
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (124)
Room & Suite (78)
Dining (11)
Hotel & Grounds (50)
Bathroom (9)
Family and Play Areas (3)
Business Center & Event Rooms (1)
Questions & Answers
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Vincent F
July 8, 2017|
AnswerShow all 2 answers
Response from Julie E | Reviewed this property |
It's around 45 minutes. I do know we took a shuttle I prearranged to the Holland American ship. The hotel does have a flyer about a local shuttle service. The front desk will arrange it if you ask them. Not sure the cost... More
1
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lilianshp
June 6, 2017|
AnswerShow all 6 answers
Response from TheClements1986 | Reviewed this property |
The hotel took us via shuttle to the light rail station. Was a great way to get downtown. We just wanted to go to Pikes Place Market and wander that area for the evening, then we were heading south and around to Olympic NP... More
0
Votes
Hannah M
March 15, 2017|
Answer
Response from twhitefish | Reviewed this property |
Not sure what the question is.
0
Votes
Room Tips
"Just ask or request and you will tend to have a good answer. Very near to the airport."
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"Room was very quiet and we had a room by the light rail but could not hear it."
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"We were in the back of the hotel, still noticeable road noise."
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"Choose another hotel"
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