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Doubletree by Hilton Seattle Airport

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#12 of 34 Hotels in SeaTac
GreenLeadersSilver level
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Doubletree by Hilton Seattle Airport
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2,648 Reviews from our TripAdvisor Community

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Showing 2,601: English reviews
San Diego, California
Reviewed 1 week ago NEW

We landed at around 10 pm and waited outside for 5 minutes before my mom called the hotel. The operator told us the shuttle would be there in no more than 20 minutes max. About 15 minutes later, one shuttle passed by and didn't stop at all, just kept going. A few minutes later another Doubletree shuttle stopped but the...

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Helpful?
Thank Kristen O
Reviewed 1 week ago via mobile

Agent attitude, customer service (loyalty member) and problem solution are not find in this hotel. Disappoint again on Hilton. Reception staff called Bobby should train from the basic what is call customer service.

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Helpful?
Thank briancR1557UJ
Miri L, on behalf of the staff at Doubletree by Hilton Seattle Airport, responded to this review

Dear briancR1557UJ Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Gainesville, United States
Reviewed 1 week ago

For the past few years, my company books our stay here, and while the rooms are well-worn, they've been comfortable. Not so much in this last visit. It's been almost a year since I'd been here. The door to my room was rotted out with a rather large hole. It was so late when we arrive, I was too tired...

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Helpful?
Thank Fltprincess
Detroit, Michigan
Reviewed 1 week ago

I'm a gold status member. I've stayed at a lot of Hyatt locations. This is the worst I've ever been in. I felt like I was staying at a motel. However, this motel has 900 rooms and walking to your room with your exhausted toddler and all of our stuff required a 10 minute walk (not kidding) and multiple elevators....

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Helpful?
Thank shortname44
Miri L, on behalf of the staff at Doubletree by Hilton Seattle Airport, responded to this review

Dear shortname44 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again...

Seattle, Washington
Reviewed 1 week ago

Disappointed ... AGAIN Need to improve customer service, cleanliness and NOT chargevto park your car. Parking is slim anyhow because they let long term parkers park close to hotel rooms. Then charge you additional to park your car. First time ever I have had to pay to park my car as a guest

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Raejean B
DoubleTreeSeattle, Manager at Doubletree by Hilton Seattle Airport, responded to this review

Thank you for choosing to say with us and also for sharing your recent experience, Raejean B. We strive to ensure that our guests enjoy only top notch service and amenities, for you are our top priority. We are firm believers in cleanliness and genuine, friendly service. Please accept our apology for falling short in your instance. We have shared...

Kent, Washington
Reviewed 1 week ago

Made reservations over the phone at the end of Sept. 2016. Pleasant experience. Called to make sure I was going to be on the same floor with the anniversary/friend parties (3 other rooms, 12th floor in the tower), was assured that the notes were in there and they would assign our rooms day of. Called again 12/30 @ 11:30p, spoke...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Monica N
Miri L, on behalf of the staff at Doubletree by Hilton Seattle Airport, responded to this review

Dear Monica N Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Sandpoint, Idaho
Reviewed 1 week ago

Got to room in wing 2 in mid afternoon, temp in room was 65 degrees. Thermostat was set at 74. Checked programming and reset for 77 degrees, never warmed up. Utilized the hair dryer and shower to warm things up, along with a towel over a very generous door gap and got it to 68 degrees once. The hallways and...

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Thank GTrooper
DoubleTreeSeattle, Manager at Doubletree by Hilton Seattle Airport, responded to this review

Thank you for sharing your recent experience with us, GTrooper. During these Seattle winter months, all of our guests deserve a toasty and comfortable room. We are terribly sorry to hear that we fell short in your instance. We have been upgrading our beds and room amenities as a part of our continuous efforts to improve the guest experience, therefore...

North Pole, Alaska
Reviewed 2 weeks ago via mobile

I always like to stay at newer hotels. Something about sleek and new furniture just does it for me. The check in was super fast and the warm cookies were wonderful after riding the free shuttle to the hotel from the airport. Our room was in the main building and had a wrap around balcony. The bathroom and room itself...

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Thank heathermsw
DoubleTreeSeattle, Manager at Doubletree by Hilton Seattle Airport, responded to this review

Thank you for choosing to stay with us on your recent trip and also for this amazing review, heathermsw. Nothing makes us happier than knowing that you enjoyed our services and amenities, including the complimentary 24-hour airport shuttle service. Did you know that we also offer a complimentary shuttle to take you to (and from) Westfield Southcenter Mall? The next...

Houston, Texas, United States
Reviewed 2 weeks ago via mobile

What a lovely experience! The hotel welcomed us with with a cup of hot cider and a roaring fireplace. Helene, at the front desk, was thoughtful and provided us with a late check out, so that I could work on a project until we boarded our flight to Dubai. Our room on the 5th floor in the tower even had...

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Helpful?
Thank HoustonRI
DoubleTreeSeattle, Manager at Doubletree by Hilton Seattle Airport, responded to this review

If it was hard to get up due to our comfortable beds, then we guess it's a very suitable reason to stay in bed for just a bit longer. Thank you for the lovely review, HoustonRI. We are absolutely thrilled to hear that you enjoyed the warm welcome from Helen. Please know that we will share your comments with Helen...

Reviewed 2 weeks ago via mobile

I work for a major airlines and have stayed at this hotel many times and the Staff has been great. But I recently stayed on Christmas eve and lost a family heirloom necklace. I called about 45 minutes later after checking out to report it lost. Kidus went beyond expectations. He was very helpful and attentive. He found my necklace...

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Helpful?
Thank Danielle L
DoubleTreeSeattle, Manager at Doubletree by Hilton Seattle Airport, responded to this review

Thank you for choosing to stay with us time and time again, Danielle L. We are absolutely thrilled to hear about the recent service you received from Kidus. Please know that we have shared your comments with Kidus and will congratulate him for a job well done. He was very happy to hear from you! We wish you safe travels...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Doubletree by Hilton Seattle Airport

Address: 18740 International Blvd, SeaTac, WA 98188-4234
Location: United States > Washington > SeaTac
Price Range: $110 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Seattle Airport 3.5*
Number of rooms: 850
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Priceline, Expedia, Travelocity and TripOnline SA so you can book your Doubletree by Hilton Seattle Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Seattle Airport Hotel Seattle
Doubletree Seattle
Seattle Doubletree
Hotel Style:
#3 Green Hotel in SeaTac
#8 Romantic Hotel in SeaTac
#9 Business Hotel in SeaTac
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Seattle Airport staff and other travelers.
14 questions
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Springfield, Oregon
4 months ago
7 months ago

See all questions (14)

Questions? Get answers from Doubletree by Hilton Seattle Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from room 2118”
 of 5 bubbles GTrooper, 1 week ago | Read review
“Wings at the end offer a nice view of a small lake - Bow Lake”
 of 5 bubbles ValhallaIdaho, 2 weeks ago | Read review
“I put down budget price, but you get alot more”
 of 5 bubbles michaelsN9873OM, 4 weeks ago | Read review
“Check in early”
 of 5 bubbles tdlust, 4 weeks ago | Read review
“Tower rooms”
 of 5 bubbles N1967EYjohnl, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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