Friends told us this was the best "airport" lodging around and wow, it was nice. Having the beautiful gardens and grounds does not make you feel like you are only a few minutes from SeaTac airport. The amenities were great..we just didn't allow enough time to enjoy them all!
the grounds are beautiful and the space is nice but service is below par. We specifically booked this hotel during a travel layover because of the spa advertised on the website. Unfortunately, though the spa was closed on the day we stayed. The website does not indicate that the spa is not open on Mondays and Tuesdays. Further, the receptionist had no suggestion as to any type of compensation for our lack of spa experience. When we arrived at 1:30, the restaurant had already closed for lunch service. Fortunately, the shuttle driver was kind enough to drop us at a nearby restaurant. Also, shuttles to the airport are only offered every 30 minutes. The dinner at the restaurant was very good.
This hotel is much more than a night stay, it's an experience! You feel like you are in a big cozy cabin with so many things to do. Step one for us, was conversation in their warm bar on a rainy evening. Copperleaf restaurant inside the hotel is absolutely delicious!! They have several wonderful snack rooms with string cheese, yogurts, individual ice creams to salty peanut yummies and milk duds to take back to your room. I am impressed with the tea selection as well. The beds are super comfy along with the pillows. This is hands down my favorite hotel. See you again soon!
Instead of changing dates as I requested via email and phone, they canceled the whole reservation. So our room wasn't available upon arrival. Anniversary getaway ruined. Very disappointing. They are messed-up.
We stayed at the Lodge overnight in 2015 returning from an international trip before heading back to the Portland, OR area. We had the pleasure to stay again when we attended a Seattle Mariner's game. This time we got to spend a little more time at the Lodge. The service is great, the grounds beautiful and the rooms wonderful!!! Not to mention the little goodies the Lodge provides if you so wish to partake.....my husband and brother loved the ice cream. Last time they had a free buffet breakfast in the morning that was incredible but due to COVID that went away. Unfortunately they charge for parking your car in their outside parking lot which should be free!
This was a wonderful place to start our vacation. The shuttle was convenient and we enjoyed walking the property grounds. The restaurant took great care of us and made our evening very special. The room was nice and quiet and the bed was very comfortable.
Great place to stay when traveling through SEATAC. An oasis is in the middle of a busy airport region. Best place we have ever stayed near SEATAC. Facilities are like a beautiful mountain lodge which was very clean and comfortable with great food.
After harrowing Drive down interstate 5 for two hours was so looking forward to an experience like my last visit which by the way was fantastic this one quickly devolved into anything but... Sent email asking if frequent guest program members called stash were provided upgrade opportunities no answer. Okay returned my rental car back to the Airport terminal and the fun began First called the hotel to request ride, pressed two for shuttle, only no one answered second call talked to the front desk and put on extended hold third call asked if I could speak to the manager put on extended hold finally got a hold of someone who said shuttle was busy and I could take a cab over and they would reimburse me. Finally got Hotel stood in line got the keys to my room only to find the in room safe did not work was moved to another room. By now I was just hungry and tired and wanted a nice meal one of the reasons I stay here... Got to the restaurant half hour wait for the bar, hour wait for the restaurant Long line standing at the bar to get a drink. Left they took my cell number 35 minutes later I get a call they finally had a table ready place is not busy by the way... They simply do not have enough help. The restaurant manager and the staff tried their best to provide a nice meal. Lastly they have taken away the complimentary breakfast buffet feature at this hotel. Going to have to write this place off my preferred list in SeaTac it is too expensive and no redeeming value.…
Obnoxiously and exceptionally clean and service was impeccable. Perfect experience! Staff from resort, spa and dining were all 110% and always 'on deck' with positive and welcoming demeanor. Even with staffing issues the service was above and beyond. - Thank you!
Beautiful grounds, like a Disney movie with squirrels, rabbits , owls and raccoons. Water in the living rooms, even sparkling and snacks that are complimentary. The gym is spacious and well equipped with weights and all the cardio machines. The wine selection is fabulous and the outdoor hot tub was what clinched it. Love this resort-like place!